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Find Top-Rated Altadena Carpet Cleaners

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Carpet Cleaning reviews in Altadena

  • A
    Luis was fantastic! He explained to me the order in which they worked, informed me of the chemicals (acetic acid) that he was using and how long it would take. (this IS my only bathroom). The process was quick and the walls and grout surrounding the bath tub were marvelously cleaned. The replacement of some of the grout was beyond the special, but I knew ahead of time how much extra it would cost. It was well worth the cost.
    - Joy W.
  • A
    PR did a professional job and finished on time. There was a slight issue with the door not closing properly and they sent someone out to address the issue even after the job was completed. Would recomment and use again.
    - Meer S.
  • D
    They were nice enough, but the carpets looked no better than when I just vacuumed. I pointed out spots where there were stains and was told that those stains "could not come out" with a detailed explanation. They did their thing very quickly (quicker than I pass the vacuum over the carpet). The carpet was wet for several hours after.

    Later, I saw all the stains were still there, and the overall appearance had not improved at all. I used "Carpet Science" stain remover, a clean cloth to blot, and a ton of elbow grease and achieved complete stain removal.

    I consider this purchase to be a complete waste of money.
    - gary m.
  • A
    They arrived 15 minutes early and initially assessed the cost and told me the price before they started work.  If you are a senior do ask for the discount.  They went right to work, starting at one end of the house and working through it.  They were careful of the walls, etc. that were painted last summer.  They also cleaned 2 smaller rugs at no charge.  They were very pleasant to have around and worked hard when they were here.  They hung the smaller carpets over our back railing to dry.  It was a cool and cloudy day. They also moved the larger furniture back with protective pieces of either plastic or foam under the legs.  We are very satisfied with their work.
    - Donald H.
  • A
    An Absolute joy to have in my home! They were on time and
    did a Fantastic on my carpets! They did three rooms upstairs, then did an
    amazing job on the carpet on the stairway! It was very dirty, now that it's
    clean, I can truly see Heaven's Best are true artist at their craft!
    - JimMatt P.
  • A
    Scheduling was a breeze. Courteous. Responsive. Came to the house on time as promised and worked hard at getting out some stains in the back house. Then did the sofa in the front house - put the cushions out to dry. Great service and will use them again (I used them in the past for a queen anne style chair and the living room sofa.
    - Patricia H.
  • A

    After my purchase, I was contacted within hours to schedule a time to have my carpets cleaned.  The crew called in advance, arrived on time, were professional, polite, and as with my prior experience of this company, did an excellent job.  I had purchased a special for cleaning carpets and stairs.  I asked their advice on how to have three large area rugs and two chairs cleaned without damaging the wood floors underneath.  They recommended VCC clean the chairs outdoors and take the rugs to their main facility for cleaning and delivery back home.  We negotiated what I think is a fair price for the additional work of moving furniture twice and delivery costs.

    They carried the upholstered chairs to the driveway and cleaned them there, then carried them back inside.  The chair cushions look new again. They moved my furniture in three rooms, rolled up two 8x11 rugs and one 5x7 rug, loaded them in and put them in their truck to be cleaned at their facility.  Then they put that furniture back in place.  They cleaned the stairs and finished all this quickly. The following week, they returned with the rugs.  They again moved the furniture, rolled out the rugs, and put everything back in place.  I have dogs that hike on mountain trails regularly and bring in trail dust, so my carpets get dusty, even with regular vacuuming. Everything is clean again.  Thanks, guys.  

    - Barbara A.
  • A
    Mark was extremely helpful on the phone and gave us two courtesy calls.  Kenny, the guy who arrived to do the cleaning was exceptional.  He was very attentive to my needs and performed beyond my expectations in 95 degrees while our AC unit was being worked on.  Much credit is due to this man!  Highly recommend the company.  Thanks for such great service:)
    - Amy C.
  • A
    They did a fantastic job. This was the second time they cleaned for us.  I had been so pleased the first time that I had them back the next time I needed my carpets cleaned. They also gave me some cost saving ideas that I have implemented and found very helpful.
    - Barbara A.
  • A
    Albert and his crew arrived on time and were finished in about an hour.  I was surprised by their efficiency.  The team was courteous and did fine work.  I intend to call Quality on a regular basis for this service.
    - margaret j.
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Carpet Cleaners in Altadena

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