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Pet Care & Health reviews in Surprise

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  • Paula and her staff are warm and caring. When we had an unexpected death, we had to leave our cats and fly to NJ. We never left them before. At short notice, they came over, met with us, and were very kind and understanding. It felt like they were family, they gave me a hug and reassured me at a very difficult time. They are knowledgeable and it is clear they love animals. While we were away, they sent us a daily video of the kitties. And when we needed to extend our time away, they were very accommodating. They even bought litter for us when we ran out. We left a key with them, and now anytime we go away, I just text Paula and she is there for us. We have left our cats with her twice and are going away again and leaving our cats in good hands. It's so nice to be able to get away and not to worry. Love Your Pets Too rates are very reasonable, and they are worth it! I can't say enough good things about them!
    - Colleen A.
  • I wish there were more than 5 stars, because Tom of K9Katlynn deserves as many as there could possibly be. I was amazed at his patience with my puppy and with me. He has her doing more than I could dream of for a 6-month old puppy and her 80 yr..old owner. Thank you Tom. You are the BEST.😘
    - Cheryl M.
  • Each time I used them (3) they did a great job. The service was very convenient as they come to your house but the cost prohibitive. They raised their rates so by the time I added the tip for the groomer I was up to $90+ for a dog who weighs 40#. Much too expensive for me. If you can afford it, I recommend them.
    - Karen P.
  • I love getting the daily updates by email and by my text message to let me know that my cat was doing well while I was out of town.  I was even assured that if the power went out or my AC died (it's old) that someone would take my cat home with them so she would be safe.  Will definitely use them again.
    - Andrea K.
  • It went excellent! I wasn't sure if the dogs wanted to come back home when we went to pick them up. He took them on walks twice a day, and they made sure that Maggie got the medicine she needed. Donna let Maggie love on her, and John took Sadie out running. I'm so happy that the dogs had so much fun. I plan on using them again in the future, and would highly recommend them.
    - Deena M.
  • My partner raised and trained them. They were bird dogs. German Short hairs. Raised and trained them. We had two left, not we have one left. They were recommended to us when we moved. They are excellent doctors. The only place in Flag Staff that is personable, to put a dog down. They all set on the floor with you.
    - Cheryl T.
  • Very well , both kittens were well. We have used this vet several times before for other animals. We have always found them professional, any medications prescribed were reasonable, however the doctors' charges and lab work cost more than I pay for myself
    - Dennis H.
  • They're better than anybody else around here. My wife is the one who chooses where they go. She was looking for veterinarians that seem to care, have a good follow up, and just tell you what's going on. She thought that these guys excel in each of those.
    - Dennis H.
  • I am so glad we did not let the Vet at Surprise Animal Hospital operate on our cat as I would not trust them with our pet. I would not recommend them to anyone. If they are so overbooked, then why are they advertising for new patients?
    - Bette B.
  • We brought our lab here, he was not eating and lab tests from my original vet said kidneys readings had spiked in the 5 days between the 2 tests they did. Our dog needed to be put on IV & have an ultrasound to help determine possible cause. When I arrived the people were very nice and the DR that did the ultrasound was very professional. After this and blood work it was determined my lab had a blood clot in his aorta and kidney issues. Original quote for 2 nights with IV and extra testing was aprox $1880.00 to $3100.00. Well by the 2nd afternoon it was already up to $3600.00, and still no additional answers. We were not given results of 1/2 the test they did. Just wanted to do more tests and more money. I sent the first lab results I did received both to my Vet in Washington and here in Arizona. They both agreed kidneys were failing and with the blood clot nothing more could be really done to secure he would walk away in good or even stable health. Both my husband and I wanted a straight answer - "Are the kidneys failing". The wet noodle of a DR would not give straight answer when my other 2 doctors did and both said we did the right thing be stopping further tests that were not going to solve anything. This place runs on your emotions to PAY as much as they can get from you. They have no compassion for the qualify of life vs age of your dog all about the $$$. Not to mention they did not tell us what could happen if the clot burst! No, my friend who is a nurse and the other 2 vets described what could happen which is not a picture you want to see of your beloved pet to go through.
    - Christina P.
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Pet Care Providers in Surprise

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