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Irrigation System reviews in Auburn

  • D
    Sprinklers 24/7 - Roots Landscaping
    See above
    ALso, they didn't do any work.  Perhaps had I hired them for sprinkler repair or replacement, it would have gone well.  I have no idea.  My gripe is having paid to have them write up an estimate.  Wasn't at all what I was expecting.
    - Dinyah R.
  • A
    Sprinkler Works
    We live on an acre, about half is covered in a sprinkler system. It had some issues and some pipes needed to be repaired and much was not operational. Mike came in with his crew and in a day had it all working and replaced some sprinklers with drip for more effective watering. And more importantly set the timers based on his recommendation. Those timers can be confusing to the layperson. Even though we had to wait several weeks (partly we were on vacation and partly he was busy), but it's done and we're very happy. Thanks Mike!
    - Cathy M.
  • A
    Sprinklers 24/7 - Roots Landscaping
    With the leaking valve, I didn't want to waste water--I shut off the line to the vegetable garden.  
    After purchasing the $39.00 tune-up deal (7/23/2015), I called Roots Landscaping to give them more information about my needs. PJ (the owner) arranged for Lee to come out the very next day--7/24/2015.  Having the leak fixed was beyond the $39.00 tune-up price--this was agreeable to me.
    Lee fixed the leak and reviewed my entire system.  In the process of fixing the leak, it was clear that the way we (did the job ourselves--a year ago) had set up our valves was causing us numerous issues.  At this time, we decided to accept Lee's bid for repair/restructuring the valve system. The agreement was to replace the valve manifold, replace 4 valves, replace old 1/2 inlet to valves including the shut-off and add 1/4 valve on shutoff at deck area with node timer.  The work was scheduled for 7/28/2015.
    The follow-up work completed on 7/28/2015 went very well.  Lee worked in 103 degree weather--amazing! He replaced the valve manifold and 4 valves.  He replaced the old 1/2 inlet to valves and put in a new shut-off.  As he tested the work completed thus far, Lee was able to determin that we did not need to add the 1/4 valve on shutoff at deck area nor the node timer.  This saved us $125.
    Lee was hard working, personable and very professional.  PJ (the owner) followed up with phone calls and texts to make sure my needs had been fully met.
    I can highly recommend this company.
    - Elaine K.
  • A
    Sprinkler Works
    I called Mike about a suspected underground pipe that I suspected had blown out as a result of the freeze. He gave me a time and punctually arrived. He used his professional skills to find the leak and repaired not only the broken pipe but remediated previously poor repairs. He was patient in dealing with what could have been a frustrating dig-out job and gave me some good advice for maintaining not only my sprinkler system but my landscaping as well. I highly recommend Mike and his company and will be telling my neighbors to consider him if they ever have similar problems with their irrigation systems.
    - wayne n.
  • C
    Capital Landscape
    They were informed that there were existing leaks. They fixed the pond and stream but had to come back several times to repair the leaks. Without my approval they installed an auto fill pump connected to an outside faucet, had to come back because it leaked. It seemed to be working until I got my water bill which was very high. I found a pipe that was leaking and turned off the auto fill and noticed that the pond was not holding water. I called the office, and was told someone would call to set up a time to come out, no one called back. I called the owner Mark Chester and he told me someone was coming out the next day. (funny no one informed me, as I was leaving town that day) Scheduled for the next Wednesday. They were supposed to call me to tell me the time but never did. They came any way and repaired the pipe but it did not fix the problem that the pond does not hold water. I called the office again and was told someone would call back. I'm still waiting. Having spent close to $7,000. I want a pond that works.
    Update:On Sept. 4, 2013 I called the office and was told someone was coming out on Friday (Sept. 6). Waited until early afternoon and called the office and was told it was the appointment was for next Friday Sept. 13. Well the next Friday I waited most of the day and nobody showed up. I called the office and they didn't know why no one came or who was supposed to come and would find out and call me back. I didn't wait for the office and called Mark Chester. He talked to his office manager and someone was coming out Monday (again I was never told about this appointment). Today Monday Sept. 16,2013 someone came out, they didn't do much except take measurements and agreed that the auto fill was not shutting off. They will CALL ME BACK once they figure out the problem and what they plan to do.
    I don't think I would do this over again and I certainly would not use Capital Landscape.
    Update Nov. 9,2013. About two weeks ago Mark Chester sent out a man named Shawn to fix my pond. This guy knew what he was doing. He found several leaks around the falls and told me the falls needed to have a liner. He rebuilt the falls and fixed other parts of the pond just to make it look beautiful. It has been running ever since with no problems and it looks beautiful. Thank you Shawn. Because of him I'm raising my scores. I do have to give Mark Chester an A for his effort to fix this problem. I never called the office again I just dealt with Mark. I'm very happy with my pond.
    - JANIS W.
  • B
    Capital Landscape
    Early this year the decision was made to begin a large backyard remodel. A contractor was located and agreement signed. Unable to provide required insurance and other documents the agreement was terminated. I joined ���Angie���s List��� with the hope of finding an acceptable company to start and complete the task. After interviewing several companies, ���Capital Landscape��� was selected.

