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Find Top-Rated Surprise Home Health Care Providers

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Home Health Care reviews in Surprise

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  • My wife has been using Oxygen for about a year. The company we used insisted that our benefits did not include portable oxygen generators. I called my Medicare Insurance Company and verify and learned that the previous supplier was incorrect. We gave them an opportunity to correct this issue, they did not.
    We called several companies who were non-committal about what services they would supply until they (1) received a prescription and (2) had us sign an agreement. Essentially other companies did not want to discuss their level of service before you start working with them.
     I spoke to Preferred HomeCare. The customer service experience was great, although telephone hold times were annoying.
    They were happy to discuss with us ahead of time, what services would be provided, and how they handle their customer base. Additionally, they were happy to work with us to ensure a clean and safe transition from our other company to them.
    We had our doctor fax a prescription to Preferred Homecare and within an hour a customer service representative was on the phone with us. They not only delivered what we wanted, but they exceeded our expectations by sending us a piece of additional equipment.
    The customer service personnel was outstanding(, except for the amount of time it took to get through to an operator) only matched by the young man who delivered our supplies and an additional compressed air tank, just in case we needed it (should the power go out in our home and the battery power did not last) etc.
    - Dennis H.
  • My husband recently had a quadruple bypass and a nurse came out to help care for him. The hospital set up the care for me with this provider. The nurse started out coming 3 times per week and as time passed it would decrease until services were no longer needed. They also sent out physical therapy and had occupational therapy evaluate me also. The staff was prompt and knowledgeable. They would call the day prior to set up my appointments with them.
    - Catharine M C.
  • We found out about them through brochures at the rehab center where my wife was.  The first day there we kind of faltered.  However, it was fine after that.  They were available.  We had the same girl all the time.  She was there to guide us with any issue and do whatever things my wife wanted done for recuperation.  If we need to, we will use them again in the future.
    - George Q.
  • unknown
    - Sue F.
  • No out of pocket.
    - John W.
  • They are very punctual. The staff is very friendly. They provide great care.
    - Ken R.
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Home Health Care Providers in Surprise

Companies below are listed in alphabetical order.

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