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Home Comfort USA Air Conditioning and Heating is a 3rd generation family owned heating and air conditioning company located in Southern California. We’re on a mission to change people’s lives. We do that by working within our community to create a positive change and by exceeding expectations, going above and beyond to make sure that our customers are satisfied. When we answer the phone, we ask, “How can we make you smile?” And that’s just what we plan to do. Our HVAC technicians, installers and comfort advisors have been professionally trained in: AC repair, replacement, installation, furnace repair, and heater replacement as well. Call us today! 714-459-5193...
Excellent. The onsite customer service and workmanship was Excellent. Over 2 days I worked with Rosie, Adrian, James, Mario, Vladimir and Ron. All were professional, efficient , explained their jobs well, and answered all my questions. Pricing was good. I highly recommend Home Comfort.
DESCRIPTION OF WORK HVAC/Heating tune up and replace attic insulation
CATEGORY heating & air conditioning/hvac,insulation
COST $4,000
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 12/21/2020
B
RATED
11/26/2020
I really liked their professionalism and knowledge of their Representative.
DESCRIPTION OF WORK General cleaning of our Cooling and heating unit
CATEGORY heating & air conditioning/hvac
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 11/05/2020
A
RATED
10/28/2020
The service was very good. the technicians were very good and professional.
DESCRIPTION OF WORK Maintenance Service on our Air conditioning
CATEGORY heating & air conditioning/hvac
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 10/01/2018
A
RATED
09/05/2020
Very prompt, professional, and fast. Diagnosed quickly, fixed quickly, and didn't leave a mess behind for me. Super friendly technician, noticed things and struck conversation just to show a personal, polite side. Would definitely recommend.
DESCRIPTION OF WORK AC wasn't working.
CATEGORY heating & air conditioning/hvac
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 08/26/2020
F
RATED
08/04/2020
Terrible. They do not work with property management companies or property managers. I explained that I have a written authorization from the owner of the property and a power of attorney because the owners are unavailable and overseas. They still refused to provide services.
DESCRIPTION OF WORK Air conditioner repair
CATEGORY air duct cleaning
WORK COMPLETED ON 08/04/2020
SERVICE PROVIDER RESPONSE
Good afternoon. I really apologize that we were not able to help you. Due to some challenges we have had in the past we just require that a homeowner is available when we come to service. Most homeowners appreciate this since it does protect them. Please give me a call if there’[Member Information Removed] anyway we are able to help you 714-632-8789
F
RATED
02/20/2020
I requested a bid from them (since they put in our system in in the first place), but they did not respond for two weeks. The system was cleaned by then. They called, but I told them to forget it and I would never request them again because of their lack of a timely response.
DESCRIPTION OF WORK System cleaning
CATEGORY heating & air conditioning/hvac
WORK COMPLETED ON 02/10/2020
A
RATED
04/23/2019
Brent W. (field tech) was very friendly, well trained, and honest. He talked about what he was doing, showed me the test results as he was doing the various check-out procedures, and went through all the inspection findings. NO high-pressure sales pitch for the maintenance contract. Great guy and great company!! We have used another well-known service provider ("good deeds for free"), but Home Com...
DESCRIPTION OF WORK periodic tune-up and maintenance check
CATEGORY heating & air conditioning/hvac
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 04/22/2019
A
RATED
03/13/2019
Signed up online and was immediately contacted. The office called ahead to let me know when the service technician would be arriving. Mario showed up within the time window and immediately got to work. He spent time explaining to me what he was doing and what he was checking. He walked me through the safety concerns of the unit and showed me photos and video of the issues. He provided exceptional ...
DESCRIPTION OF WORK Called to have heather tuneup and safety check performed. Signed up online and was immediately contacted.
CATEGORY heating & air conditioning/hvac
HIRE AGAIN? Yes
A
RATED
12/19/2018
From start to finish, all the representatives of this company were polite, friendly and professional. Their salesman, Jay Godina, was super nice and my husband and I would consider him a friend forever. It was a pleasure to have him every step of the project. He assured us we could call him any time. The men that did the tear out and installation, Salvadore and Rafael, were exemplary employees. Th...
DESCRIPTION OF WORK We needed a new air conditioner and heater as well as new duct work in the attic.
CATEGORY heating & air conditioning/hvac
COST $20,000
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 12/19/2018
B
RATED
12/04/2018
The access panel on the unit was slightly bent as was the unit. Instead of repairing the installers taped it up with duct tape. The panel fell off and I had to call for another service man to come out and correct the problem. The second technician did a much better job.