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Pet Care & Health reviews in Benicia

  • A
    My dog's fur has never felt this good! They were able to do the whole thing in an hour. I felt they really paid attention to who my dog was. It didn't feel like an assembly line thing. They made it really enjoyable for the dog.
    - Roberta R.
  • A
    I have to give 5 stars. I researched very carefully before bringing in my dog Beau for a tooth cleaning. I have had some bad prior experiences with vets wanting to do a lot of unnecessary testing, pulling all my dogs teeth, etc. in addition, my poodle is a rescue and is very shy. I had a wonderful experience and it looks like I have found a new vet. Dr. Bjork really listened to my concerns, took the time to educate me to help me determine the age of my dog, and made my dog feel comfortable. When I picked him up after the procedure Beau was relaxed and happy and took a treat from the assistant which he normally would not do. I will definitely be coming back. This is definitely one of the best vet clinics around.
    - Michael K.
  • A
    It's a husband and wife vet team. She will do holistic treatments with pets like acupuncture and spinal manipulation. I like that they both take their time with the pets. I love that the office is so clean - you don't smell any antiseptics or anything. They're very good with the animals and the office staff is the same. He actually saved one of my cats - my cat had a UTI and he prescribed a raw food diet and my cat is fine now.
    - Linda D.
  • A
    I think their price is comparable with vets in the area. I like them so much and I've had such good service. When I had to put my last dog down last June, she came to the house and did it. You can't beat that. On their prices, I don't think she's any more expensive than anybody else but I like her, I use her, and she's within walking distance practically. I rarely have to wait. They let me know if there's been an emergency surgery. They are very professional.
    - ELLEN G.
  • F
    Be very cautious here!
    I am very unhappy with the Animal Clinic of Benicia. For starters I was not pleased with the vet Dr Vance; she was scattered. Then she prescribed a 2 week schedule of 2 antibiotics for my cat. The first was filled properly (14 tablets 1/2 to be given every 12 hours ... no problem)  and the second was a suspension that was only 1/3 sufficient to meet the 2 week schedule. When I called they gave me a refill with the comment that it was odd it only lasted 5 days. Then when I got home I checked the refill I noticed it was this time only 1/2 full. Here are the versions of the explanations I have been given:
    Story 1. Oh, there should have been 2 bottles initially. (this by the way is what Dr Vance initially indicated). I waited on hold while she checked with the technician.
    Story  2. I was told the technician was directed by Dr Vance told to only fill one of the prescriptions for 7 days pending a reschedule (this is not what Dr Vance told me). But they filled it anyway without the reschedule. "Again there was no mention to me by Dr Vance or any member of the staff that I would have to refill pending a reschedule visit and if that was the case they should have not filled the prescription without the reschedule". "and why would they fill the pills for 14 days without a reschedule requirement and not the suspension?"
    Story 3. I drove to the office and the office manager claimed they never make mistakes and I must have administered the wrong dosage and they could not have possibly made a mistake. "Right!"
    Story 4. Then the office manager said the reason they only gave 1/2 was to prevent spoilage, but the expiration date indicates the suspension is good for 14 days and the office manager acknowledged this.
    My concern is NOT the additional cost of the prescription, my concern is a very arrogant attitude and the dismissed possibility that an error was made and I am now concerned that my kitty has been prescribed proper dosages.
    But one has to wonder: The suspension is good for 14 days but if they fill it twice the price doubles! Fishy)
    I have 3 cats and a dog and have had kitties and doggies my whole life and have been seeing vets for many years with all of my pets. This is the first time I have ever had any questions with the integrity of a vet.
    Again, caution here.
    - Kim E.
  • A
    Their prices are on the high side but I love them. they take a lot of time on their clients. It's a husband and wife team, I've seen both of them. They do eastern and western medicine. They can do acupuncture on dogs or give them herbal medicines. My dog loves going there. The vets are fantastic there.
    - Lisa M.
  • A
    I like them very much and I trust their services. The staff members are very friendly and you can tell that they enjoy working with pets. I think their rates are very good and I really like that my cat is happy when she goes there for her visits.
    - RICHARD D.
  • A
    VCA Benicia Animal Hospital
    - Wendell C.
  • B
    Redwood Veterinary Hospital
    - Michael K.
  • A
    - Juleece D.
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Pet Care Providers in Benicia

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