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Appliance Repair reviews in Bonita

  • A
    Had a great selection of dishwashers. Ordered the one I wanted. Delivered and installed on the day and time that was agreed on. Expert installation by a friendly and knowledgeable technician. They are coming back today to install a new washing machine!
    - Patrick G.
  • A
    My husband and I were very impressed with A+ Appliances.  Yuriy K. arrived promptly at the earliest part of the 2-hour time window given us. And this was 2 days after we called for service. We could have chosen next-day service, but it did not work with our schedule. He was polite, professional and friendly. He knew what the problem was immediately and gave us his price quote. We agreed to it and he went right to work. He even had the necessary part in his van so there was no waiting. He cleaned up after himself and asked if we had any other appliances we'd like him to look at while here. We declined and that was that; no pressure.
    We would definitely use this company again and recommend them to friends. Very pleased with overall experience.
    - Nancy C.
  • A
    Complete Appliance called to let me know they would arrive in 20 minutes.
    They arrived in middle of scheduled time frame..
    Steve was very polite and absolutely knew his way around the Maytag dryer.
    He showed me how each wheel turned and explained why they turned.
    One did not turn, I requested he replace both wheels.
    My dryer is 16 years old, when looking inside you immediately notice the 
    tub seal should be replaced.  I asked what it was and how it worked.
    The tub seal was replaced.
    I have a large 4 year General Electric side by side refrigerator. I asked Steve
    to look at it because it was sweating inside.  He looked and explained why
    the sweating occurred also checked freezer and checked temperature
    settings for both. To say he could have worked on it, and charged for his
    work is possible. He did not, he showed me the vents from freezer to
    refrigerator and discussed importance of temperature settings.
    Considering other companies charge $70 and $80 to ring your door bell.
    Considering after they review your problem, you can expect charges for
    parts, labor, and time above the door bell charge.
    I highly recommend Complete Appliance and their charge of $45 to ring a doorbell.
    They are polite, professional and knowledgeable and easy on your purse.

    - Marilyn G.
  • A
    It was fabulous. They are the only company in San Diego County that are authorized to repair Viking Refrigerators. They knew immediately what the problem and that it couldn't be fixed(there was nothing wrong with refrigerator). They told us about a recall with the hinges. They told us if we kept the refrigerator we wouldn't be able to use water and ice maker. They gave us a number for Viking to get a new refrigerator at about 50% off. They also explained why it was a hazard to repair the problem. They had to come a long way-Orange County. They did install the new refrigerator at no cost to us.
    - Lynn J.
  • A
    I called 9-1-1 Appliance Repair (taking advantage of Angie's List Big Deal).  They were able to get a service man (Jeff) out within a couple of days.  The new timer ad to be ordered.  And it was just about a week when Jeff called that it was in and he was in the area.  He arrived in about 15 minutes and had the nw one installed in no more than 15 minutes.  He was pleasant and courteous.  Thecost of the  two house calls was reasonable and I had been warned by another individual that the timer would be costly so was not surprised.
    - Betty B.
  • F
    I called GE last Oct. as our dishwasher had quit functioning and would not drain. It was loose, unattached from the housing since their last repair in the summer, dancing all over and sometimes shutting off, and we had been suffering along with it. A and E Service Repair (the local rep. for GE) came out, pulled the dishwasher out, and found a long-dead, dessicated mouse and some dusty mouse droppings from years ago. We cleaned them up, set traps, sealed every joint with sealant, and let our 2 cats and 5 ratter Cairn Terrier dogs have full run of the kitchen lower cabinets for a month, and no new mouse droppings or rodents were seen, heard or spotted. Every visit, thereafter, however, A and E tried to refuse service due to "rodent infestation."
    The first visit during this time period, they ordered parts for the motor and a plastic piece, and then came back to install them. They replaced the drain line with much complaining, trying to get us to pay for it, and left before the washer finished its first cycle. It did not drain, and made a lot of noise. We called GE back, they informed us that accoring to A and E, we were "infested with rodents" and we told them that was a lie, and that the new drain line leaked during the first wash and that wash never drained. After explaining this to GE, they sent A and E back out, the repairmen came back, still complaining about "rodent infestation," though by now we had 2 months of evidence of no rodents or droppings at all. They took the washer out, put in another new drain line and new and different parts (due to 1st visit "misdiagnosis") and left, again without testing the system. They complained about how much this was costing them, no matter what we had paid for the extended warranty!
    The dishwasher shut off and would not run towards the end of the first cycle. A and E came back out again and said it was due to mice. We told them, no, you left with it running, and if there were mice, they would not be nibbling on it while the washer was running. We showed them that the dishwasher was still unattached to the housing and they ordered two small plastic parts. When these parts arrived, they came back and installed them and swore it would work. We ran two cycles, then it stopped again, still dancing up and down like it was not attached to anything. They came back out, and ordered more parts to attach it thoroughly. The 8th visit for this same problem, they did get the washer attached to the housing, it ran ok, and it worked well for about 5 months.
    Then we had a new leak under the sink in April. We paid a lot of money to our own plumber to have him come out and evaluate it, and he told us that the dedicated dishwasher line was cracked, probably from dancing around so much before they finally fixed it, and that he could not get the parts, as they were part of the washer. We called GE back, and they sent A and E back out in May. The repairman again said that due to our "mouse infestation," he would not repair it. We told him it was CRACKED, not nibbled, but he refused to repair it.
    So after 9 visits (4 hour windows each time, which they hit correctly 4 times, at the last 15-20 min. of the window) we still have a dishwasher that leaks, no mice or rats, and an unfair reputation as an "infested" household. We have complained to GE many times, but with no luck. We can now run the dishwasher only with a pan underneath and under the sink to catch all the leaking water. A and E keeps looking at their bottom line, saying they have spent enough to fix this thing and insisting our "mice" keep eating drain pipes. GE has now contracted with Assurant, who knows little about this problem, and so far, has done nothing.
    In future, we will go with Sears for warranties. We've had enough of A and E's lies to get out of doing the job right the first time. We have gone way past the CA limit on the Lemon Law, and GE should be replacing our dishwasher under warranty, but all we get are lies about non-existent mice to get out of doing the job right.
    - Tamara S.
  • A
    Great overall. Using email to contact them was initially slow, but they did come around. Once they contacted me it was a snap to get them to make arrangments with my tenants, and to inspect the oven.
    - Burt E.
  • A
    Called company to get an estimate on replacing the ice maker in my freezer/refrigerator. Made an appointment for the following afternoon. The next day, Abraham (the owner) called saying he was running late. Made an appointment for the following day. He showed up as scheduled and gave me an estimate for the part to which I agreed. Price was 25% less than previous replacement (this is the second time the ice maker has been replaced). Abraham replaced the part 2-3 days later as scheduled. Angie's List customers get a discount. Definitely will use again (hopefully not for more ice makers!).
    - Michael W.
  • A
    - SHELIA B.
  • A
    Great! Jessie is very responsive. He gives an honest assessment of the work and he���s a skilled repairman.
    - Kyle I.
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Appliance Services in Bonita

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