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Moving reviews in Beverly Hills

  • A
    I found the whole crew to be polite, clean, careful and communicative - Manny was the great crew leader. They did an excellent job and reflected the same quality I experienced with the estimator (Ron) and the customer service team. They’ve moved several neighbors recently and have earned the great word of mouth.
    - Lindsey K.
  • F
    Told moving company about the plasma tv's and they assured me they would be very careful and knew how to move them. Apparently NOT! they placed one of the tv's on its side, and now it does not work. My client was very upset. Asked for $1,000 to go towards replacing the tv, and the owner of Russells-RUSSELL RAGON- said NO!! This move was about $30,000-not cheap. He now does not even return phone calls. Stay away from them!
    - LISA M.
  • A
    After getting quotes from multiple moving companies, Prodigy was very competitive in pricing. Veronica, the sales associate I worked with, was professional, knowledgeable, and recommended a truck with 4 men for our move. Several days before the move, the company contacted me to confirm the move date. No deposit was required to book the date. On the day of the move, Marcos and his crew arrived between promised time. All the men were professional, efficient, and extremely hard-working. I highly recommend Prodigy for all your moving needs.
    - Thomas H.
  • A
    Paloma and her staff were instrumental on the process of moving, making it amazingly easy to move. From the coordination of the movers, the packing, were A+. I wouldn't move again without her help. I highly recommend her!
    - William C.
  • D
    Their sales people were amazing and very convincing - especially Chris - who assured us that we would receive "white glove" packing and unpacking service for all of our belongings. We accepted their bid of over $16,000 for the move. What happened next was not at all according to the scenario that Chris had outlined. The move was supposed to be over two days - one day for packing and one day for loading. Instead, they brought in a huge team of nearly 20 guys and did the packing and load out in one day. As a result the packing was very poorly managed. One box in 20 actually had a reasonable description of its location in the house and the contents inside. When the movers arrived at our house in Atlanta and began unloading the truck, we had no idea where anything should go because the boxes weren't properly labeled. As a result, we had to stop and open every single box before we could indicate where it should go. Furniture and been disassembled and we were told that everything would be reassembled properly on site - in fact, almost nothing was reassembled, and what was, was done improperly and had to be redone by a local handyman. I contacted them at the time and told them that we were looking at a very long unpacking period and that there would be costs involved - they told me no problem, they would reimburse us once I made a claim and to take our time. While there was very little breakage or damage to our things, it took us over three months to actually finish unpacking to check for damage and to finish fixing the furniture that had been improperly assembled. When I contacted Cross Country by email to request reimbursement for our costs in reassembling the furniture, they did not respond, other than by indicating to me by email that the "claim period" had passed. I never got any notice from them that if I didn't submit my claim by a certain date then they would not reimburse. I would never use this company again and I would strongly recommend that anyone considering a complex move use a more established mover.
    - Peter F.
  • A
    They were nice, fast, and efficient .Communication was clear and prompt. They not only showed up on time but were early. Rate was exactly as quoted, no hidden fees. Definitely will use this company again!
    - Terry L.
  • A
    The staff from Royal Moving company went above and beyond just to ensure that the moving experience was as simple and easy a transition as possible. The movers were courteous, and hardworking and did the job fast!
    - Cristobal M.
  • A
    Royal movers are good people who actually care about their customers. Couldn't be happier I chose Royal moving. Having used many other local moving companies before, I've never been more satisfied with service and efficiency.
    - Nathan j.
  • A
    Alex and his outstanding team of professionals were fantastic and I was lucky to have found them. They were prompt, professional and never stopped working during the course of a full day of moving. The crew showed great humor which helped to break the stress of the moving day.
    - Jessica T.
  • A
    Phenomenal! Randy, Morgan and Thomas were the absolute best movers I have ever had in my entire life. They arrived ahead of schedule and they worked so incredibly hard. We got the entire job done in half the time I expected. Honestly, these guys were amazing - super friendly, fun and very cautious, careful and protective of my valuables. I would recommend them to anyone. I honestly equated them to Babe Ruth in baseball. Best ever. Thank you NorthStar, but more importantly: thank you, Randy, Morgan and Thomas. Best Regards, Ryan C.
    - Ryan C.
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Moving Companies in Beverly Hills

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