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Air Duct Cleaning reviews in Vail

  • F
    Desert Duct Detailing
    I recently had a baby and wanted to have our air ducts cleaned out for healthier air quality. After reading reviews I thought Desert Duct Detailing sounded the best. Boy was I wrong. I am extememly dissappointed and frankly a little outraged at this company. I'm not really sure how they even have a 5 star review based on my experience today. I spoke to Travis 2 different times, he was very friendly and seemed very professional. I scheduled a time and date with Travis, took the day off from work, cleaned my house and had my husband move furniture out from the walls to make room for them (we have floor vents), woke up early with my 3 month old baby to get him fed and ready before they arrived. THEY NEVER SHOWED UP. I called 4 times in a 4 hour span to try and see what was going on. The voicemail was full so I tried to text the number. Still, no one has shown up, I have not received a call or message and basically went through a ton of trouble for absolutely nothing. It is utterly pathetic you would treat a customer this way and have no respect for their time or effort as a paying customer for your services. Not even a call to let me know the situation or to reschedule. Literally NOTHING. You should be ashamed of yourselves for the way you handle business. This is bad business and I would not reccommend at all. I work with a lot of home owners, realtors, contractors and businesses and I will certainly be passing along the information that you are not a dependable company and do not respect your customers time.
    - Sydney H.
  • A
    Total Comfort Heating & Cooling LLC
    Less than 5 minutes after I purchased my $29.00 service call Curtis called to set an appointment. He said that someone could come out that evening even though it was a Sunday. Chris came promptly and was professional, curious and knowledgeable. Several items were in need of service which he fixed. Very glad we called because a previous company had duct taped something that had come loose and could have caused a fire. Yikes! He explained what the problems and repairs were and now our system is working. He also told us that there would be a 1 year warranty.
    - Judith P.
  • A
    Carson's Power Vac
    They did a great job. I had no complaints with them at all. They were very fairly priced. They explained everything they did. They took care of everything very neatly and left no mess. I would definitely recommend them.
    - Ivelisse D.
  • F
    Breathe Clean Environmental Services, LLC
    My wife met Merle Ohmart (owner of Breathe Clean) at our house and waited while the ducts were cleaned (9/11/2012). After cleaning, Mr. Ohmart asked if we'd like the ducts sealed. My wife agreed, and Mr. Ohmart supposedly sealed the ducts with some kind of chemical (an extra $100 charge).  My wife paid a total of $250 with a check and all seemed OK.
    Friday (9/14/2012), when I was available to go by the house and inspect how well the ducts were cleaned, I found the ducts (overhead in the ceiling) still dirty with piles of loose debris located in the corners of the duct work.  There was no visual indication that the ducts were sealed with anything and no pleasant clean odor one would expect from a sealing/sanitizing solution. In addition, the return air ducts, located in the floor, had only some light cleaning done around both openings but looking further inside they were not clean. Looking down inside the return ducts it was obvious to see that they had not been cleaned at all and were still disgusting; full of lint, dirt, chunks of who-knows-what, and dead bugs.
    I contacted called Mr. Ohmart right away (Friday afternoon) and got voice mail. I called again after the weekend on Monday morning and left another message. Still no response. My wife called from her cell and Mr. Ohmart answered. My wife told him the problems we found and to call me right away. He did not. I called him back and left another message. He then called me back right away and had some excuse why he hadn't gotten back. We agreed to meet at the house the coming Saturday (his day off according to him even though his ad says he's open 24/7).  I waited at the house Saturday and he never showed up, never even called. After waiting 1 hour I called and left him a message stating my plans to file a complaint. I also text him. Eventually I got a text stating he believed we were to meet on the following Saturday, 1 week later. I gave him a chance to come by that day while I was still there and make things right. He never bothered.  I text him a picture of the inside of the return air duct. He responded with a text saying 'I obviously forgot the return air duct'.  As of 10/5/2012 I have had no other responses from him and am proceeding with filing a Better Business Bureau complaint.
    - ken k.
  • A
    Rite Way Heating Cooling & Plumbing
    The service in 2009 went well when they fixed the errors from the previous work done in 2008. We had a condensate pump installed and the work for them coming back cost us $150.00 which was for parts only. I am rating Carls Service for 2009 and not the subcontractor we had in 2008.
    - Thomas M.
  • A
    Carson's Power Vac
    Very well, great people. Very pleased with the work.
    - Erin C.
  • A
    Strongbuilt Plumbing & Air
    Great job well done
    - ed z.
  • A
    Superior Air LLC
    Timeless technician -" Phil was a great tech, very polite and very knowledgeable with his job". I would refer Superior Air to family and friends with all the Hvac services.
    - Jose R.
  • A
    Very impressed as usual. Showed up on time, work well done, good price, all in all excellent.
    - Lisa W.
  • A
    Intelligent Design Cooling Heating & Plumbing
    Two gentlemen arrived and performed their task quickly, professionally. Yes, I would hire this company again.
    - Carol H.
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Air Duct Cleaners in Vail

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