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A Touch Of Class Pet Salon

Business Overview

customer rated

4 customer reviews

14 years on Angie's List

Contact A Touch Of Class Pet Salon

Phone Number

(818) 706-2839

Address

30313 Canwood Street, Unit 25
Agoura, CA
91301

View larger map

About Us

Contact A Touch Of Class Pet Salon

Phone Number

(818) 706-2839

Address

30313 Canwood Street, Unit 25
Agoura, CA
91301

View larger map

Visit the Angie's List License Check page to find licensing requirements for professionals in your state.

Ratings and Reviews for A Touch Of Class Pet Salon

F

Review: Dog Grooming Service
6 years ago

I had my shihtzu groomed... they gave him a bath, trimmed nails, shaved most of dog and cut by face ears and tail.

They cut my dog behind the ears. Dog was bleeding and had scabs behind both ears after grooming for almost a month. Dog was in pain. They didn't even tell me they cut the dog. I had been taking the dog here for years before this happened. They often charged me more when I picked him up because they said he was matted. However, they wouldn't inform me of this ahead of time and dog was not badly matted, as other groomers had groomed him in same condition and didn't charge more. Also, they shaved him so it wasn't that I was asking them to comb/brush out knots which would have taken more time. Also, dog wouldn't have been matted if they'd have taken him when I asked for an appointment but I'd have to wait weeks until he could get in to see them. Yet I was the one who had to pay an extra $25. The money aside, the reason I wouldn't go back to them after the last time was the dog being hurt and them not having the decency to tell me about it. They just put a bow in hair and hoped I wouldn't notice. That's very dishonest and very disappointing for a groomer I'd been using for years. Also, after they cut him behind first ear, wouldn't they have realized this and not done same thing behind second ear. Dog was shaking and tramatized. Plus they took longer and longer to groom dog each time I brought him there. He'd be in a little cage for hours and hours, from early morning until late afternoon, the entire day. This groomer started out okay but I think they just got too busy and the quality of their work slipped. Overall, if there was a reason for cutting the dog to the point of him bleeding and having terrible scabs that took a month to heal, they should have let me know about it and explained what happened.
Services Performed
- Dog Grooming
A

Review: Dog Grooming Service
8 years ago

Grooms my Pom and Long Haired Akita

Alex & John do an outstanding job - they groomed my other Akita for over 12 years. I would highly recommend them to anyone. .
Services Performed
- Dog Grooming
A

Review: Dog Grooming Service
14 years ago

THEY KEPT TWO DOGS FOR THE DAY AND GOT TO KNOW THEM. THE MALE DOG WAS VERY AGGRESSIVE, BUT HE WORKED AND MADE FRIENDS WITH HIM THROUGHOUT THE DAY AND ENDED UP NOT NEEDED TO MUZZLE HIM FOR THE GROOMING PROCEDURE.

THEY DID NOT HAVE MY DOGS ON THEIR CALENDAR FOR THE DAY (A MISTAKE), BUT THEY RECTIFIED THE MISTAKE AND KEPT THE DOGS AND WORKED THEM IN. THEY DID A GOOD JOB OF MAKING FRIENDS WITH MY AGGRESSIVE (FRAIDY CAT) MALE DOG. I WORRY THAT HE MAY BITE AS HE GROWLS QUITE FIERCELY. HE WAS THE ONLY DOG MAKING NOISE IN THE WHOLE PLACE. ALL THE OTHER ANIMALS SEEMED HAPPY AND SECURE. THE OWNER ENDED UP MAKING FRIENDS WITH HIM AND THE DOGS TURNED OUT BEAUTIFULLY.
Services Performed
- Dog Grooming
A

Review: Dog Grooming Service
14 years ago

I USE THIS COMPANY FOR GROOMING MY DOG. I GO EVERY EIGHT WEEKS FOR A CUT AND WASH.

THEY ARE VERY LOVING AND CARING WITH THE DOGS. IN ADDITION THEY DO A GREAT JOB WITH THE CUT AND ARE RESPONSIVE WHEN I WOULD LIKE A DIFFERENT CUT THAN LAST TIME. THEY WALK THE DOG SO THEY CAN GO TO THE BATHROOM.
Services Performed
- Dog Grooming

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A Touch Of Class Pet Salon

Business Overview

Rating Not Available

About Us

Review: Dog Grooming Service

Review: Dog Grooming Service

Review: Dog Grooming Service

Review: Dog Grooming Service

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