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Professional Work reviews in Alta Loma

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  • Ordered Window Decal Clear Vinyl H: 36" x W: 36" with Inside Glass which turned out to be defective. failed to refund or replace. 
    We ordered  Window Decal Clear Vinyl H: 36" x W: 36" with Inside Glass for $181.42. The window decal arrived without any instructions or a number to call or a receipt.In any event, we had the decal installed by a professional due to lack of instructions and paid $75 to install by a professional in this field.
    Right upon installation the decal showed blemishes which were obvious even before the decal was placed against the glass.
    The blemishes include blemishes, bad haze, clouding, scratches, wrinkles, and blur.
    We contacted and told them about the problem and offered to return it; they refused to have it returned and said to send them a picture. We explained to them exactly what the issues were.
    We followed their instructions, and now they are refusing to address the matter honorably, and instead saying they would
    want to us pay them another $145 to replace the defective decal.
    We pleaded with them but they are steadfastly refusing to honor their obligation and correcting this problem which is clearly a defective product problem.
    Awful product and awful customer service. We will never use them again. It seems they have other complaints as well see below:

    - AR E.
  • I found him on Angie’s List. He told me that he definitely knew what was wrong with my TV, and that he could repair it. He never got back and I kept calling him for two months but he still hasn’t repaired it. He finally shows up three months later and says to me that that was not what it was and it was something else and that he could still fix it. It was just a mess. I still haven’t got a refund from him. He was unreliable. He did not do the work that he said he could do, and he is not trustworthy. I had dealt with him before and I would never deal with this guy again and that is why I went on Angie’s List to look for someone else to do it. I did not tie the name together, but once he showed up, I knew it was him. I could have just left it alone but I gave him another chance and he did the same thing again.
    - TIFFANY F.
  • We had a 8ft deep hole in the crawl space. It was allowing water to seap into our basement. We were concerned about the home structurally.and the foundation. We were also unsure what had caused the hole. David Johnson went under the home and inspected the damage. He showed us that the house and foundation was structurally sound and he made several recommendations. He told us what he suspected was the problem and how we could confirm what was happening in the crawlspace. He also told us we could not be sure until we had seen the hole in several different seasons and conditions to insure what was happening underground. (we were worried about an underground river) He advised several strategies. All of these were actually just about photographing the hole and watching rain and drain patterns and figuring out some plumbing and drainage issues. He advised us to wait and watch and make sure we knew what was happening before we did anything. We had had another contractor who had quoted 8000 worth of work, but we knew that company had no idea what was causing the hole, so we especially appreciated David's input. It is now several years later and David's original diagnosis was correct. We corrected the problem with a bit of pipe and about 50 dollars worth if work.
    We also had David check our house to see what needed to be done to make it safer in earthquakes. .As we bought this house on auction, we had no idea that it was built to incredibly high standards and that all work to increase the safety during earthquakes was already completed. That earthquake retrofit cost $50 and was invaluable for piece of mind and was highly educational.
    David was knowledgeable, professional, helpful and honest. My husband is an engineer and he when he questioned another contractor, they had no ideas about how to figure out what was happening under our home., but David has lists of ways we could figure it out ourselves with confidence. He was also reluctant do other work in our basement until the causes where known. That was also advise we should have listened too, I would highly recommend David Johnson.
    - Robin O.
  • David Johnson who specializes in retrofitting foundations and earthquake prep immediately returned my phone calls, set an appt and showed up on time. He crawled under the house gave us lots of information about how our house was built, what a good job that had already been done regarding earthquake protection, checked all the foundations and evaluated the existing problem. He checked out the whole house looking for problem areas. He gave us some valuable advise including taking photos and comparing them in another year. He showed us why our house was safe and said the best action was no action. We were very impressed with his integrity; he was very knowledgable and professional. We will use him again and highly recommend him.
    - Robin O.
  • unknown
    - Garrett Z.
    - TINA H.
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Professional Services in Alta Loma

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