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Cleaning reviews in Atascadero

  • A
    We Do Windows, Inc.
    I called on Thursday and talked with the owner, Chris. He gave me an estimate over the phone for cleaning my gutters and windows based on the square footage of my house and said it would take about 3 hours. I happily made an appointment for Saturday morning at 8am. Chris and his crew arrived early. All were professional and courteous. After confirming the agreed upon services, they got started right away and spent the first couple of hours outside. Then they took their shoes off and came inside to clean the inside of the windows. When they were all done I was presented with an invoice for the agreed upon amount per our original phone call. My gutters were filled with a lot of gunk, apparently they may not have been cleaned for a number of years. Chris said it took 2 hours to clean them when normally it would take an hour. And I have a lot of windows. I was very pleased that the invoice agreed to the estimate I received on the phone. After they left, I found that one of the window screens wasn't seated correctly in the window, and my green waste bin had been moved and filled with the gutter junk, making it too heavy for me to move back. I called Chris and he had his crew come back in the afternoon to fix the screen and they took the green waste bin out to the street for me. Overall it was a great experience and I will use them again!
    - Brian E.
  • C
    Crystal Dove Cleaning
    Cleaners were late and smelled of cigarette smoke - cloths, and breath. Cleaners did not come prepared. Nothing to dust blinds with. When provided with swifters many window blinds were dusted on one side only. Cleaners did not bring vacuum . When provided with vacuum only vacuumed something they could see and not all carpeted areas. Non-carpeted floors were cleaned pretty much in the same non through manner. never touched oven or refrigerator.
    - James V.
  • B
    They did a good job and were very helpful and professional. I would hire them again. I did not give them an Excellent rating only because the carpet did not come fully clean and at time (when it is really warm) I can still smell the cat urine in there. I don't know if there was anything else they could have done, or not. I think the guys did the best they could with what they had.
    - Nicholas F.
  • B
    Crystal Dove Cleaning
    I removed everything in kitchen and bathrooms for them to clean, but they didn't do a better job than I do( I am not a good cleaner). My husband came home didn't realize that we hired professional to clean the bathrooms.
    The ladies didn't say/ask for anything before cleaning my granite countertop, but blamed me not having professional granite cleaner so that they cannot clean it thoroughly. They only cleaned the window from inside the house so they looked as dirty as they were before. When we communicated at the first place, what said was if they had time, they could clean some windows, which were not my priority. I would rather they forcus on the quality of the work instead of quantity.   
    I hired professional housecleaners before many times, my expection is very reasonable. I just so disappointed. There is a lot of improvements need to be done. 
    - Shi Q.
  • A
    Michael���s Window Cleaning
    This provider performed first rate service. He arrived on time, was pleasant and efficient, and cleaned the windows perfectly. I will definitely use his service again and highly recommend him to others. Moreover, when I first called for an appointment, I was fit in during a busy holiday period which I really appreciate.
    - Nina S.
  • A
    Jack Hastings Clean Up
    This sectional with pillows was a recent purchase off Craigslist and I wasn't sure I had made a good decision buying the couch. It is white, micro suede and seemed dingy and had some pretty large dark spots.
    I could not believe what it looked like after Jack cleaned it. It seemed brand new! I was really worried I wasted money on that couch  - after Jack cleaned it, it looked brand new! After seeing how diligent, careful and meticulous Jack was, I had him come in to clean our other white couch and then hired him to clean the recently purchased fixer upper motorhome that had old captain chairs and dining room chairs.
    Both couches came out sparkling. Just beautiful. I thought that the motorhome was going to crack Jack. I really wanted to replace the chairs, but that was not in our budget - the next best thing was getting them cleaned.
    I have never seen so much dark dirty dusty water, he was so thorough with getting these chairs clean, I was very impressed.
    The chairs came out perfect! I thought maybe this cleaning would last us until we could afford to buy new ones, but now there is no need. They look great and are so clean. I couldn't be more happy with all of Jack's uphostery skills.
    I have had other items cleaned by other uphostery cleaners and have never been as satisfied as I was with Jack.
    - maria c.
  • C
    M & M Cleaning Service
    The first and only cleaning job was just OK. As stated above, Marta was very good, her assistant was sloppy and needed more supervision. I spoke to Marta about the assistant's lack of knowledge about cleaning, and Mart said she would bring a better one to our house for the next scheduled cleaning.
    We confirmed on the phone the next date for a cleaning and waited at home all day for Marta to show up (or call at least). We tried to call her that day and her phone number would not take messages. We never heard from her, nor did we ever see her again. I fear that something serious may have happened to her, hope that she is OK and wish she had called us.
    I am still searching for a once a month cleaning of specific jobs in our house (not a general cleaning of everything) that I can not do any longer.
    - ABIGAIL G.
  • F
    Employees damaged my SUV which cost $700.+ to have repaired. I paid $125 for a detail, left the vehicle for two hours, went shopping and returned to discover damage. After days of futile discussions w/manager I have turned over to my insurance co to handle. BTW wax was not completely removed and black soot remained on the alloy wheels.Terrible experience all around, buyer BEWARE.
    - Cheryl S.
  • A
    Jessica's Cleaning Services
    I had paid for 4 hours (2hs x 2 workers) but they actually stayed an extra half hour for a total of five. They accomplished more than I expected in the time allotted. They both worked very hard the whole 2 1/2 hours and did a great job! They were also very pleasant.
    - Paul S.
  • A
    Crystal Dove Cleaning
    I have never given anyone all A's but Crystal Dove deserves the highest rating.  From my experience they are by far the best in the county.  The two individuals were very pleasant and we enjoyed having them in our home.  They were truly knowledgable and applied themselves to a tough job and kept a great attitude.  They seemed to want to work and earn more money by the additional hours that I requested.    It is kind of hard to believe, but it appears that most people who offer housecleaning services really don't know how to clean and are only interested in doing the most minimal amount of cleaning in the shortest period of time.  Not Crystal Dove.  The two workers each put in a little more than three hours of work and did an excellent job.
    I highly recommend Crystal Dove Cleaning Services!
    - James V.
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Cleaners in Atascadero

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