Complete Flooring

A 127 Reviews

Founded 1988 • Angie's List since June 2011

Angie's List certified badge

Licensing

Licensed
  • Trade License Number
  • 276738
  • Trade License Locale
  • Arizona
  • Trade License Authority
  • State of Arizona
  • Trade License Expiration
  • 20160131
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
9:00 AM - 3:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 4:00 PM

Company Contact

3821 W Costco Dr 105

Tucson, AZ 85741

Description

Attention Shoppers! Licensed and bonded one stop shop for flooring, countertops, backsplashes and showers. 6 months no interest financing! Top quality materials and experienced professional installation! Let our designers share with you the features and benefits of your options. We are a Tucson family business....

Verified Reviews

127 Total Reviews
Reviews by Rating
A Rated
116
B Rated
7
C Rated
1
D Rated
2
F Rated
1
Read reviews by category
flooring (120)carpet installation (73)tile installation (32)hardwood flooring (24)floor cleaning (5)home remodeling (2)countertop installation (1)
Showing 1-10 of 127 reviews
F

RATED

10/17/2020

This company appears to not want our business. We have called, emailed this business with limited success. Mark, is unprofessional and petty. He purposely mispronounces our name and had our email placed in their system incorrectly. We were hoping to do business with this company, but they are not able to return phone calls, respond to emails, or provide quotes as promised. If they can fix this sit...

DESCRIPTION OF WORK
09/28-Called and made arrangements for an estimate with Dennis 10/01-Dennis arrives and measures promises an estimate within 24 hours. 10/06-Call and again to get an update, promised estimate will be conducted soon 10/07-Mark their employee misspells my name with a Z (he was upset and petty) No updated estimate 10/09-My wife speaks with Roy (owner) we finally get part of our estimate. 10/12-Call again for second part of the estimate promised within 24 hours 10/16-Called again and still no estimate. Victoria and Mark mispronoune our name again!

CATEGORY ceramic tile,flooring

COST $2,500

WORK COMPLETED ON 10/16/2020

A

RATED

07/11/2020

They responded with in a few hours, and did a great job. My problem was I needed it done that day, and they accommodated me. I had hired {company information redacted} in Green Valley, but he not only didn't show up at 8 am the agreed time I called several times. He would not even return repeated calls. Once you suggested Complete Flooring I called and they responded. Price was a little high, but ...

DESCRIPTION OF WORK
Restreach bed room carpet

CATEGORY carpet installation,flooring

COST $230

HIRE AGAIN? Yes

WORK COMPLETED ON 07/10/2020

D

RATED

05/07/2020

Paid $5946 down payment on January 13th...still waiting for them to finish so we can move into the upstairs of our house. Service not at all as promised. Main installer was great but 2 apprentices left us with incredibly shoddy substandard job. Chip in new flooring, splintered baseboards. No one showed up to fix it at first scheduled appointment. Then the Owner declared workmanship as "industry st...

DESCRIPTION OF WORK
Old carpet removed. New flooring placed and stairs carpeted. Baseboards replaced.

CATEGORY carpet installation,flooring

COST $11,532.43

SERVICES PERFORMED? Yes

WORK COMPLETED ON 02/10/2020

Images

Photo for Complete Flooring - 3821 W Costco Dr, Tucson, AZ - 38548412

+4 More

A

RATED

08/10/2018

I bought 3 new carpets from complete flooring. I have three dogs, and their potty training is not perfect. The salesperson recommended dream weaver carpet that comes with a pet stain warranty. The carpets are soft and beautiful and the installers were prompt, neat and did an excellent job. Unfortunately, after a few years my dogs did stain one of the carpets. Patty contacted the carpet company sev...

DESCRIPTION OF WORK
New carpet

CATEGORY carpet installation,flooring

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/10/2018

A

RATED

01/31/2018

Over several years, this company has replaced nearly all our original flooring (sheet vinyl and Pergo original laminate) with Karndean luxury vinyl products. We are extremely pleased with the end result, both the product (which is fantastic) and the installation. The flooring looks great, is very easy to clean and if you have pets, you can't beat this product. We had one glitch (my fault for not s...

DESCRIPTION OF WORK
Replace Pergo original laminate and sheet vinyl

CATEGORY flooring

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

Images

Photo for Complete Flooring - 3821 W Costco Dr, Tucson, AZ - 36796890

+2 More

A

RATED

12/29/2017

From the beginning to the end the work was done very professionally and, most importantly, with no surprises. All the staff was knowledgeable and explined the process perfectly well. Prices are not cheap but you get what you pay for. Installation is messy, but both installers made all the efforts to minimize the dust and inconveniences. This work was done in 4 days and my new floors are exactly wh...

DESCRIPTION OF WORK
I had Complete Flooring replace some of my old carpets with Karndean Looselay Luxury Vinyl. The work involved removing and disposing of old carpets, cleaning/grinding concrete floor, installing a transition mosaic piece between exising tiles and the the new floors, and installing vinyl floors in three rooms.

CATEGORY flooring

COST $3,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/08/2017

Images

Photo for Complete Flooring - 3821 W Costco Dr, Tucson, AZ - 36709934
A

RATED

11/16/2017

The installation crew was everything you’d want — on-time, professional, courteous, respectful of you and your home. The customer service in the store with Jocelyn was superb. Billy was great at my in-home consult, and Patty was amazing throughout the process. I will never go anywhere else.

DESCRIPTION OF WORK
Complete Flooring installed over 1600 square feet of Karndeen flooring and a beautiful lantern shape backsplash in my home recently. The products are great quality and look amazing.

CATEGORY flooring

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/16/2017

Images

Photo for Complete Flooring - 3821 W Costco Dr, Tucson, AZ - 36579192

+1 More

A

RATED

08/30/2017

The carpet is beautiful and the installation was well done. Everyone involved was friendly and professional.

DESCRIPTION OF WORK
They replaced the carpet in my bedroom.

CATEGORY carpet installation,flooring

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/30/2017

A

RATED

07/05/2017

The crew first confirmed the material upon arrival. They are polite, efficient, and make sure you are satisfied before leaving. I have another property scheduled for their wonderful work a month apart.

DESCRIPTION OF WORK
Carpeting replacement

CATEGORY flooring

COST $4,515.77

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/23/2017

A

RATED

07/03/2017

Very professional; will use when we are ready to proceed with this project. Pricing was fair, he provided an estimate in writing, and he followed up after the initial meeting.

DESCRIPTION OF WORK
Got a flooring estimate

CATEGORY flooring,hardwood floor repair

HIRE AGAIN? Yes

WORK COMPLETED ON 06/01/2017

Services Offered

Flooring - Carpet, Hardwood, Tile, Laminate, Engineered Hardwood, Vinyl, Stone, Marbel & Cork.

Services Not Offered

Referrals available

General Information
Free Estimates
Yes
Payment Options
MasterCard, Discover, Check, Visa, Financing Available
Senior Discount
No
Emergency Service
No
Warranties
Yes