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Moving reviews in Bell Canyon

  • A
    NorthStar Moving Co
    I cannot say enough good things about this company, NorthStar Moving! We are so grateful to them for their help, professionalism, attention to detail, positive attitudes and speed during this stressful time in our lives. It all began with a video estimate. I downloaded the app onto my phone prior and at the appointed time, Gloria sent me a link, I clicked on it and presto! We were live on a video chat. I would say we spent about a half hour (perhaps a little more) going through my house. I was able to show her the rooms��� contents, the contents of our cabinets and all that so she could have a better idea of what we were moving and therefore provide a better estimate to avoid any surprises along the way in what this move would cost us. Based on reputation, I was comfortable trusting them to be able to do what they said they would do. For the record, I did get a second quote from another moving company and NorthStar Moving beat their quote significantly. The other company, also with a good reputation, did not offer unpacking services but they did do packing as well, of course, as moving. NorthStar Moving's quote turned out to be significantly less than the other company PLUS NorthStar Moving���s quote included unpacking in addition to packing and moving. So, the day of the move came and a few minutes before 8:00am, our team, led by William P. (Team Leader), along with Benjamin S., Jorge M., Jorge L. and Hector G., arrived. It seemed like I had just shaken William's hand, turned around to say hello to the rest of the team, turned back and William already had a half box of our dishes in the kitchen packed. When I say they wasted no time getting to work, it's true. The rest of the day, they moved so quickly, the contents of each room quickly disappearing into boxes. Those things that could not go in a box, like our baby grand piano, were expertly wrapped in moving blankets and everything was handled with care. By the end of the first day, we were entirely packed. We had so many boxes, each of which was labeled. That completed the first day. Everything was ready for loading onto the truck. Frankly, I was exhausted even though I had not lifted a finger. All we did was to answer questions. The movers did the rest. I think it is important to stop here and talk about customer service. The team stayed upbeat and positive despite the 100 degree heat outside and the obvious strenuousness of moving all our stuff. It���s been many years since I moved myself and I still recall how it is really, REALLY hard work. Throughout the move, they were in good spirits, upbeat and positive. I have so much respect for a person working that hard and yet still having a genuine smile. As a matter of fact, after the third day when they left, I actually missed them. They were that likable. Hats off to William P. (Team Leader), Benjamin S., Jorge M., Jorge L. and Hector G! Day two of the move began promptly at 8:00am just like the first. The movers arrived and immediately set about loading the boxes they had packed the previous day onto the truck. We had many boxes along with couches, beds and all so it took some time to load up the truck. By early noon time or so, everything was on the truck. We had filled up one of their moving trucks completely. I mean, there was not room for another item. I think we put one last something with the guys in the cab but that was it. After breaking for lunch, we met at our new home and without missing a beat, boxes were flying off the truck but always handled with the utmost care. I can vividly remember the guys dropping off a couple boxes inside then running back to the truck. And throughout it all, everything was handled with great care. In the final analysis, all our items arrived safely without a scratch. By the end of day two, all the boxes were in the house. Everything that had been wrapped up, such as the couches and piano, were unpacked and placed where we asked them to be placed. Again that day, we just directed traffic. The guys did the rest. Coming into the third day, I was feeling it but if William, Benjamin, Jorge, Jorge and Hector were exhausted, it was impossible to tell. They unpacked our things out of boxes and took the boxes with them which gave us a head start on getting settled into our new home. I made a point of writing this detailed review because I was that impressed with this company. In this day and age, sometimes it feels like customer service is a buzz word from my parents��� era. But NorthStar Moving came through for us at a time when we were feeling the stress of having just bought and sold a home, not to mention the stress of the physical move. They really took care of us and exemplified what I consider excellent customer service. Thank you NorthStar Moving!
    - Paul F.
  • D
    Skinny Wimp Moving Company
    DISAPOINTED BEYOND BELIEF!!!
    WILL NOT PACK MY ITEMS UNLESS I USE THEM FOR MY MOVE.
    I gave them rave reviews a couple months ago when they packed up my dads house. I guess I reviewed too early, they did do a wonderful job packing, but they said that they would come back, because they did not have the packing material for some of the things in my dads garage room. So I rescheduled at that moment for the follow up packing and move.
    When the time came, They did not have me on the schedule, and left us hanging with 2 days to pack up, what THEY didn't bring materials for, the first time, and find a moving truck to be out in the 2 days.
    I did like the way they packed, and packers were great.
    So I wanted to use them for my move.
    When Cory came out to give me a quote (on packing only). He told me that they could also move me to Colorado. That made me happy, so I asked him to add that to the quote.
    Now, that the sale fell through, I still want to pack up my house, an empty house " shows bette".
    They WILL NOT PACK ME, UNLESS I PAY THEM THE DEPOSIT OF THE ENTIRE 30,000 DOLLAR MOVE TO COLORADO, which I may not be asking.
    So they are FLAKING on another scheduled date.
    No where in there add do they mention that they move to Colorado.
    THEY ADVERTISE AS A PACKING COMPANY...SO WHY WONT THEY PACK ME...IS IT JUST ALL THAT MONEY THEY WANT.???
    WHO ONEARTH WANTS TO PAY THAT MUCH FOR A MOVE THEY MIGHT NOT MAKE.
    I am so FRUSTRATED, can you tell?
    AND THEN WHEN YOU WANT TO TALK TO A MANAGER OR CORY, you are told "HE'S NOT IN THE OFFICE VERY OFTEN.
    Great company, but VERY UNRELIABLE!
    - Mimi M.
  • B
    Let's Move It Right
    This company was very patient with me, I rescheduled several times, quite frankly, I must have been a nightmare, but they were very accommodating, and couldn't have been any nicer. Not having any experience with moving, I was a little surprised by the a la carte pricing, extra for each glass shelving, extra for 2 trips ( move was made less than a mile). So there were a few things I opted not to move because it was going to cost extra. I was given the impression that we had, the purchased, 4 hours worth of work loaded on the truck, so I left a few more things behind. They were finished In a little over 2 hours. All in all, they did a good job. I was not as prepared to move as I should have been, and that is on me, not them. They did a good job in moving my things, there were no problems, everything was left in perfect shape, and they worked very hard
    - Mimi M.
  • A
    Prodigy Moving & Storage
    I used this company a few years ago and it went great so I decided to choose them again based on my prior experience I had with them.
    To say it went great would be a understatement. Again from my first contact with the sales representative Abby It was a pleasure in the way she went through all additional costs and fee very thoroughly. So to have no surprises. So we scheduled the day and time for them to arrive. On the day of the move Ezequiel, Jose, and Ricardo showed up promptly at 8am they had me take them through a walk through if my home and asked for any specifics that might not just be run of the mill. I have to say that even with the least experience I was even more impressed with the professionalism that the crew leader was showing . So he went over the contract and all signatures with me making me completely aware of exactly what I was signing. The efficiency of the crew was amazing I could not believe hiw the moved
    Would I use them again yes again and again. Thank you again for the great job.
    - Billy B.
  • A
    European Moving Service

