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Pet Care & Health reviews in Vail

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  • I started taking my animals to Dr. Krauss in May of 2014.  I found Dr. Krauss to be one of those doctors who push the clients to get extra services.  She ordered the most expensive pills for my dogs arthritis, without giving me a generic option, or giving me an option to get the pills elsewhere. My dog had a lot of pain,  so I paid $150.00 for the pills from her.  Upon looking for Rx through the internet, I found the exact pills for a fraction of the price, but she was reluctant to give me a prescription because the pills were for 100mg, instead of the 50mg dose for my dog, and she was worried about the dosing if I broke them in half. (It was generic rimadyl).
    I returned to her a few times, just for simple check ups, and blood panels for each of my dogs.  Each time she would "recommend" something else they sold. $55.00 for a 20lb bag of dog food,  $2.50 per can wet food...., or want to do more blood test, or whatever else she could think of.
     The final straw for me was when she "scolded" me for not using the food she wanted me to use, but instead purchased a different high quality food from an organics store.

    - Katherine A.
  • I've used Happy Tails consistently for three years. As an "out of town" home owner, Happy Tails has been invaluable for helping me retain the maintenance and quality of my home. I get detailed reports of all visits and honest/timely assessments of my property.  We recently visited the house after four years of being away and it was as if we had never left.
    - Jean G.
  • I feel so lucky to have found Adventure Dog Ranch. I have a puppy and needed a place for him for about 10 days. Normally I had friends that took care of him when I needed to travel, but I needed to find another alternative for this long trip. It didn't feel right to put him in a traditional kennel. After much research, I found Adventure Dog Ranch. My timing was very short so that I couldn't take him to the ranch prior to my trip. But after speaking with Thom on the phone, reviewing his website, seeing some of his many pictures that he takes daily, and many emails, I decided to take a chance. From the moment we stepped out of the car I knew this was a special place. Thom gently greeted my puppy, earned his trust, and then introduced him to the other dogs. I told Thom that my dog was full of puppy energy and wasn't sure how he would react to so many dogs at once. But Thom expertly introduced him to the other dogs and my dog quickly became part of the pack. I looked forward to going through the multitude of pictures that Thom posted daily. When I returned, my puppy jumped into my arms and seemed genuinely happy to be there AND to see me. I have two more trips coming up, and have already made reservations for my dog to stay with Thom. I am very lucky to have found this cage free boarding so close to my home and this place filled with love and care for my dog as well as all the others under Thom's care.
    - Ann B.
  • Both of them are so friendly, caring about the pet, and it was fun interacting with them. Their grooming van is also a very well-equipped and modifies Mercedes. Great experience overall!! Will schedule them again in the next few weeks as a matter of fact.
    - Michael M.
  • Dr. Lani Krauss and Dr. Engie Hanna are the vets I see there. They are very caring. Actually I think their prices are a little bit lower than another vet that I did use one time when we first moved here. Their prices are reasonable. They call and check on my dog and they also give classes. A couple of weeks ago she gave a class on first aid and CPR that she held at one of the schools in the auditorium. We didn't have to pay but she asked for a $10 donation from non patients to give to the SPCA. Even though I'm a patient I usually give that to the SPCA. Every person in there is very caring. Every time they've seen her something other than just routine well care they call and check on her. I have pet insurance and they bill them with no problems. My niece came here for a visit and she had her two golden retrievers to him. She knew there was something wrong with one of them when we got up one morning so I called them and they saw him right away. They did a bunch of tests but he actually passes away that day. There sent us to the emergency clinic because they are not a emergency hospital type of thing and they didn't charge her anything. They are just very caring and they also sent her a card but they didn't send her flowers. They did some pretty extensive blood testing on him. Their pricing is good and I think it is comparable to any of the other vets.
    - Gail C.
  • Roxies' went well right from the start. As soon as Rox woke up from anesthesia she was moving around and was quite comfortable. Dr. explained everything she did. The cost was very reasonable and the staff very kind and cooperative.
    My only issue with Dr. Edwards office is that it is poorly accessable for me, I'm in a wheelchair and can't make it up the ramp or up the step to get into the building proper. I have never seen the office, altho my roommate went in to check it out and said it was and quot;a vets'officeand quot;. (Not too helpful, huh?) Dr. is very accommodating in that she comes outside with staff and examines my kids in my van then takes them inside to more thoroughly check them out or do whatever they need- shots etc.. Dr Edwards and her staff are very caring. And Dr. Edwards has been a good diagnostician for my 4-leggeds.
    - Lori S.
  • My cocker spaniel, Sadie, spent a week at JimmyDog when and while I recovered from surgery. From the moment we arrived Sadie was in doggie heaven. She immediately made friends with the other dogs, found the doggie doors, toys, water, beds etc. Sadie is a princess that opened herself up to the other dogs and cats because of the atmosphere created by Kristen. The dogs have free run of the house and at least two different play yards. They sleep and play where they are comfortable. Kristen spends time with them, they LOVE her. I cannot not say enough about how wonderful Kristen is with all the animals and with me. She kept me informed and sent me lots of pictures and my princess. Sadie's favorite activity is rolling in the dirt, not a problem for Kristen. Kristen will bath them before they come home. A special service which is a big help to me as I can't drive yet is that Kristen will pick up and deliver the dog.
    Kristen also helped me find the right food for my little one. She suggested a very healthy food and I can see a difference already.
    What can I say? JIMMYDOG is the best.
    - Gail C.
  • Lani Krause is the best. Sarah and Chris are very much caring with the animals, get down on the floor with them. Unfortunately, had my niece visited me and her dog got out and they were willing to take him right away, got him to the right place and immediately when I called. They're wonderful. We've been going there for five years now.
    - Gail C.
  • I've been taking my dog there because they love her. She does an excellent job. The dogs are well-treated. She doesn't like to keep them too long because she doesn't think it's fair to put the dog in a cave for very long. I've been taking my dog there for year. I have another appointment next week but it should have been this week but she was going on a vacation.
    - Gail C.
  • Oustanding services.  They come to your house (at exactly when scheduled) with a very nice Mercedes grooming van.  Very professional job and I even learned a lot from them. Will definitely use their services again.  Awesome job!!!
    - Michael M.
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Pet Care Providers in Vail

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