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Find Top-Rated Alta Loma Fireplace Contractors

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Fireplace Repair reviews in Alta Loma

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  • Very responsive, on time, professional, etc. All work done as agreed and for the price agreed to. My only small complaint is that the price quoted was based on a specific number of hours. The job took less time but the price was not adjusted. I did not complain at the time and am not asking for a refund because I was charged what was quoted and the work done was excellent.
    - TOM J.
  • The work they did was fine. I bought a $135.00 service on Angie's List. I gave the technician the coupon and he said that it was not the correct number and he couldn't take it. I would have to pay him. I gave him a check for $135.00 and said I would follow up with his office. The check has cleared and the other $135.00 has been charged on my credit card. I have talked to 3 different people at their office and each one has said that they would take care of it immediately. I have still not gotten a refund. The original service was performed on 12/19/16. I have called 4 different times since then and just left another message now 2/8/17.
    - Carol D.
  • The service was absolutely excellent from start to finish. Very courteous and professional on the phone and in person, showed up on time and did all the agreed upon work for the quoted price - a price that I thought was quite reasonable. I have already scheduled further work with this company in the future and would highly recommend it to anyone.
    - TOM J.
  • We wanted our air ducts cleaned for a home we purchased.  The ducts were very dirty.  I could reach my hand in and grab a bunch of dirt...yuck.  
    I got about 4 estimates and Jose from West Chimney was the least expensive and had some good reviews so decided to go with Jose.
    Jose stayed in good communication with me during the bid process, scheduling and then actually coming out to do the work. He was on time, and very friendly.  
    Based on the number of ducts we had, Jose estimated he would be done by about noon.  Well the dirt had other plans.  Jose realized how much work was going to be involved and let us know he would not be done by the original estimated time.  Instead he finished at about 4pm!  I don't think he even had lunch.  He stuck with his estimate for the final cost and the ducts and fireplace looked amazing.  We gave him a little extra due to the difficulty of the job.  
    Although our ducts will never get as dirty as they were, we would definitely use Jose again for duct cleaning or fireplace work. 

    - Todd S.
  • I talked with Ron regarding refacing my fireplace with stone along with installing fireplace doors and a wooden mantle.  Ron got back to me relatively quick and was able to come over and look at the project in question and give me a quote.  I was very happy with the quality of work that was performed.  The measurements that we were working with were within a 1/16" due to the television being recessed into the stone.  Measurements were dead on and everything looks very professional.  I would recommend Ron to others for future work.
    - Justin S.
  • I took advantage of the chimney sweep special offered by California Chimney Sweep. I received an email and call verifying my order and scheduling of a date for the work to be completed.  The team from the company arrived as scheduled, cleaned the chimney, and conducted an inspection of the fireplace and chimney. The team was very professional and made sure they covered the living room floor before completing the work. They also located an issue with the chimney cap; I have scheduled them to repair the cap and install a gas log.
    I was extremely pleased with the work, and as can be seen above-had the confidence in the company to have them do some additional work.
    - Garrett Z.
  • Went very well.  Arrived early. Discovered chimney cap was cracked and broken, but spark arrester was OK. Had materials on hand to repair immediately as opposed to returning at a later date, which I appreciated very much.

    - Kerrie D.
  • The remodel went pretty smoothly, we had 8 people living in the whole house remodel, so any bumps we had were just coordinating movement and getting the areas done, not a bad thing, we just had to move around a lot so that each part could be done.  I am glad we were here during the remodel, but I don't think I would live in the house through one again..it can be stressful.  I like the fact that I could telephone, email, or text Paul and he would respond quickly. We were able to have constant communication with him, good or bad.  Paul was willing to work everything out and we are very satisfied with our remodel. Currently, we are finishing up our punch list, and we are having him bid on a patio remodel.

    The things we would do differently would have; all appliances on hand sooner than later this allows for better measurements on cabinets;  have all  fixtures ready and at the house, because if they have to be special ordered nothing will get delayed.  If you are using a local retailer make sure there is enough product in stock;  tile, granite, flooring picked out and ready to go.  We chose to buy our own appliances and fixtures, rather than having Paul do it, that way we got what we wanted and did not have to be on a budget where those items were concerned.  We spent another 20,000.00 on these items.  I have a 2300 sq ft house, three bedrooms two bathrooms.

    Any problems that came up on the job were resolved in a timely manor, communication is very important.  There were no problems that were major, just bumps that happen with any construction project.  We would definitely refer him to our friends and neighbors.
    - sherril p.
  • Carlos is very polite, honest, genuinely a good guy. Gave a very reasonable price, finished on time, if something was done and it was not to our liking, they immediately fixed it without question or excuses. Plan on using him again for future projects
    - John A.
  • The purchase was fine but I was disappointed that no chimney sweep service was offered since some advertising shows them as providing this service.
    - TOM J.
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Fireplace Contractors in Alta Loma

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