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Water Heater Repair And Installation reviews in Vail

Real People ~ Real Reviews ~ Real Results

  • Eddie arrived on time, removed and replaced the water heater, and left our home cleaner than he found it. Did the exact work we asked for and before leaving, asked if he had done ALL that we needed completed before leaving.
    - Daniel C.
  • We have used 24/7 several times over the years and always found their work to be excellent. I contacted Chuck because it was taking the hot water about 5 minutes to get from the heater to the shower. We were wasting a lot water, which is not a good thing in the desert. Chuck suggested installing a circulation pump with a timer. It worked. Now we get hot water to the shower in about a minute. They arrived on time for work and completed the job in a professional manner at the price quoted. We will continue to use them in the future.
    - Buell R.
  • Went well. This is a rental property and my tenant was very happy. He actually called me and said, you need to make sure you use these folks in the future. My experience on the phone was quick and very professional. They coordinated with the tenant to get exact info and came prepared with parts to get finished prior to Thanksgiving. I will definitely use this company again if I have further issues.
    - Shannon L.
  • Our service person was very professional, and looked more like an banker than a plumber. He fixed the faucet as planned in record time, with no mess, and showed me where the house turn-off valve would also need to be replaced in the near future. He offered to evaluate our water heater, but it is new so i declined. He mentioned that they also install solar equipment so we will most likely use them again for that job. My overall impression was WOW.
    - jan a.
  • It went really well. I filed a claim and then they sent a contractor out within 24 hours. The contractor diagnosed the problem and they had someone out there with a really professional contractor. I was very pleased. What stood out about them is their professionalism.
    - Amanda H.
  • After finding a great deal on Angie's List for the repair of the outdoor water faucet, I was quickly contacted by Intelligent Design and an appointment scheduled within the next few days.  John arrived on the day and time agreed to and quickly repaired the faucet.  And he did a quick inspection and found our main water line turn off was broken.   John patiently explained why it was important to have this fixed.  The price was reasonable so another visit was scheduled to have it replaced as well as have my water heater inspected.  Within a week, the main line turn off valve was replaced and the water heater inspected. After inspection and showing me deteriorated parts and explaining what they were, he recommended a new one. I was not surprised as in the last year we have discovered that while our house was built in 2004, most of our appliances are 2001.  So, our $69 outdoor faucet became a new water heater, water filtration system and repaired main water line for $7000.  Did I do a lot of investigation into pricing no, but I did research the water filtration system and like what I read.  While I could have done without the expense of all of this, I am happy with the service from this company - polite, on time and respectful of the homeowner.  I would highly recommend them for all your plumbing needs. 


    - Regina T.
  • We have been with Landmark for about 4 months now and had to use them out first month in for our hot water heater. I called them around 9PM at night on a Sunday and by 10AM the next morning I was on the phone with the contractor. That evening at 6PM I had a new hot water heater installed. When I called Landmark it was covered and my only out of pocket was the labor and the new pipes that were required to be installed to come up to code. So far I am impressed with their customer service and how they follow up. I did a lot of research on other top brands but Landmark really does well.
    - Amanda H.
  • I drew the impression that the employee wanted to expedite my decision to replace our water heater by misleading me to believe that I wasn't going to be able to find a water heater that would fit into the cabinet area in our garage if I waited. It is true that manufacturers aren't making water heaters that small anymore, but the plumber I hired to install our new water heater told me that the opening we have will NOT pose a problem in the future. Trust is very important to me, and this employee did not earn my trust. I also learned later on a local radio station that this company is offering these services free, although I paid $39 for it through AL. With all of the sweet deals being offered for water heater replacement, I would think the employee would have offered me a competitive discount on a new install. His "out the door" offer was $1387. He must have thought I was a sucker!
    - David N.
  • My home warranty company contracted Roberts Plumbing to repair my water heater that had stopped working. They got the call at 10 am and we're at my home by 530 that evening. They even brought a new water heater out just in case the repair wasn't repairable because we live so far from town. The team was great! They didn't hassle and we're straight forward with me. Told me what they were doing every step of the way and what to expect. They cleaned as they went and answered any care or maintenance questions I had.They completed the install in an hour and I had hot water half an hour after that! I can't totally speak to price because my home warranty covered the water heater and labor but I had to pay for new pipes and valves. Not sure what the going rate is,but after watching the two man team I would say my out of pocket was nothing compared to the superior service.
    - Amanda H.
  • Excellent service, Called them around noon and by 3:30 pm they were at the house and had completed the install by 4:30!
    The offce and field staff were helpful and very professional. I would highly recommend  them to my friends and neighbors.
    - Richard H.
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Water Heater Installers in Vail

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