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Greenhouse reviews in Bayside

  • C
    MILLER FARMS NURSERY
    It took quite a while to get a response from them and I had to make multiple phone calls. I was persistent as I had used their landscaping services in the past and was satisfied with the result. We drew diagrams walked the grounds twice with the owner and was assured the job would be finished the same week they started. On the surface the work looks good, but they put a drop inlet for drainage right in the middle of a walk path, they moved a swale laterally three feet thus requiring our shed to be put on cinder blocks, they only partially graded a slope, and they took apart an intricately laced rock wall. I guess I wouldn't be so incredibly frustrated if they had just owned up to the mistakes and apologized. But they denied they took the wall apart and boldly told me we were confused about the original placement of the wall "it looks different when grass is next to it". In fact my husband hand selected the rock and intricately laced each one precisely. He spent many countless hours doing so. I was told we told them to put the drain in the middle of the walkway and the swale was moved because of machinery width. There are other defects also but I'm exhausted just writing about this experience. In the end they came back twice and finished to their expectations and it only took three weeks..... They used to be terrific. They had pride in their work and customer satisfaction was very important. I have always bought most of my plants and gardening supplies from them. This division is always spot on. But as a result of the frustration of this project I will have to change my loyalty to Piersons. To think all of this could have been resolved with accepting responsibility and a a simple sorry......
    - M G.
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Greenhouses in Bayside

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