    Woooowwwwwwwwwwwwwwww the service was great, didn't even expect!

    The guys showed up on time, they were very polite and friendly. I showed them  the stuff,they did a quick estimation.I had stairs in both locations,heavy dressers, expensive furniture. Guys shrink wrapped everything in order to keep my furniture safe.No scratches,no damages, again very friendly, nice sense of humor. I enjoyed working with them. No hidden fees,no tricks, everything was nice and clear.This is the second time I use this company.I would definitely refer them to my friends and business associates.Thank You Richard, Tony, Patrick!!!!!

    - Vladislav M.
  • A
    NorthStar Moving Co
    Movers showed up on time they Packard my entire house professionally and moved me in to my new home they set out all the beds and furniture and I feel like I never moved, chase,Cesar, Louis, and Juan were the best movers I have ever used and I have used many over the last 30 years. I give them 5 stars and highly recommend them.
    - scott l.
  • A
    Excalibur Van Lines, LLC
    No one likes moving, but it just needs to be done and it can be stressful. The movers that came to my house were such great guys with great humor. They made the move go by so much quicker than watching some dude move boxes around. It was not easy with the heavy couches I had, but these did not play around when it came time to be serious. I had a great experience and love to move with them again to make my day better.

    - Jesse C.
  • A
    NorthStar Moving Co
    They were on time, professional, polite, responsive to my needs and requests. Everything went so well and stress free. I purchased their $50 for $150 coupon from Angies list. They honored my coupon and gave me $100 discount.  I strongly recommend Northstar Moving Company and will use them in future.
    - BITA M.
  • A
    Restoration Management Company
    They were just excellent with what they did and the speed in which they did them and actually made it crazily fun. I would highly recommend them to anybody who needs either a cleanup after a fire, or cleanup after water damage, or if a loved one dies. The staff, they were the best I have ever worked with for that kind of work, they were great. Their cost included taking all of the things I was saving to their warehouse so I can get them later and disposing of probably tons of things. They package everything. They are really good.
    - Barbara S.
  • C
    ABC Moving Center Inc
    I spoke to the contact person prior to purchasing the deal. He assured me he could accommodate my day for moving.  He then informed me of some additional charges that I would incur.  I am looking for a different deal.
    - Caroline J.
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Moving Companies in Bell Canyon

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