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Home Security System reviews in Berkeley

  • A
    I looked at several other companies and Protection Now was the only one that was able to discuss a system that bypasses all the bells and whistles of most home security systems.The owner of Protection Now understands and cares about the difficulties in managing a client with demential and took the time to figure out a security system that would work for us. Due to problems with the layout of the apartment, there were a number of difficulties and installation took longer than expected. However, the installers rearranged their schedules so they could get it right.
    - Debbi L.
  • F
    Protection 1 Security Solutions
    Protection One billing is the very worst. When we sold our house and the new owner assumed the service, ProtectionOne kept on billing us, despite 8 calls (and supposed resolution) to customer service. Then they referred the non-existent amount to a collection agency. Beware; nearly any other service has to be better than these guys.
    - Alexander H.
  • A
    California Security Pro - ADT Authorized Dealer
    The salesperson, Dorelle, was particularly excellent. She did a good job of explaining the options up front and most wonderfully, she returned to the house after the system had been installed to re-explain the how and why to set the different alarm settings. The installer was competent and cleaned up thoroughly.
    - Michael R.
  • A
    Security One
    It was a smooth and simple installation .  I had 3 doors and 15 windows which they sent me individual little connectors that go on each item.  I did all the numbering and data  for each unit and installed each one with minor corrections .  The phone call took a few minutes with minor
    - Betty D.
  • A
    California Security Pro - ADT Authorized Dealer
    I spent 30 minutes writing up the full details, only to have AngiesList lose what I'd written. Sigh.
    Long story short: all's well, everyone was nice and professional. The "B" for price is more about the industry?with its cell-phone-provider style of subsidizing hardware/installation with locked in contracts?than it is about CSP/ADT in particular.
    $99 price was with AngiesList discount.
    - Chris L.
  • A
    Phone support has been extremely helpful in all regards. The equipment was easy to set-up although the tape used to affix the sensors did require replacement after a year (the replacement tape wasn't as thick or strong as the original provided so I had to buy my own). All alarm events due to a pot left on the stove and contractors entering at unscheduled times were handled smoothly and professionally. I feel confident in the quality and service provided by Front Point as our primary security system.
    - derek l.
  • A
    Security One
    The office called to setup an appointment, which they also followed up with a reminder call the day before the appointment.
    The technician phoned 2 hours before the appointment to confirm that I would be home and showed up on time. We sat down and discussed my options (where to install the control panel, etc.). Once we agreed on the installation, he had the whole system installed and up and running in about an hour.
    Another 20 minutes to do some paperwork and phone back to their office to activate the system, set passwords and set up the monthly monitoring payment and we were good to go. The technician also spent about 5 minutes or so walking me through how the system worked (i.e. arm / disarm, panic buttons, system testing, etc.)
    Only fly in the ointment was that the system beeps very loudly when doing anything and there's no volume setting. However, that's an issue with the alarm system hardware, not the company. A+ company and service, would recommend / use them again.
    - Marcus W.
  • A
    Sentry Alert Inc.
    The alarm service is very reliable. Some big alarm companies don't provide the best monitoring service; this company has been great. I've never had any call backs for faulty upgrades. Battery operated units have a tendency to run down - Instead of paying an arm & a leg to have someone come out and replace it, they've got a great tech support staff that walks me through the whole process so patiently until everything is set!
    - Kathy S.
  • A
    They were quite efficient, came on-time and advised as to the issue and asked how much work I wanted done. They made it very clear what I could do inexpensively and what I could do that would cost me much more and all options in between. Very impressed with their professionalism and never did I feel that I was being pressured into "buying" more service.
    - Joe T.
  • A
    Pablo Rubio Handyman
    The guy did some handyman work for me and he is superb. He was very good. I was really struggling trying to find somebody to do the stuffs and he just did a wonderful job. I would like to recommend him. He is real good. He brings in people if one needs him. Norman Plumbing was great and they gave me his name and that's how I found him. I want Angie's List to know that he is good. I was with him for a couple of days and he is wonderful with price as well. He did high pressure spraying at the front of my house and that went very well. He did a whole lot of things. He has a lot of experience in the past rebuilding the houses and stuffs and he is very knowledgeable. He is a good guy. He is very honest with the price. I would definitely use him in the future as well.
    - Edgar R.
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Home Security Companies in Berkeley

Companies below are listed in alphabetical order.

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