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General Health & Medicine reviews in Agoura

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  • The therapist and the PTAs that I work with are very good. They have a gym. It's what I am looking for. It's not one of these gyms with disco music blaring. It's not a gym to impress people, it's a gym where you go to work out. They are very helpful while I am there.
    - Nancy L.
  • The physical therapist that I worked with was excellent. His communication and bedside manner were excellent. He knew his stuff and he was very good. I am a nurse so he was probably one of the best physical therapists that I have ever worked with.
    - Nancy L.
  • .We find them to generally be very good.  I appreciate having all manner
    of care under one roof.  I can't imagine home some of the complex care
    received by wife could have been arranged in any thing but an HMO.
    There have been a few frustrating experiences, but they have been manageable.
    Kaiser keeps trying to improve by changing things.  They don't always help, but they learn and change again.  The switch to a totally digital record system has been very impressive.  The staff seems to have been trained well and accepts the new system.
    We will be staying with Kaiser.
    - Gil S.
  • I'd been putting off treating my ingrown toenails, and finally after an excellent recommendation, I called Dr. Payne.  I made an appt. within a few days of my first call, met with the Doctor, discussed my options, and decided to go ahead with the minor surgery.  I had been concerned that I would be left with too small a nail, but that  proved to be a non issue.

    He performed the surgery in his office, it was practically pain free, and you couldn't even tell that anything had been done to the nail.
    I am currently recouping from total knee replacement surgery, but when I'm finished, I intend to have my second toe done.
    - Kerri B.
  • I'm not done yet, as the condition isn't healed. The first few visits were great, but the last one wasn't so good. The last time I went to see him I felt like he hadn't looked at my chart. He didn't seem to remember what my issue was. I'm going back, but if the appointment isn't better this time I will be moving on to someone else.
    - Sally S.
  •  I returned to the office on April 6, complaining that it was still burning, but it turned out to be MY fault, since I misunderstood the follow up directions (I was not soaking twice a day).  As soon as I started doing that, the healing progressed, and it's now perfect.  You can't tell which nail had the surgery and I'm getting ready to go back for my other toe.  I DEFINITELY recommend Dr. Payne and his staff.
    - Kerri B.
  • Dr. Payne really took care of my ingrown toenail after putting up with it for almost a year. The relief was almost instant. The follow visits were on time and his staff was friendly and made sure that I wastaken care of. Hopefully I won't have to return to Dr. Payne in the future. However, if I need to do so I would use his services in a heartbeat.
    - Richard B.
  • His pre-op exam itself went OK, but he gave me a lab order for some blood work required by the hospital where the operation was to be performed, on which he failed to put the medical necessity. This resulted in Medicare's denying the claim, and the lab, Quest Diagnostics, has badgered me continuously to pay the amount denied. Despite my having asked him to discuss this with me in order to correct it, he has continuously refused to do so or to provide Quest with the information that Medicare required to accept the claim, and he even told my girlfriend that he refused to discuss it with me and he told Quest Diagnostics when they contacted his office that he refused to correct anything. Talk about arrogance.
    - MICHAEL C.
  • What I like about him first of all is his knowledge. I also like that he is accessible and has a lab right in the same building he is in where the lab tests can be done. I just think he shows a lot of concern and follows up well.
    - BRIAN M.
  • It was very good. He's not one that gives prescription that kind of takes a while with holistic approach which I like. He's very thorough and he's on top of it.
    - Daniel W.
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General Health & Medicine in Agoura

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