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Pest Control reviews in Benicia

  • F
    Harvey Construction Inc
    I have never in my entire life had a worse experience with any business. Harvey Construction did an extensive proposal for repairs when I bought my home in 2015. The seller of the home wrote a cashiers check to Harvey Construction for $1,850 towards their proposal, and the check was given to me to use towards these repairs. I misplaced the check and found it in May 2018. I confirmed with the bank that the check is valid, and then contacted Harvey Construction to determine how to proceed. For over a month, the woman who answers the phone (Debra Ann) refused to connect me with anyone who can help, and accused me of trying to scam them. I finally spoke with the owner Paul, who said that a new inspection would be needed since so much time had passed. I agreed, and made it clear that my priority was to have the windows replaced, which was one of the items listed on their original proposal. When their inspector (Jim) arrived, he told me that he was only there to review the termite issue, and asked me to show him the basement. I took him to the basement, and asked him if he could show me the signs of termites or termite damage. He refused to show me the issue that he was proposing to treat, cussed me out, and stormed off my property. I spoke with the owner, Paul, to let him know what happened. I told him that I was not interested in having poison sprayed on my property unless there was a really good reason, and that after the way his inspector acted, I would rather not have his company do any work on my property. Paul said that if I wanted the windows done, it would have to be subcontracted, and that I would have to find my own licensed contractor for him to subcontract to, and then to contact him with the details. I found a window company and a fence company, signed contracts with both, and contacted Harvey Construction to have the check signed over to one of the contractors. Harvey Construction now insists that this check can only be used towards termite treatment, although this is not reflected on the check or on any of the real estate paperwork. I would avoid doing any work with this company, unless you enjoy working with a company that is incredibly rude, disorganized, and lacks integrity.
    - Mike M.
  • C
    Hydrex Pest Control - North Bay
    Hydrex came out to remove and it is partially successful. However, we also wanted to set up recurring service and they were unresponsive to do so. (Which we thought was weird since we had used them for a few years at our old house.) We went with another provider.
    - Patricia D.
  • A
    Advanced Integrated Pest Management
    This review is specific to the Concord, CA office of AIPM. Wonderful experience on all levels. I needed a number of wasp nests and mud dauber nests removed from under the eaves of my 2 story home. I called AIPM at 9am - the receptionist was courteous and helpful. She scheduled an appointment for noon that same day and I was thrilled they could come out so quickly. Pavel S. arrived on time, was courteous, experienced, and extremely knowledgeable. He reviewed the work, explaining exactly and in detail how he would remove the nests, and provided me with a quote. I thought it a bit pricey, but needed the wasps removed. Pavel explained that the increased cost related to that the difficulty of reaching the second story eaves. Pavel worked diligently and professionally to remove all traces of the wasps and thoroughly cleaned up after himself. But what really impressed me was the fact that Pavel provided a personal promise that if the wasps returned, he would come out a remove the nests at no charge. This level of customer service is truly amazing.
    - A R.
  • B
    Atticare SF
    I was shocked at the charge for unwanted critters in our attic. The guys were nice, they evaluated and told me what had to be done due to rat dropping findings. I was not going to go into the attic for proof, so we took their word on it. They were courteous and nice, but since I am at their mercy and taking their word on it, I can only pray they gave me an honest price.
    - Maudrie J D.
  • A
    ATCO Pest Control
    Jared from ATCO came out to complete agreed upon work. He hit the bonanza on the 10 set traps he'd left behind - 8 rats, yikes!. ATCO does not use bait as some do which made me squeamish at first ... until he explained that with bait, vermin can ingest it, then die between walls and such, creating an entirely different problem. Understood. Off with their heads! On what had to be one of the hottest days this summer, my tech returned at the appointed time, headed up on the roof, sealing every vented point of entry with a strong gauge mesh in such a manner that all looked unobtrusive and professional. Not that its necessary, but the mesh is also paintable to match existing vent color if I choose to do so. Jared then went back into the attic and cleaned up any remaining droppings there. Finally, he set additional traps to ensure there weren't remaining rats up there now that entry points were sealed. Much to my relief, when Jared returned the 3rd and final time the traps were empty, mission accomplished. The amount of time my technician spent here was considerable. When you contract with ATCO the job is not on the clock. Assessments, remedial work, follow-ups are done thoroughly. I am very pleased with the quality of work, the professionalism and congeniality of my technician, who answered every question and explained the steps involving the work thoroughly. In case you you haven't noticed, there's a fair amount of name dropping in this review. Jared was terrific.
    - Cheryl T.
  • A
    Attic Guys
    They come in and plug up the holes and clean everything up. If you need new insullation they'll do that, too. They were really good. They were all very nice to work with and I did not mind having them in my home. They put plastic up everywhere and covered the carpets so that nothing would get dirty. They were on time and prompt.
    - Gloria R.
  • A
    Sentient Pest Exclusion Services
    Overall it went very well. We had another pest control company exterminate the rats, but that company does not handle clean up. We worked with Ralph from Sentient to decide whether to throw stuff out or keep it. He moved the big items for us, and was very patient as we discussed what to keep and what to toss out. He managed the entire clean up effort and dealt with us patiently and with good humor. Our garage was a really bad place before Ralph from Sentient came to the rescue. He vacuumed thoroughly, moved stuff around to get into the nooks and crannies, and hauled everything away.
    - Pamela H.
  • A
    Hydrex Pest Control - North Bay
    I liked Hydrex Pest Control - North bay balance. They did not purpose a skimpy solution, nor did they get all complicated either. Their solution was more appropriate for my problem. I liked how they did the estimate, service, and explanation. The people doing the work explained what they were doing, and how it was going to look when they were finished. They cleaned up after themselves. 
    - Rosanna B.
  • A
    Hydrex Pest Control - North Bay
    Scott arrived on time on a weekend and worked quickly and explained what we could expect. Placed the bait traps. Suggested we have an exclusion study done to tell what work to be done to keep them out.

    Hydrox called Monday to schedule the exclusion report.
    - Julie L.
  • A
    Bay Alliance
    I am very happy with them. They accommodated me immediately that day within an hour. They sent a technician here as soon as possible. The tech took care of the problem and he didn’t fuss or anything. They even called me back to see if everything was okay. I was very very pleased with them and I really was. It was $150 and it was well worth it because where this animal was located I wasn’t going. They have quick service, the technician was professional and the fact that they called me back I thought that it was outstanding. I wouldn’t hesitate to call them again and wouldn’t hesitate to recommend them as they were absolutely wonderful.
    - Christina B.
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Pest Exterminators in Benicia

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