    Meetings with Mark, the owner, and his crew were immediately held, with all involved working hard to earn the business. Budget is typically a concern and Mark was very proactive to make suggestions, offering ideas for cost control. A contract was signed and start date determined.
    Work began as scheduled on June 18, progressing rapidly and on track. All on-site personnel were polite, professional, seemingly interested in good service. The hot temperatures delayed pouring of concrete and then in two stages. Once the patio was completed, potential problems in the cement were noticed and addressed. Additional concerns in the concrete and irrigation were expressed. Progress was slowing. Entering August, most work was completed, with appearance of crew sporadic, at best. A mistake was made on my part: August 18; final payment made.

    There are some issues outstanding, all with promises made they would be immediately addressed under warranty. Messages were sent to the project supervisor requesting updates; these were mostly ignored. I spoke with Mark and after a couple of schedule changes -mine and his- we meet Sept. 27. Mark was very apologetic for the lack of response and the problems encountered. Assurances were offered this is ���not typical and will be resolved.��� Dying plants, irrigation, lighting matters to be addressed ���immediately���, with a promised completion date no later than October 2. This review is submitted Oct. 5; no work, no updates. A potentially major concrete issue (acknowledged by Mark) remains under observation.

    Capital Landscape started with a bang. The broad scope of the job was completed and with a qualified success. Nearly 4 months into an estimated 2 month project small issues remain, now with promises broken and the patio being a potential major problem in the future. With the negative trend encountered, I���m not sure how this remodel will ultimately end. At this point, I offer a ���C��� overall rating, which may change based on performance going forward. In the end, a service provider is measured by after sale and long-term support ���the jury is out on this case.
    Answering the required question of using and quot;this company again?and quot; I selected and quot;noand quot;; I wish there was another option of and quot;not certainand quot;, or something similar.




    UPDATED October 11, 2012:



    I recently submitted a review, stating a follow-up would be posted, as applicable. A copy of the original review was sent directly to Mark Chester, proprietor. Within a very short period, Mark contacted me via phone to discuss the matter. He asked me to verify no one had been to my property, addressing the outstanding items, as this was contradictory to his information. Doing so, I discovered a portion of the work had, in fact, been completed; I was wrong. My judgment was based on the most obvious items remaining uncorrected ���irrigation was rectified, but light and dying plants had not. These omissions were reported as a communication breakdown, with Mark acknowledging a second visit would be needed and was promptly scheduled. Today, Oct. 11, Capital Landscape representative���s came by to finish the items. I appreciate Mark���s efforts to get these issues resolved. He remains very apologetic this process has taken so long for resolution. Concern remains on concrete and Mark has guaranteed to do what is needed. Based on most recent performance I believe him to be genuine and committed to customer satisfaction.
    - Sean O.
  • C
    NATURAL LANDSCAPING & DESIGN
    The sprinkler service and tree removal were well done, but the weed removal was way overpriced. He told me $300 to "dig out all the existing weeds and use a special chemical to keep the weeds from coming back for 4 months." I was skeptical of the $300 since I would have been able to remove the weeds in about an hour, but I thought I was paying for "special" commercial chemicals. However, he used the cheepest Roundup in a squirt bottle that costs $16.97 at Lowes. When I complained, he said "the chemicals are all the same." So essentially he got $100 an hour for 3 hours to do what I could have done in an hour + $16.97 for Roundup. But at least he was prompt and efficient. I called six other companies listed on Angies List, and he was the only one who came out. That ought to account for something.
    - John S.
  • A
    JT SPRINKLER
    We just bought a house and five acres out in the country. We have an irrigation pond which had not been used for several years and the landscaping was mostly dead. A neighbor recommended Guy so I called him. He came over in the early evening and helped me figure out how to get the fresh ditch water flowing into my pond. A few days later when the pond filled up he came back to get the irrigation pump working. Unfortunately, it needed replacement which only took a day and he installed the new one and a new pressure tank quickly. Then of course there were broken pipes in several places throughout the property and he helped fix a couple and showed me some tricks for fixing the others easily. I now have the system mostly working and the landscaping is slowly coming back.
    - Brian R.
  • A
    Cascade Gardens
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    - Sarah & Paul T.
  • A
    Landshaping
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    - Sharon C.
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Lawn Irrigation Services in Auburn

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