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Find Top-Rated Williams Chimney And Fireplace Contractors

There are 4 top-rated chimney and fireplace contractors in your area.

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Chimney & Fireplace reviews in Williams

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  • When we made the appointment we were given a date and time that the work would be completed (Monday at 8:00AM) The Friday before the work was scheduled I called to confirm the appointment and was informed that they did not do installs on the day we were told. They gave us a different day and time. The night before the new date, we got a phone call saying the weather was kind of bad (just a few flurries) so they may not be able to make it, they would call first thing in the morning. I called them after 11:30 that day and was informed that they could not reach the installer.  After a few hours of phone tag we were informed that the installer had tried to take a shortcut, on dirt back roads in the snow, and got stuck. The owner was going to go pull him out and get back to me ASAP. I got no news until the next morning (Christmas Eve day) when I called him and he said it was after 9:00 PM  when they got unstuck so he decided not to call me. I asked him what time they would be out and was told I would have to reschedule because the truck was muddy and he wanted to clean it.
    At that point I asked for a refund of my deposit, I did recieve the refund but he did not try to make it right, just said OK and put it back on my card.
    The customer service was great until we gave a deposit, then it was as if we did not matter at all.
    Lousy business practices.
    - Ed C.
  • Service was good.  I was surprised they schedule on New Year's Eve day.  At the time of the service, I was told I needed a new fan. After some phone exchange, Wizard informed me the fan was no longer produced.  I went on-line and found one.  Wizard will install later this week.  Stellar service would have been, Wizard going on line to find the fan.  Perhaps I am asking too much.  I would and am using again.
    - Nicky T.
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    - Ed C.
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    - Sharon W.
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    - Ann S.
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    - Ann S.
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Chimney And Fireplace Contractors in Williams

Companies below are listed in alphabetical order.

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