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Find Top-Rated Alta Loma Sewer Cleaning Companies

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Sewer Cleaning reviews in Alta Loma

Real People ~ Real Reviews ~ Real Results

  • Tom from Rooter Alert did not honor his word. Per Rooter Alert's Angie's List page and their written estimate, they match or beat the prices of their competitors. After initially saying he would do so, Tom refused to match the price of a highly rated Angie's List competitor. A section of my main sewer line had been damaged by tree roots and needed to be relined. I contacted three "A" rated Angie's List providers and requested estimates. The lowest estimate was from [Company name removed] ($2,800). The Rooter Alert estimate was $3,150. Per Rooter Alert's Angie's List page: "Already have a quote from another plumbing company? We will match or beat their price." The top of their written estimate reads, "Do you have another quote/estimate? We will match or beat any licensed competitors [sic] prices!" Since I had used Rooter Alert in the past and was very happy with their work, I spoke to the owner, Tom, and asked if he would match the Penny Plumbing price. He said he would if the estimate was from a licensed competitor for the same work. I provided all the information he requested ([Company named removed]'s license number, a copy of the estimate to reline 16 feet, their Angie's List rating, etc.) so he could see that it was a legitimate estimate from a comparably rated and licensed company performing the same work. After receiving all of the requested information, Tom refused to match the price. I hired [Company name removed]  to reline the sewer pipe. The gentleman who came over to look at the job and gather the information needed to prepare the estimate was punctual and very professional.
    - Royce N.
  • Very pleased. Called yesterday with complaint of dirt backing up into shower and toilets not flushing properly. Julie scheduled me for 8:00 the very next morning on Saturday. So grateful for appt so soon. Randy arrived right on time. I wasn't sure what service I would need, be it a main line clean out with an electric snake for $69.00 or the 199.00 or 275.00 Hydrojetting. Randy told me he would run the camera & let me know which one would be appropriate. He recommended the 199.00 Hydrojetting service. 
    While he was here I asked him if he could take care of two additional problems we have had. The water from our bathroom sink was draining out a clean out valve from the side of our house and the water from the washing machine would overflow from the stand up.pipe and back up into kitchen sink. He only charged me an additional $50 for each drain. Unfortunately he was not able to resolve the kitchen problem but plans to hydrojet it when he returns this week for the repipe. His inability to clear the drain at this visit certainly wasn't from lack of effort though. 
    Randy was very patient with me &  did not show any annoyance or frustration with my added requests. I'm sure my requests 
    threw a wrench in his schedule but he did not act like I inconvenienced him in any way.
     He also showed me the pipe with roots through it & recommended the trenches repipe fairly soon because of a crack in the pipe & extensive root invasion. I knew we have been in need of it as all our nearby neighbors have had this done in the past 5-10 years but I have been procrastinating due to cost. I have purchased the deal online and will talk to office on Monday to schedule a date for work to be done next week. Will return to site after work done to add my review of that work after it is completed.
    - Kim R.
  • We were very pleased with Penny Plumbing. They responded within 1 hour to the initial blockage of our sewer system and got us functioning again. They returned the next day and replaced the main line due to breaks in the pipe which allowed roots in which caused the problem. They gave us an estimate before starting work and this charge did not change. They were friendly, courteous, and professional. When the job was done, everything was cleaned up very well.
    - Wrayanna M.
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    - David A.
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    - Rexanne H.
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    - Michael B.
  • They showed up at the appointed time. Did the agreed work in a workmanship fashion. They cleaned up after themselves and left my home neat and tidy.
    - Patricia M.
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Sewer Cleaning Companies in Alta Loma

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