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Garage Door Repair And Installation reviews in Berkeley

  • A
    The Alcosta Co. L P
    They were very good. The guy that they sent out was trying to hold his anger together so it makes it a little bit difficult. My remote never worked and he didn't want to believe that it didn't work. Then, when I finally, I went for months with a remote that I thought it was my fault, finally I couldn't stand it anymore. I called him and he sort of begrudgingly, he pretended he was nice, but that wasn't a good attitude and he replaced it. I think he did a good job. They do a good job and I would use him again. I think if you have to alter your personality to a begrudgingly guy, you are a good company. They are a good company. It was several thousand dollars to do it from scratch but it's very good. They put in a very good system. Whatever it is, it's very good. That guy is tricky, their foreman, but it doesn't matter. He knew he had to be nice to me because I knew his number. He turned his head around to be nicer and I just worry about other people, slightly. I think the price was higher, but well done. Sometimes, I found it's better to pay a little bit more and you hope that if you pay a little more, you get a good product. This is what I would say about them. You do get a good product. It was well done. No question about it. They're worth the money, they're worth the money. The quality was very good, very good. The responsiveness was excellent. Their punctuality was excellent. The professionalism is the one that was a little bit more "B-ish". They responded quickly and then it was the wrong color with the framing and I made him get the right color because it wasn't my fault. You have to really work with him and pound him on the head and you get what you want.
    - Monique L.
  • A
    Zion Garage Door Repair
    I got their recommendation, and I called them right away this morning. He came to fix my garage door which had been a problematic door, and it was kind of amazing and I want to give him a little recommendation. It was at a point where it wasn't working. I needed the car, and I had several appointments today. So, for me, it was a bad time for that to happen. He came out and fixed it and then went on his way.
    - Elizabeth W.
  • A
    Ontime Garage Doors Service
    My garage door wouldn't close on a number of occasions. When I finally got it to close, it wouldn't open. I called OnTime. Saed responded immediately and showed up on time. He diagnosed the problem and took time to show me what went wrong. He worked on the door for hours, replaced many parts, and tuned it up. I found him competent and professional.
    - Denise C.
  • B
    ACTION ALCOSTA OVERHEAD DOOR CO.
    He came out and began immediately trying to sell me new rollers. He told me it was a safety issue. He tried to sell me some kind of special oil for $271. I had my usual garage company come out and give me a second opinion, and their jaws hit the ground when they heard that price. They also double checked the rollers and let me know there was a safety switch and showed it to me. There was nothing wrong!
    - Monique L.
  • B
    Ace's Garage Door Repair & Installation
    I don't have the right kind of garage door so that system that Ace's Garage Door Repair & Installation services didn't apply to my job. I mean that was a lot to pay for that but he oiled the hinges and the chain. He did do some work and it certainly wasn't what I paid for but it was my mistake. There were no additional charges other than the 89 dollars for the big deal. The response was prompt and I wouldn't be complaining about that at all. He was alright. He did what he could do. I didn't have the right kind of garage door system that he services. He services one with rollers and mine run on a motor and a chain that pulls up from the middle. The price was high for what I paid but it was my mistake. If I had that kind of garage door I think that it is a reasonable price. He used good oil that was designed for that purpose. The responsiveness was fine. I would not use this provider in the future because he doesn't service the kind of garage door that I have. I would not use this provider if I got that kind of a garage door.
    - Mary Ellen F.
  • A
    The Alcosta Co. L P
    Wow. Awesome.  I read all these great reviews and made the call assuming they?d be fine, but they really are deserving of their very high rating.
    My garage door started jerking & jumping because it developed a ?buckle? and was on the way to snapping in half, which would have required replacement
    I made a call to the 510 number and talked to Rodger about setting up a time for him to check on the door the next day.  He called back and said that since we new what the problem was it would be more efficient to send the person who specialized in that particular problem, in order to avoid having two appointments.  Granzel called me a few hours later with an appointment time, which I confirmed.
    He showed up when he said he would be here and called to let me know he was on his way.  This guy is good.  Immediately confirmed the problem & visually inspected the rest of the parts.  He fixed it faster than I thought he could by adding two very strong braces.  He then greased the joints & checked a few other things.  Plus, he was super nice.
    He pointed out to me that the springs & rollers are very worn (I actually don?t know how old the unit is as it was here when I bought the house), and told me I could wait until they start failing or he could replace them.  I want them replaced (I?m not really a ?wait until they start failing guy.?  He said he could come back in a few days, so I took the appointment.
    Great experience.


    - Timothy R.
  • F
    The Alcosta Co. L P
    It was not at all well. I got another company eventually through a recommendation from a contractor friend of mine and he charged me $20 to quickly fix the motor that the original company that I got from Angie's list wanted to replace for $600 and I refused. I actually got another contractor in three days ago and he refused to charge me. He said, "Oh! no it's just the sensors have been misset" and he had it fixed in 6 min. The Angie's list guy made a big fuss. He said it was ruined, it was no good and the only way to get it going was to spend $600 on a new one which he just happened to have in his truck but I was suspicious and I didn't go for it. I still had to pay him his $100 because he came out but basically he either didn't know what he was doing or he was a cheater. I dismissed it just as a bad deal. For all I knew he could have been right but I got this other guy and he did. He just fixed it instantly. The whole thing was very bad. He was on time. That was the only good thing I can say about it. He was fraudulent.
    - Stephen G.
  • A
    R & S Erection of Richmond Inc
    The service was good. I have no complaints. The person who installed it was very good. He gave some good information and programmed the garage door in my car. The garage door is working perfectly. If we ever needed a new garage door, we would certainly use them again.
    - PAULINE I.
  • A
    RW Garage Doors
    He came prepared. He was oiled it, greased it, and showed me how it had been installed wrong and showed me how to maintain it. He set an appointment, he got here on time, and he showed me what lubricants to buy for the garage door. He was really good and explained everything clearly to me!
    - Richard S.
  • A
    RW Garage Doors
    The garage door was making noises when it opened and shut,  so I called for a maintenance visit.
    The visit was scheduled for the day after I called.   The technician arrived on schedule,  was very quick, pleasant,  and
    professional in his work.   He told me what kind of lubricant I could
    get at the hardware store and do the upkeep myself.    I have followed his advice, and had no problems since then.

    - Roger G.
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Garage Door Repairs in Berkeley

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