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Floor Cleaning reviews in Berkeley

  • F
    Leonardo Construction
    This is the 11th house I have remodeled and it was the absolute worst experience I have had.  I hired Tiziano because a designer I know described him as providing high-end work.  He doesn't personally do the work and his team are not high-end carpenters.
     
    I bought New Ravenna tiles that are extremely expensive. Because of poor craftsmanship we had massive losses, cracked tiles, etc. which  cost me nearly double what it should have.  He installed the tiles in my master bathroom without consulting the drawings I provided and came up 6" short so instead of ordering more tile he installed wood molding at the ceiling.  It looked horrible.  I had to buy additional tile and retrofit it.  This remains undone as of today - and I started my project in December of 2013.  
    As of yesterday the work is not completed. He left the bathroom masterbath and the half bath incomplete and whenever I call or e-mail to ask him to finish he loses his temper and refuses. 
    He used sealer on the glass tile that gums up and dulls them and it has to be scraped off with a razor blade.  I am still scraping tiles.  
    He used sanded grout which the dealer said DO NOT use because it scratches the glass (which it did).  As I clean off the tiles with a razor blade I have found some of the tiles still have the plastic wrap on them that they were shipped in.  He grouted over the plastic so the grout pulls out as I remove it.  The walls beside the tile job aren't painted and there are gaping holes between the tiles and the ceiling where the abut. .
     
    He installed a barn door in my half bath and cut the opening too large so there is about 2 inches gap around the door that people can see into when you're going to the bathroom.  There is no privacy.  I have asked him several times to fix this and he refuses. He actually told me to buy a bigger door.  A larger door won't fit in the entryway without bumping into my front door.  Besides, he should know how to cut an  opening for a barn door - 4" smaller than the door size is standard. 
    He installed 6" baseboard and it was so tall it hit the electric sockets so he notched out the baseboard to accommodate the sockets - this is a total remodel and now it looks like someone installed the wrong baseboard after the fact.   He could have used 4" and this wouldn't have happened.  
    He sealed my carrara marble counter top without cleaning it first, sealing in dirt and hairs. The sealant is peeling off in places and  the counter top is alternating dull and shiny with scratches everywhere.
    After installing new light fixtures and doing electrical work, he patched the walls and ceiling,  The patches are obvious to the eye - so uneven that you can see waves and undulations in the walls/ceiling when the lights are turned on. 
    There remains a 8" x 4" hole in a wall where he fixed electrical and didn't cover it.
    He installed hardware on a sliding door incorrectly so it won't lock and the screws were put in crooked and can't be straightened now.  In fact, nearly every piece of hardware he installed was done sloppy. Cut outs for door handles were jagged and unfinished. I had to sand and fill them myself. 
    He installed light fixtures (3 switches - huge!) in the center of my mosaic tiles.  They could have gone just to the right of the mosaic instead of in the center.  It destroyed the mosaic.
    He installed a 3 switch in the center of my shower wall in the only spot where a towel rack could have gone. 
    He fought with the floor installer.  Literally physically fought him.  The wood floors have penny width gaps between boards and he didn't clean or finish them so I had to clean them and put the final wax sealant on myself.  There are holes in the wood floors that were filled with wax - but they are so large they should have been filled with scraps of wood flooring.
    He washed grout down my drain and destroyed my garbage disposal and a lot of the plumbing. 
    He did't use end caps on the edges of the wall where the tile stopped - he just smooshed grout on the ends/edges/corners. This grout looks sloppy and it started falling off before he was even finished installing the tiles.  I had to have another tiler install the corner/edge trim after the fact. 
    He left the front door ajar in my condo building and a woman walked in the unlocked door and stole some of his tools.  All of this is on tape.  
    When I asked him if he would repair the barn door that he installed incorrectly he told me to go "F" myself.  No kidding. This man is a lunatic. 
    He installed the shower head sideways so the square plate is twisted 30 degrees to the left and can't be straightened.  It looks horrible.  
    The track lighting he installed was attached to the wrong kind of dimmer switches so they buzzed and hummed so loudly it kept me from sleeping.  I had to redo the switches myself.   
    He left the plastic covering on the LED light tape that he installed over the cabinets.  It got hot and peeled and then the tape fell off the walls so the lights didn't work and I had to clean the walls, reattach the LED light tape, etc.  
    When I moved back into the condo I was stunned at the treatment of my things. He didn't cover my clothing or shoes so they were covered in dust. 
    As of today, nearly 10 months after starting the remodel, the final inspection hasn't happened.  He refuses to manage this.  He is easily angered.  He provided a $58K quote for the project and charged me nearly $80K.  He took additional work in the middle of my project and left mine incomplete.
    - Stacie b.
  • A
    MB Marble Resurfacing LLC
    We called Mario after another contractor refused to work on our marble bathroom. He stated we needed a marble resurfaced for this job. We also had a fairly straight-forward regrouting job in a shower over tub with ceramic tiles. Mario was willing to do both, as well as sealing our granite kitchen countertops. Mario and his crew did an extraordinary job. His expertise with marble was terrific. He managed to polish the countertop in our master bath, where there was a serious etched area, to look like new. The whole bathroom, which is entirely marble, looked like when it was first installed. The other bathroom was more of an ordinary job. His price on this aspect of the job was lower than others. Overall, while we ended up paying more than we originally anticipated, we felt we got a whole lot of work out of Mario and his crew. They were absolutely professional and trustworthy, and very hard-working. A pleasure to do business with, and highly recommended.
    - Nancy E.
  • A
    Oakland Wood Floors
    They do good quality work at amazingly low prices. One thing I like about them is that they explained to us how we could save money in the long run. They said if we called them every year to put another layer of the plastic finishing and that has worked out very well.
    - Roger G.
  • A
    Carpet Wizard, LLC
    unknown
    - Betty D.
  • A
    AZ Alteration & Cleaners
    I will meet with her soon
    - Rae Lyn W.
  • A
    Appleby Cleaning and Restoration
    It turned out lovely and they were very easy to deal with.
    - Susan F.
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Floor Cleaners in Berkeley

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