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Moving reviews in Surprise

  • D
    Several pieces of furniture had damage.....leather scraped on loveseat, scratches on wood furniture. Took twice as long and cost twice as much as estimate. Moved 15 miles and had much more damage than we had some years ago with a 2000 mile move.
    - Sandra L.
  • A
    I found them on Yelp, and they already had 4 star reviews so I felt comfortable with them. I couldn't imagine the process going any smoother than it did. They were non stop energizer bunnies, the movers, they kept going. It was just overall good.
    - Norman B.
  • A
    Small (but very capable) family owned and operated company which I really liked after using "big name" companies that failed me in every way possible in the past. Steve and his son Travis came to evaluate my job at my home. Steve himself called me within a day with his estimate based on my needs and expectations that we discussed in detail when he was here. The huge 53' custom moving van pulled by Steve's Cummins Engine powered tractor arrived on time and he and Travis along with their teammates loaded my items in no time! That included many power tools and heavy equipment from my woodworking hobby in my garage. Everything arrived on time and Steve, his wife Candice and son Alex were here with two local professional helpers to unload my stuff. Much of which had to be carried up two flights of stairs. I really appreciated working directly with the owner/operator and family! Two thumbs up!
    - paul b.
  • A
    One word describes the move: Excellent! A quantity of moving boxes were provided free to assist with the move. Movers were scheduled an hour earlier than was originally proposed to accommodate a “check-out time” and they showed up at that time. The team took extreme care to disassemble any fragile looking items (i.e. glass containing) and wrapped all wooden ideas to assure that there would be no damage and ther was none! The moving team hustled and moved a lot of big furniture in a reasonable amount of time. The team was very friendly, professional and accommodating. Probably the best recommendation I could give is a repeat business - I hired them again to pick-up and deliver some new furniture that we purchased.
    - George M.
  • A
    David and his crew did a fantastic job for me. They are careful, quick & very nice. It's hard to find companies as good as this one....David actually cares that he makes you happy. Their fees are the most reasonable that I've ever paid for this type of move. If you need a moving company, do yourself a favor and call All N All Movers.
    - Christy F.
  • D
    I hired a 3 man crew, however one man became sick and couldn't work. I was fine with it since he told me I would only be charged for two men. Out of the two left, one was very willing and able to work. The other seemed lazy and didn't want to move things upstairs as I wanted. They were taking multiple smoke breaks and eating food, standing around a lot. I told one of the guys "I'm paying you by the hour!" Meaning, help me out and if it takes longer than expected I'm fine it it. He said "you're paying the company". Guess they don't get paid very well... when the job was done I asked about the 5% discount for being an Angie's Member and he said "Well I already discounted you for the 2 men so I don't think they will take that".. even though only two men did the job while the other one slept in the truck or was puking/******** in my toilet. Since I didn't have water turned on at my new place yet, I had to clean that up. One guy was very nice and polite, guess it depends on who you get!
    - Brittany L.
  • A
    Professional, quick, and friendly. Loaded furniture and (packed by owner) moving boxes in under 2 hours. As scheduled, delivered household goods and placed furniture and boxes on main floor and in basement as requested also in under 2 hours. Would definitely use them again.
    - Mike P.
  • A
    These guys were so professional I can not stress that enough they were so efficient they treated my items with care. I would highly recommend them absolutely top-notch. These two men were so professional I only wish I have wrote their names down absolutely amazing thank you!😄
    - Bonita A.
  • A
    Three man team had us loaded, moved, and unloaded in 3.5 hours. All furniture carefully wrapped and padded. They made sure we were happy with placement before leaving. I would hire them again no questions asked
    - Deb S.
  • F
    First off I tried to resolve all issues with owner prior but even after agreeing with their resolving is very poor extended no further help. First off I made the appointment two days prior as it asks we agreed that they would arrive between 2-5pm which works perfect. Well I called in roughly 2pm to find out an eta explained the driver will contact me in a few minutes. 2 hours later I called back after receiving no response from nether office or driver and finally got a call from the driver at 3pm with an eta of 1-2 hours - perfect still in their time frame right? Well the next call came roughly 5:15 explaining they will be about an hour out and had no idea I lived in surprise even after I very clearly stated that when ordering. Well arriving late already they finally came a little after six well upon moving al the stuff to the new house the driver came up and said "by the way broke your office chair" very relaxed and didn't apologize or even write down on the paper. Well understandable assume they would replace it I called in and my now $150 office chair has become about $3.00 because they offer .60 cents a pound for things they break. Never apologized for arriving late or for breaking my stuff just kept stating the laws to me instead of saying sorry. I'd recommend any other company over this. No issues they inflicted were resolved. All I wanted was an apology and a fair deal for things they damaged but received neither. Owner raised voice stating that if every mover that broke something had to actually replace it they'd be out of business. Go with a bigger more reliable company.
    - Dan V.
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Moving Companies in Surprise

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