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House Cleaning reviews in Berkeley

  • D
    Aracelly House Cleaning
    Pretty bad they didn't do the blinds. Two out of twelve were done. The windows were still dirty you could write your name in the film. I had to search through their garbage to find a security sensor that was knocked off and thrown away. I can describe it as a disinterested cleaning. They appeared tired before they started. I honored the contract even gave a tip. My tip to others is forget about it!
    - john w t.
  • A
    Organic Janitorial Services
    Natalia has been regularly cleaning our home for over 5 years. She is extremely reliable, professional, and accommodating - frequently altering her schedule to fit changes in our availability even if it means ending up in rush hour traffic. The quality and thoroughness of the cleaning she is able accomplish within the time she is here is unmatched - we have used other cleaners who easily took twice the amount of time and never attended to such details as window sills, microwave ovens, book shelves, and toaster ovens on a regular basis. But most importantly, she is a wonderful person that our children love and someone we trust unconditionally. I would highly recommend her services.
    - derek l.
  • A
    Mop Riders LLC
    She is amazing. The service was incredible. She was wonderful. I would use them again. A+! She cleaned house really good. She knew what she was doing; very organized, very good, excellent. I would use them again at regular price. Totally worth it. I'm a real perfectionist. I don't give an "A" grade that easily. I did have a dispute with a company that used once, so it's not like... She's excellent. There's nothing else to it.
    - Monique L.
  • A
    Mop Riders LLC
    Laura paid a visit to my home to assess the level of services needed and her approach is the best I've encountered in ensuring her customers are happy. She's organized, punctual and very pleasant to work with. On the day of the cleaning she asked that I be on hand to answer any questions and guide the crew on my specific needs. She arrived with them and walked them through what we agreed on. We have dogs which did not present a problem. They worked continuously for almost four hours and left the house looking and smelling wonderful. They bring their own cleaning equipment and supplies which removes a burden from the homeowner. I find her rate competitive for the Berkeley area. I expect to retain Laura's services for the long term. She's a true professional.
    - Diana R.
  • A
    Perfect Interiors
    Nagela and her team did a wonderful job cleaning my house, organizing closets, doing laundry and putting the clean clothes away. Her work is far superior to any other housecleaner I have had. She is very trustworthy and works for many of my friends. She has a very positive attitude, communicates very clearly and openly, and asks for feedback because she wants to make sure she is exceeding all expectations. She takes pride in doing a great job. 
    - Carrie G.
  • F
    If you need actual cleaning done on your house, do not bother calling this company. I had a *horrible* experience. The woman who answered the phone and set up the appointment was friendly, and the 2 housecleaners showed up on time. However, the second they walked in the door, things went south. They had a reluctant energy, didn't smile once, and they started looking around my house with visible distaste and contempt. When I would point out certain things to them that I wanted cleaned, they would just stare at it, and make comments to each other without addressing me directly (I don't speak Spanish so I don't know what the were saying). After looking through all the rooms, they told me my house "was not ready for cleaning". Wait so I'm supposed to pre-clean before you get here? I had spent all morning removing clutter so they could get to the surfaces, so that was not an issue, And yes, the surfaces were pretty dirty, but that's why I called in house cleaners! I live here, it's not like it's totally disgusting with rotten food or bugs or feces or anything. If it just needed a Swiffer once over I would have done that myself. So I backed off and said they didn't have to do certain things they were clearly turning up their noses at, and asked if they could just vacuum, dust for cobwebs etc. I even asked them what they would be willing to do if I paid them for 2 hours. I was desperate because we had guests coming in that night to stay with us and I had taken the day off from work to meet with the cleaners. But at this point, they had clearly decided they didn't want to do the job because it would be actual work or wasn't up to their usual standards, so they called their boss and put her on the phone with me. She was trying to be nice, but she repeated that the house was "not ready" to be cleaned and was even "dangerous" citing exposed nails. Ok those nails are in the ceiling beams in the kitchen which is being worked on, but I wasn't asking them to touch the ceiling! I was even asking (practically begging) them to do only what they felt comfortable doing! After I got off the phone with the boss, the two housecleaners just walked out without even saying anything! I was almost crying from the insulting treatment and the stress of having guests coming in in several hours with housecleaning plans fallen through. If you have a prissy mansion that is already clean maybe call this company, otherwise stay far, far away,
    - Sara J.
  • D
    Perfect Interiors
    The beginning they gave me a time that they would be out.  Then they called and stated they needed to move time up a little early. They came and were gone in a few hours.  They left and I called angie's list and the company due to they cleaned the surface but did not do the deep cleaning I paid for.  They came back out after I called them and they left on the surface again everything looked good but the deep cleaning was not done.  They did not clean the appliances only the front of the appliances.  They cleaned the top of everything such as the coffee table but did not clean the bottom.
    - Rosa M.
  • A
    Perfect Interiors
    I needed to have a very thorough cleaning of my kitchen as it's been neglected for a while and I wanted to paint it. I ordered the custom cleaning package because it allowed for wall cleaning also per the description of included services. I was given an option to have one cleaner for a full 8 hours or two cleaners for 4 hours. I opted for the latter.
    They arrived a little later than promised, but they made up for it with their no nonsense approach to getting the job done. They used my designated cleaning supplies along with their own and they scrubbed down cabinet faces, walls, de-greased the stove/oven and refrigerator, and mopped the floors of my kitchen and my bathroom. They dusted, cleaned baseboards, wooden panel doors, small appliances and counter tops thoroughly. They didn't overlook cleaning the blinds at the kitchen window and/or the sliding kitchen door, and they thoroughly vacuumed my kitchen and bathroom mats.
    Thanks to their diligence I am now ready to paint!
    - Bernadette B.
  • A
    Perfect Interiors
    The two cleaners arrived on time and worked efficiently. I did have a sense that they had to do so to be able to move on to the next job. They did not stay a full two hours (which is what had been arranged), but I assume that some break has to be allowed for. I would need one myself. 
    The house looked fine when they finished?not perfect, but fine. I would call on these two women again. They were cheerful and clearly worked hard.

    - James F.
  • C
    Perfect Interiors
    One man named Andreas showed up around 9am. During my previous phone call with Nagela she said she would be there in the morning to go through the check list I had prepared and make sure that Andreas knew what to do. She also said there would be two people to clean for 4 hours. She did not show up and Andreas did not speak very good english and clearly did not understand the check list. No one else showed up. Some of the things I asked him to do were completed well, some were not even touched. He said he would leave at 3pm, which is 6 hours not 8 hours. Overall I didn't think the work was worth $199, maybe $100 would have been a more fair price.
    - sarah h.
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Home Cleaning Services in Berkeley

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