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Locksmith reviews in Surprise

  • A
    KwikPick Lock and Safe LLC
    Replaced 6 exterior locks on a newly acquired dwelling plus provided extra keys and tightened door to frame that was starting to sag, all for $145.37. Friendly, professional, prompt. Would definitely use again.
    - Mark J.
  • A
    Handyman Connection - Phoenix
    I can't say enough good things about Dave, the handyman who did our work, pleasant, hardworking, knowledgeable.
    Of course, not everything went as planned.  When Dave removed the old sink and faucet, he discovered the leaking valve.  No problem, he had one in his truck. However, since the other valve was just as old, we asked him to replace it too. He drove to Home Depot and got one and replaced them both. We were charged only for the part.
    After Dave carried the old sink out to his truck, he installed the new faucet on the new sink and tried to drop it in.  The hole was not standard.  Dave went over our choices: have someone recut the granite and he would come back and finish the job or put the old sink back with the new faucet.  Since there is nothing wrong with the sink, except that I hate it, he installed the new faucet on it and put it back in the countertop.
    Next he did a beautiful job caulking the master bath shower.
    When he was ready to leave, I asked him to look at the front door and tell me if it could fixed by just adjusting the plate or should it be replaced. He said it could be fixed and "would I like him to do it?"  I said "Sure"  And he did, with no extra charge.
    We were completely pleased and satisfied with each of the nice people we dealt with at Handyman Connection.
    - Cheryl T.
  • A
    Collins Locksmith Inc
    Outstanding. He was able to complete the work in about 40 minutes. He was very knowledgeable. He explained why he couldn't re-key the key cylinders on our two security doors. They are a different kind of dead bolt and have to be replaced to change the keying.
    - Stephen W.
  • A
    Ready Rekey LLC
    Larry did a great job.  He arrived well within the time frame he gave me, got to work quickly and re-keyed the 6 locks into one key and gave me 4 new keys for the locks.  The new keys were unexpected as I had him re-key to an existing key.  He was quick and left the areas clean and neat.  One of my locks was sticking (before his service) and I thought re-keying it would fix it.  It didn't, so when I mentioned this to him as an after thought, he quickly grabbed a few items from his van and had if fixed in about a minute and a half for no extra charge.  I was very impressed with his work ethic and would recommend him to anyone.  I asked him for a few cards to hand out to family and friends.  
    The only issue was Larry was a day late in contacting me from the time I was quoted through Angie's List.  But for me that wasn't that big of a deal, but to be a fair review I marked Responsiveness as a B for this reason.
    Thanks for the GREAT work, Larry!
    - Chad B.
  • A
    When we purchased our home, the previous owner had a key to fit all of the exterior doors and another (lost) key for the security door. The security door lock could not be removed because the security pins were deployed.
    We contacted Cooper State Lock after noticing an advertisement with Angies' List. Cooper State sent out a locksmith who completed this job in about 30-minutes. We were delighted by the work that was done, the price that we paid and the professionalism of the locksmith.
    - Dennis H.
  • F
    Lavender's Day Spa
    I used a bunch of gift cards Lavender?s Day Spa, and had 5 left ? then got very sick and couldn?t use the remaining ones before the expiration date. I doesn?t understand why the spa wouldn?t honor cards now, because the rep I talked with said she could use them and confirmed they were there in the desk, but when another rep went to use them they weren?t there and she said the manager might have weeded them out. Additionally, the first person I had talked with left the company, so no one could go back and check with her.

    Lavender?s said the information was cleared out of the computer, so they couldn?t do anything about honoring the cards. Additionally, when I tried to call them back to work things out, they started being nasty every time they learned it was me, they'd put me on hold for a long time, then hang up. On the third call they put me automatically into voice mail. I left a message, waited forever, tried calling again and was put on hold again. I called with a private number and they did answer - that's when I told them I'd be contacting Angie's List. I feel like they were stonewalling me, and were being rude. I can provide information from the doctor about the major surgeries and illnesses I was facing, but that didn't make any difference. I owned a business myself, and I would never treat a customer that way!
    - Sherry H.
  • A
    ARCO Lock & Security
    I purchased the deal for my mother to use. She was very happy with the service. She ended up paying an additional fee to have them re-key 5 locks. She thought the additional pricing was reasonable and scheduling the deal for her was easy.
    - Brian S.
  • A
    Ready Rekey LLC
    It went great. He was here a little early which was fine and was done in a matter of minutes. I didn't realize how fast and simple the process was. I don't have any problems with any of the keys sticking or being tough to lock/unlock. He was very professional and at first I couldn't find my house key (moving day) and he said that wasn't a problem he could still do the work, no extra charges or anything.
    - sharon s.
  • A
    Stoddart's Lock and Safe
    He came afterhours because of my work schedule for a small fee, which I really appreciated.  He rekeyed all my locks and made me several back-up keys.  He was kind and courteous, and did great work.  I would definitely use them again if/when I need their services.
    - Kimberly M.
  • A
    ARCO Lock & Security
    Service was through a home warranty;  set up appointment for closing date (coming in from out of state).  They gave me a 3 hour window and he called about 30 minutes into that window, work was completed in approximately 45 minutes. Worker was very professional, clean in his work.  Would highly recommend that or use them again.
    - Patty C.
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Locksmiths in Surprise

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