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House Cleaning reviews in Auburn

  • C
    Merry Maids of Auburn
    initial in home meeting was professional , and agreed to the contract. Cleaners were efficient, polite,and trustworthy. I used MM for around 1 yr. I called last month to suspend service due to interior remodeling. Carol asked me if I wanted to schedule for the following month, ( August ) , I declined due to contractor scheduling concerns. I stated , I'll call next month to resume service as soon as I'm confident the the remodeling will be completed. Carol contacted me the week of 8/6/17 , to remind me of this month's scheduled cleaning the following day. I reminded Carol of our previous conversation in July. Lea came on the phone and told me I will be charged the full $ 160.00 for failing to give a 48 hour notice as per the contract. I gave Carol over a months notice and she continued to say y I'll be changed for failure to give the 48 hr. notice, After hearing that 4 times I cancelled my service. I received an appointment reminder by phone the day before scheduled service each time for almost a yr. it's interesting MM requires 48 hours to cancel and gives you a 24 hr. appointment reminder call.
    - Chris C.
  • C
    Meticulosity Maids Inc.
    They did not complete the job and did not clean the fridge or oven. When I raised my concern with the owner she did not respond appropriately. Starting they only left 15 minutes early (which isn't true 1 hour early ) And that they could not give me my money back. I expect a refund.
    - Robbin Y.
  • A
    HomeHappy Cleaning Service
    I have had Homehappy clean my house every two weeks for over a year and can't tell you how blessed I feel! They do a phenomenal job and are very accommodating. I don't even have to supply anything. They are the best money can buy and very affordable. Very sweet people that run it too and fully licensed.
    - Alicia F.
  • A
    The Maids of Folsom
    The Maids is an outstanding cleaning company. Not your average housecleaning service...the Maids goes the extra mile and then some. Not only do they do a fantastic job and exceed expectations, they are professional, punctual, and are ridiculously thorough. The customer service is outstanding, which is refreshingfrom previous experiences with competitors. I highly recommend and refer to The Maids.
    - Heather H.
  • A
    Perfectly Clear
    I took advantage of the special Perfectly Clear (great name!) was offering.  As promised, they were in touch with me within two days and we made a date.  They called the day before to confirm.  When they were running late due to GPS directions, they called to let me know.  They came very soon thereafter and started work immediately.  I am embarrassed to say, it had been a couple years since I'd last had my windows cleaned. They had all my windows crystal clear in 45 minutes.  I am dazzled!  You can bet I am putting their company in my contacts to use again.  Thank you to Angie's List for helping to find companies that I never would have known about.  I couldn't be happier.
    - Linda D.
  • F
    Legacy Cleaning Services
    wI admit, I was late arriving at the address to let the cleaners in. I found out that day there was 2 ladies to clean. They were kind enough to wait but, that is where anything good happened. Both women did not speak English, I think it was Russian or Ukrainian?? I had to tell these 2 cleaning people what they needed to do. It was very obvious the house was empty and the need for the 2 bathrooms and the kitchen to be cleaned. I was very surprised they needed any instruction about cleaning and what needed to be done. Well, I walked them through the house and discussed what needed to be cleaned regardless of what I saw was obvious. I stated that the windows needed cleaning and the blinds vacuumed. I did not go into detail about the bathrooms at all because if anyone cleans they should know what needs to be done. I discussed the kitchen. I was told that they do not clean refrigerators and 1 of the ladies saids they will clean it. I thought great, now I do not have to clean it, yeah! But, when I talked about cleaning the oven (yes, I discussed everything as if I was showing my children when younger, what to clean) they said they had no oven cleaner. As I write this, I'm not sure what cleaning solutions or tools they had with them. A side note, I have hired just a few house cleaners in my life for various reasons and some require you to supply the cleaning supplies while others will bring the supplies. I was not told either way. I had some supplies but I was moving/moved and had stuff spilt between addresses. Any how now I had to clean the oven. I did not supervise the cleaning and I know that was a mistake. I had just bought a house in Sacramento and had a lot of things to do. I told them I would come back. They appeared worried or uncertain. I left my cell number. I was not able to return before the 4 hours was done for the 2 cleaners. I was driving late again to the moved house but they called and said they were done. I felt bad at that point because I like to tip the cleaners. I did not feel bad after I arrived to see what they DID NOT DO! I spent 5 hours recleaning a supposed clean house THAT WAS EMPTY! It was not that filthy either. I could have cleaned it in 5 hours. Oh, I did clean it in 5 hours. They did not clean the bathrooms properly. I had to clean the shower stall and even the shower door ledge, you know the obvious ledge that all shower doors have. They did not clean the ceiling or walls in the bathrooms. I had to scrub the tile behind the burner on the stove, not cleaned. They did wipe down the washer and dryer or even wash the kitchen floor. I know this because I had to defrost the freezer and there was a dried water stain on the floor. When I pushed the frig back a lot of stick dust bunnies were still hiding under the frog. None and I mean none of the windows or blinds were cleaned. The leasing company charged me $500.00 for cleaning them. Well, yes, that is very steep charges but that is how the leasing companies operate. I was so angry need less to say much more than that. I called office back 2 days later and discussed the poor job that was performed. The representative was very apologetic and stated she would refund half of the charges. This was not done either. I would not hire or recommend this company to anyone. I have cleaned my own home for all of my life with slight needs after a couple of surgeries. I am not a snob or demanding. I know what it takes to clean and I mean clean a house. 

    - June S.
  • A
    Rent Me Today LLC

    8 hours is a long time for one person to clean.  But, I knew because of the distance to my home I would only have 1 person.  Nikki cleaned several areas that had been buggin' me that I was unable to reach or do myself.   Just one suggestion - don't use Comet or a white cleanser on dark grout.  :-)   I had to wipe down the grout lines in my kitchen and guest bath with lemon oil to get rid of the look of the white residue.  Other than that she did a great job on everything. 

    - Linda S.
  • A
    THR Cleaning Services
    The two women who showed up to clean my house were phenomenal. They split up for efficiency sake and covered a lot of house in a short period of time. Communication was a non-issue; I had only one regret - my realtor was there at the same time and in all the hubbub and goings on, I forgot to tip!  That oversight still bugs me 'til this very day.
    - Myra M.
  • A
    THR Cleaning Services
    From the very first phone call to set the appointment to the last one to follow - up, I felt valued and accommodated.  This is obviously a business that cares about its reputation and customers.
    - Myra M.
  • A
    Meticulosity Maids Inc.
    I needed to prepare a house for renting while I was not on site.  They were able did the job well.  I checked in on their work a week or so later and was very pleasantly surprised on how completely they cleaner everything.  They earned my business going forward for all future cleaning needs.

    - William D.
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Home Cleaning Services in Auburn

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  • EC Services

    5820 fair oaks blvd #212
    Carmichael, California