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Cleaning reviews in Belmont

  • B
    KMC Cleaners & Restoring Services
    SHORT REVIEW: Most of the work was extremely effective at getting floors clean. They were very responsive and attentive in getting my business, but I had a few issues with the results and the company exhibited poor responsiveness here, failing to address them, and despite having a guaranteed did not offer to refund any money and didn't follow through with returning to do a second cleaning. So I'm disappointed with their customer service, and their commitment to quality in terms of honoring their "guarantee". LONG REVIEW: I had several rooms to clean, both tile and carpeting: 4 rooms with tile and 4 rooms plus stairs with carpet. The company was highly responsive to my initial inquiries and in setting up both consult and actual work appointments. The quote was not cheap, but I figured with the good reviews on this site that I'd be paying for quality. The carpets got very clean. Two of the three rooms with tile got very clean. So quality there was good. However, in some of the rooms there was some small damage to the wall and an appliance. I understand accidents happen, but one of the damaged areas must have resulting in debris the worker would have seen. I wasn't so bothered by the damage itself, but by them not telling me of it. I sent photos to the salesperson (I think he's a co-owner as well) and he did not dispute the damage though he stated that the worker insists he didn't notice any. He said he'd follow up after Thanksgiving with a subsequent appointment to try another method on the tile floor that didn't get clean but he never did pursue, and that's despite my emailing him multiple times.
    - Jonathan P.
  • F
    Window Genie of Peninsula
    A company rep called me on 5/8/12 to say that a window washer called out sick for the week and couldn't make my appointment. They offered 5/10/17 instead which wasn't possible for me. I regret going with Genie because I am now left scrambling to find someone else on extremely short notice.
    - Vanessa T.
  • A
    Window Genie of Peninsula
    They did a GREAT job. The initial estimate appointment went well - punctual, professional, good questions. The receipt of the estimate after that appointment was timely, and we were able to book an appointment easily. The quality of the work done was excellent. Great value and great job. We have a house with some unusual architectural features and difficult space to work in, but they managed that with no problem.
    - Ruth M.
  • A
    Valley Heating, Cooling, Electrical and Solar
    I liked that I got a phone call approximately 45 minutes ahead of when the technician would arrive and he arrived during our scheduled window of time. I also liked that he put his shoe covers on when inside the house and took them off when outside. This attention to detail shows he takes the extra step to please homeowners. Everything went well and all areas were left clean.
    - Ming C.
  • D
    COIT Cleaning and Restoration of San Francisco
    Bad Experience

    58 years old and dealt with a lot of people and companies during my time.
    By far, this is the WORSE interaction I have ever had with the 3 people who were with Coit.
    Of the three people, 1 was with them for 30 years (the cleaner) and the follow up supervisor who was their for 40 years and then the WORSE was their regional manager who was so unprofessional, I was dumbfounded.
    They ruined a $1,500 ottoman and offered me a $38 refund for the cleaning that they charged me.
    They claim to be in business for 60 years and have a 100% satisfaction guarantee but when it comes done to it, they did not perform!
    - Otto Z.
  • A
    Bee Cleaning Services
    She is thorough in walking me through what they did and asked me to walk through and make sure everything is ok. Flavia is very willing to redo/touch-up areas that require extra attention. Happy with the work!
    - Monica L.
  • C
    Lewis Carpet Cleaners & Floor Care Inc

      The price I paid to you, I considered was a "come one" price.  It could also be considered a "bait and switch" price.  The estimater and cleaner were the same.  They said the Angie's price covered only a tiny bit of the job.  I have a small kitchen and a small family room but they wanted to charge $600.00 more for the job.  I had my marble entry way cleaned, and that was another $400.  It was the $600. plus the Angie's List price for my small kitchen and family room which was terribly disappointing.

    - Irene F.
  • A
    Carpet Wizard, LLC
    Arrived on time and ready to get started. They measured the floor to confirm the square footage. I had purchased an AngiesList Big Deal so they quoted me the additional cost for the extra square footage (which I expected). Then they got to work on treating stains. They were quick but thorough. They were professional.  All in all a great experience.
    - Shane R.
  • A
    White Glove Cleaning Service

    Shower and bathtub      spotless, shiny  and no mold

    Microwave  spotless  like new

    Stove,  oven spotless    area under and on  stove top   spotless

    Cleaned inside the refrigerator 

    Woodwork   no fingerprints  

    Whole house amazing.  I was so happy

    - Janis L B.
  • A
    Lewis Carpet Cleaners & Floor Care Inc
    used an Angie's list coupon to have a small oriental rug cleaned.  I brought it to their site (although they do offer pickups).  Staff was very friendly and the drop off and pick up was easy.  Took about a week.  They called me when it was ready for pick up.  Best part- it was free!!  Can't beat that. I was expecting to have to pay a small amount even with the coupon since it said "limits apply".  But, no, they did it for free.  Great customer service and business decision on their part because now when my other larger rugs need cleaning I know where to take it for great service.
    - Deborah B.
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