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Ophthalmology reviews in Yuma

Real People ~ Real Reviews ~ Real Results

  • Good office, like most Dr's offices had to wait past time of appointment. Did a good exam and an excellent prescription. My last two eyeglass prescriptions were from different clinics in the area and my vision was not as clear nor the prescription as exact as with Dr. Aiello.
    - Robert H.
  • Dr. Beus in Yuma did the procedure to correct a and quot;macular wrinkleand quot; in February 2013. He did not communicate well. The procedure appeared to be successful. He prescribed a steroid and said to come back in a month. There was a problem with his calendar and mine and I scheduled the appointment a couple of weeks (more or less) later. When I came back I had a steroid induced precursor to glaucoma. Dr. Beus was most uncommunicative. I didn't know about the steroid interaction until much later, and I still don't know if the delay in making the appointment made any difference, but I suspect that it did and the problem would not have happened if someone had told me that taking steroids for too long could be a problem.
    I had asked for another doctor and got Dr. Barakat. They are still working on the problem, trying to balance the macular condition without inducing glaucoma. Dr. Barakat is a better communicator than Dr. Beus, but still not great. Have a list of questions, because he won't volunteer much.

    Dr. Owens in Mesa treated the glaucoma (eye pressure =40) problem and she appeared competent and experienced. She explained my condition, treatment, a professional manner.
    Turning to a minor matter - I live away from any city with long travel time, some on dirt roads, and it is much more convenient to receive correspondence by email. and quot;Micheleand quot; in the Mesa office told me that the federal law and quot;HIPAAand quot; did not allow this. I knew this was not true and told her of the provision of the act that not only allows electronic communication but encourages it when it is in the patient's interest. She was very curt and referred me to the and quot;compliance departmentand quot; of the head office; which never returned my calls. Again, the doctors may be competent, but office administration and training falls below average.
    - Thomas T.
  • The procedure went very well; I was able to see a lot better. He is very good. He has got quite a specialty thing going here in Yuma because there are lots of elderly people here. He is very good at removing cataracts and LASIK. He is quite well-known for that. He is busy. With regard to availability, once we go and we get scheduled according to our appointment; it was fine. I liked him. With regard to office environment, he needs a bigger office. His staff did fine.
    - Karen D E.
  • We were referred to Dr. Determan after seeing another eye Dr. and having issues with his treatment and communication with us regarding our daughter's vision. Dr. Determan was friendly, professional and above all else he valued our input as parents and was relaxed and great with our daughter. He examined her eye and He agreed there was no reason to rush to surgery, (which is the only treatment we've been offered thus far from her former Eye Dr.) he's not sure she should even have surgery, but wants me to keep doing the exercises her old Dr. Said not to do, that I've been doing anyway. Her vision is fine, he saw her fully open the eye too. We go back in 6 months and sometime in the next year he wants us to see a pediatric specialist just to check it. Overall we love Dr. Determan and plan to go back to him as our family Eye Dr.
    - Kim M.
  • Our daughter was diagnosed with Ptosis of the Right Upper Eyelid and this was her second appointment with Dr. Aiello. He barely examined her eye, and then immediately claimed we had to do surgery asap as it was getting worse. It took 5 minutes of prodding before he finally admitted to me that it didn't appear to be affecting her vision "But it will, I guaruntee it." He said. We left very upset and disappointed that he wouldn't consider any other treatment options. He also wouldn't communicate with our family Dr. regarding the condition or appointments. And upon leaving I discovered on the paperwork he diagnosed her with "Blurry Vision" which was not mentioned to us. We have since pulled her from his care.
    - Kim M.
  • I developed a blind spot in the center of my vision and went to Southwestern in Yuma in December 2012. Due to Christmas season I was given an appointment several weeks away. The spot seemed to be getting worse and I asked for an earlier appointment. No help there - a curt refusal. So I called their Phoenix office to try to get an appointment in Phoenix. The secretary there did arrange an earlier appointment in Yuma with Dr. DeBeus. Dr. DeBeus did macular surgery on my eye in February and all went well. As far as I know, he is a fine surgeon. Dr. Donaldson did cataract surgery on the same day. All went well. Dr. Donaldson explained the process and the risks. Dr. DeBeus explained little or nothing. I had to drag it out of him, even as to what was my macular problem.
    On a repeat visit, I was called out of the waiting room by my first name only and was examined by staff. After the questions and testing, it came to light that they were putting my information on someone else's record.
    Staff chews gum during testing. I know this is not a big deal, but if you chew gum, or otherwise don't look entirely professional, you need to do a better job to make up for it.
    Finally, after asking about an increase in eye pressure and not getting much of an explanation from Dr. DeBeus. I asked that I have another doctor. I also asked for my records. The secretary said the policy is to have them in 5 to 7 days. I said if they are on computer, can they not be had earlier; she said the policy is 5 to 7 days. I asked to see her supervisor. The supervisor repeated twice that the policy is 5 to 7 days, but to my surprise, she got them for me the same day. Performance was great. Public relations were lousy.
    I was prescribed Combigan eye drops. I had been taking Primidone from another doctor for a different condition. Primidone was listed on my records. My pharmacist told me that according to his sources, Primidone blocks the effect of the eye drops. So I quit taking the Primidone, as the eye condition was more important. I don't know who is right or if a serious mistake was made. However, no harm was done,
    All told, I think both doctors do a good job. Dr. Donaldson is much better at patient relations. If you get Dr. DeBeus, expect to get your information on line (which can be dangerous) and have a written list of questions ready for him.
    Three of the staff were not very good with the public, but all the others I dealt with were cheerful and helpful, although it does appear that the people out front are understaffed .
    - Thomas T.
  • I go to them all the time. I really liked them but because of the convenience I switched to another doctor. I have macular degeneration and they give me injections in my eyes. They are specialists in what I have and so they do a good job. They are just very competent. It was easy to get in and I had no problems at all. It was a distance so after I had an injection, I use to be in pain and it was a drive to get home and I was crabby by the time I got there. I had an emergency and they got me right in. The office is very nice.
    - ed d.
  • He has a practice out in the foothills where I live and it's much more convenient.  I have an appointment in October.  He's just a very good doctor.  His office people are very nice and clean.  They do what they are supposed to do.
    - ed d.
  • He is very good. He answers all your questions, talks to you and educates you in a level you can understand, always brings his dog with him to work and I like that. He seems to be right on with his diagnosis and I am impressed with that. He has got a very impressive history and he is young enough that he is still current. He works with a national guard. He is a trauma surgeon and knows how other diseases could affect the eyes. He is very well educated, friendly, talks to you in a way you can understand things. The only negative thing is that he is very popular and so he is very busy.
    - Janet H.
  • He has three offices here in town. He's very professional, handles the patients extremely well, he is friendly and he has two big dogs that follow him wherever he goes. These dogs are in the office and they will come up and say hello to all the patients. It shows the type of person he is, a dog lover. He is A rated as far as I am concerned on all of his procedures.
    - Bill C.
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Ophthalmologists in Yuma

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