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Auto Service reviews in Beverly Hills

  • A
    I cannot say enough good things about this company and their products. I own a busy pet care business and transport dogs on a regular basis in my SUV. It goes without saying that I deal with a LOT of dog hair and slobber and I need all the help I can get keeping my vehicle's interior from looking a mess, even after a single trip to the dog park. When I bought a new vehicle, I worried about the damage the interior was going to sustain and made up my mind to invest in some protective gear for the backseat and cargo area that was better than what I'd been using. Happily, my search began and ended with DogShell. Previously, I tried a variety of off-the-shelf seat protectors - all designed for dogs - as well as an assortment of blankets, throws, etc. Most of them worked up to a point but, no matter how often I vacuumed or tried to keep the hair and slobber to a minimum, every little crack and crevice was quickly stuffed with hair, along the sides of the seats and sticking to the carpet and door panels. I really wanted a protective system that would CONTAIN the hair, prevent the dogs from drooling on the door panels and protect the interior from scratching. Even with heavy duty rubber mats and the other protectors I was using, it was very frustrating how much of a mess two German Shepherds could make of the interior even in 15 minutes. Luckily for me, DogShell was extremely sympathetic to my dilemma. They custom made exactly what I needed - even a sturdy platform bridge for the gap between the second-row captain's seats, a separate padded flap to protect my rear bumper when using a dog ramp in the back, and protective covers for the hard plastic cup holders on either side of the cargo area. The sides of the back-seat protector are tall enough for the dogs to see out the windows but has rigid walls (which fold down to cover the bottom of the door sills when the dogs jump in and out) so now they are kept away from the door panels and their hair stays INSIDE the protector, not on the floor or elsewhere! YAY!! Communication was easy, their response time was quick and they always cut their time frame by several days in delivery. They asked for detailed measurements, double-checked with me every step of the way and I always knew what was happening with my order. I am very pleased to say all of the protectors worked exactly as they were designed to work, right from the get-go. I am able to protect my investment in my new SUV, escort the dogs in style and comfort and not worry about the mess. That makes my life a whole lot easier! THANK YOU DOGSHELL!!
    - Jenifer P.
  • A
    Close to my home so they were convenient.  Fast and able to take me in right then and there. Process was quick, the price was very competitive. 

    I believe they ordered the wrong part so I had to wait for the correct part to get delivered which added a hour and half to the work. I recommend they verify orders before they try to put them on.
    - Nancy H.
  • B
    I wasn't sure exactly what they did to be honest I know it cost a whole bunch. Its fixed and the problem hasn't come back. I couldn't move my car petty much. My car had to be towed there. That same day they fixed it, which was great.

    It was extremely expensive. More then I wanted to pay. I found a place to do it at half the price so I feel like they are on the more expensive side.
    - Nancy H.
  • A
    It was under warranty, but it usually runs $300 to $400. I have been using them for 20 years. It took 2 hours. They call when it’s ready. The people up front, the receptionist, was wonderful. They could work on their price. Excellent.
    - Nayereh K.
  • B
    Luckily I didn't have to through that step with Beverly Hills Mercedes Benz because I picked the right sales manager, David Kwon. I had the advantage that I was dealing with him in the past with very good experience. None of this usual ******-ball tactics that some guys still try pull off (which I personally find very insulting). I did my homework and provided David the specs I was looking for (between a C250 and a GLK350). Not only did he beat the price of any other dealer, he came up with a special option that saved me even more money down the road. And everything was nice and gentlemen-like. No pressure at any time.
    - David L.
  • A
    Took my vehicle to Funk Brother Automotive Inc. to get the back bumper replaced. They did a fantastic job getting the bumper replaced it didn't take them too much time. The guys were real polite too. The price wasn't perfect -just a bit high- but overall everything was great.
    - Scot D.
  • B
    I am still dealing with the problem after paying for the new parts and labor. The smog was great it was the excellent price that I could find. They are a nice mom and pop kind of place. I trusted them to do the repair. When I went back the next day and said that it didn't work he did something else and said if it does not work bring it back. I think they are okay. When my car was in they came and picked me up though it wasn't in their radius. I just like them. I think that they are very professional.
    - Janet A.
  • F
    When I went in to have my airbag replaced they offered to check my car. They gave me a long list of expensive things I needed to do. When I hesitated they said there was just one thing that needed immediate attention. I said okay. When I took the car to a mechanic recommended by a friend to see if I needed all that work done, the other mechanics said some, yes, and others, not yet. They also saw that the valve cover gasket was incorrectly assembled and would destroy my engine if I didn't take my car back to get it corrected. They showed me the problem. When I took it back to Culver City Honda they acknowledged the mistake and corrected it, which was good. Giving me the car back with this problem in the first place, not so good. I would not trust them with my car again.
    - Laurie S.
  • A
    Honda had told me I needed more work done. More Joy re-evaluated and did less.  More Joy also found a major mistake that Honda Culver City made so I could go back to them to get that fixed (this happened on a prior date). I think in the long run they saved me both money and my car. I would recommend them.
    - Laurie S.
  • A
    It took much longer than my previous visits.  However, my frustration from the wait quickly dissipated as I drove home since the car runs like new.  Chris Archer provides great service and is very responsive and attentive.  He takes the time to explain the issues.  Also, Galpin has a nice and clean waiting room (unlike other places).

    - C U.
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Auto Services in Beverly Hills

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