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Water Heater Repair And Installation reviews in Alta Loma

Real People ~ Real Reviews ~ Real Results

    - JACK K.
  • I didn't like it that the person who is their head guy never came back at the end to see how I liked it.  We also had a line for the hot water heater put in and when they put the line in, they drilled a hole through the side of the siding on my mobile home and I wanted it out the back.  He didn't write up the instructions, and since he didn't tell them exactly where it should be, they just drilled it through the side where everybody can see it.  It looks ugly.
    - Sarah H.
  • Awesome! Ken and staff were great. Price was slightly better than the competition, but the honesty and quality of work were a lot more than I expected. They arrived when expected and communication was great. They did exactly what I asked them to do and even gave me a great referral for a drywall guy.
    - Evan S.
  • Really well, we liked him. The guy that came out did fine, he didn't finish a wall where he punched a hole in, he says were gonna have a dry wall. He didn't come out and do that but that was kind of a last minute thing we added for him to go ahead and repair a small heater but other than that, were really pleased with it. We were not up there and its a rental house and they were pleased. He was able to finish before the holidays, before Christmas. I was really pleased with him. They plumbed the gas line into the kitchen under the house. We were very pleased with him, he was in and out and we were able to work with him on time schedule that would fit both of them. I don't know what else to say other than we were pleased with him and happy with what was done. I just really liked them because he was courageous, helpful on the phone, knew hi stuff, was able to the desire to get this done before the holidays. He was able to work with our renters without being there and he was efficient. His communication with us telling us before hand, during and after was very good, very helpful and he explained things well.
    - Sharee W.
  • Allison Plumbing did a fantastic job with the re-piping of our home. They are so knowledgeable and professional. This was the second time we had used Allison Plumbing. The first was for our water heater and various valve replacements. Both services were performed in an extremely timely fashion with no problems / "surprises" with the completed work. They even redid some other plumbing work we had done to bring it up to their standards - perfection! We will never worry about their plumbing work behind our walls. We will be calling Allison Plumbing for any and all future plumbing needs and we have been singing their praises ever since they finished the job! Thank you, Allison Plumbing, for a job well done.
    - Deborah A.
  • After getting a outrageous  quote from Mike Diamond for a drain to be cleared, we sent the not so smell good plumber packing and called Doc.Joe's. Sean and Bryant were on time, cleared our drain and then jetted the line to remove all the build up.
    Doc Joe's cares so much about their customers, they take there time to explain the problem in detail and gave me choices. I felt no pressure. In fact before they started they provided me a detailed description on a iPad with the cost up front and a 1 Year Warranty. Very impressed with how clean they were, professional and courteous. 
    I also asked them to give me a estimate on a water heater. While Sean was preparing the estimate his coworker performed a service on my water heater for free! I will definitely be using Doc Joe's Plumbing again!
    Oh and one other thing, before they left, my invoice and estimate was emailed right away and I paid my bill on line. Very nice feature.
    Thank You Doc Joe's! See you in November for the installation of my new tank less water heater.
    - Darla C.
  • For several years, we've had water leaking from an exterior garage wall adjacent to our outside air conditioner compressor and connected on the interior to a washing machine and dryer. We suspected that the source of the water was drainage from our showers and sinks, but the problem was sporadic and sometimes had no set pattern. We dragged our heels in having the leak diagnosed and fixed, partially because contractors and plumbers whom we've asked to diagnose the problem in the past have given us such contradictory information. One plumber, for example, explained that he'd have to jackhammer our foundation to locate the source of the water, convinced that it was was rising from below, and that our service line (located on the other side of the property) was somehow involved. He estimated that the work would cost us several thousand dollars.
    We selected Penny Plumbing because of their excellent rating and comparatively close location. We phoned on a Sunday afternoon, roughly explained the symptoms of our problem, and scheduled an appointment for the following day. We were quite pleased that the window for our appointment was a mere two hours, which made arranging our schedule to meet with the technician a simple task. Our technician, Josh, arrived on time and eager to work. He took a methodical approach to diagnosing the source of our leak, asking us to run cold and then hot water inside the house, flush the toilets, and then to run the washer. In doing so, he was able to determine that our water heater had a faulty time and pressure relief valve, and thus was constantly dripping water out of a drain line connected to the wall in question. He also found that the leak in the wall itself was caused by multiple stress cracks in a t-joint in the sanitation line running from our washer, and that the p-trap below it ought to be replaced. He suggested that the work should be done from inside the garage through the drywall, to eliminate unnecessary work on the stucco exterior.
    We scheduled an appointment for the following week so that Josh could complete the work in the morning and the drywall could be patched in the afternoon, thus saving us from having to make two appointments. We received an estimate for the work with a minimum and maximum figure. The final total charged to us was an average of those two figures, which was excellent news for us.
    The work was done as scheduled, cleanly and efficiently. Josh phoned us the following day to make sure that we'd had no additional leaks and that we were pleased with the work.
    We are very happy with the efficiency and quality of their service, and we'll be using Penny Plumbing again.
    - Sarah H.
  • All went according to plan, Les was very detailed in his repairs and his work really made a huge difference in our mold problem. He is very professional and detailed in his explanation of the needed repairs. Would highly recommend and will be using Les and his crew very soon.
    - J.R. Y.
  • Was contacted promptly to schedule an appointment, and technician arrived on time andy was professional and courteous.  Work on furnace was completed, and technician noted a slight odor of gas near my meter.  Recommended I contact Gas company immediately.   Fortunately I did, and discovered that the gas line for my pool heater was leaking and in need of repair.   During their review, the Gas company also discovered that my water heater was not venting properly, and was in need of repair.   So I contacted Penny Plumbing that same day, and they were able to accommodate my request within the hour. They were able install a new vent for my water heater.  Since they had already been out for the earlier service call on the furnace, they were kind enough to combine the requests, and save me the additional cost for a second service call.   
    Will definitely recommend, and will likely use again to repair the faulty gas line.
    - John M.
  • I used to work with contractors in Ohio and my experience was that they would usually take the money and run.  I decided to try out one of the contractors from Angie's List, but I thought that I would never pay a contractor again before the job was done. 

    I found this provider, Jeff, the owner, on the list and saw that he had great reviews and got the vibe that he would do a good job.  I was not sure if he would do the service before I would pay, which is not normally how contractor will work.  This provider said that that was fine.  I told him what was going on with our water heater and that we really needed to get the job done.  He gave me a quote over the phone, which showed that he was knowledgeable and confirmed that he knew what he was doing.

    We set a time and date for him to come out.  He arrived with one other person, Steve, and they were both very professional, personable, and really just pretty cool guys.  When he showed up he walked me through the process of what he was going to do.  He said that it would only take 4 hours to installed the new water heater, and I thought it would take a couple of days.  It ended up only taking 2 hours which was wonderful!  They installed everything efficiently and effectively.  They tested everything to make sure that it was all working properly.  They hauled away everything left over from the service, such as the old water heater, and cleaned up after the job.  I paid with cash, just as we had agreed upon and he emailed me an invoice. 

    Everything is working fine.  I would recommend Holder Plumbing for an type of water heater installation and I look forward to utilizing their services in the future!

    - Lucas A.
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Water Heater Installers in Alta Loma

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