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Door Installation reviews in Surprise

  • A
    M & H Handyman Service
    He completed the requested repairs perfectly. He had the expertise to know how to complete the repairs. For the jobs that I was going to do myself he not only told me how to do them but he gave me the hardware and drill bit at no additional charge. What more could I ask. His card is on top of those that we will hire again.
    - Timothhy M.
  • A
    Rounds Construction LLC
    Chris Rounds and his crew were absolutely fantastic! Due to my fathers medical issues, I needed to find a local contractor who was willing to work with me (I live out of state in Oregon), and be flexible with scheduling the work to be done. Not only was Chris responsive to our requests, he spent a fair amount of time negotiating with the insurance company to make things happen, which was very much appreciated. Due to my limited availability to travel to AZ, Chris scheduled the work right away, and completed the project earlier than originally quoted to allow me to return home on time. Chris and his crew were prompt, professional, provided high quality work, and maintained excellent lines of communication with my dad and I about the process and progress of the project. He visited the site daily to ensure quality and answer any questions we had, while always being available other hours to respond to requests. Suffice it to say, our expectations were far exceeded! A great experience, and would highly recommend his services.
    - KEVIN H.
  • A
    Steel Shield Security Doors And More
    It went well, but we have had some mechanical problems with our back slider and have had to have them come out twice now and my front gate latch broke off and had to have them back a third time. They were always gracious about coming out, but I felt it was unusual for so many problems so soon after installation.
    - Vicki B.
  • F
    First Impression Ironworks
    BUYER BEWARE! Overall experience was poor at best; we ordered three doors and each one has had multiple issues along with very poor installation. Door sweeps had gaps, automatic closer was incorrectly installed leaving four additional holes in our door frame, one door was manufactured incorrectly and had to be hung in reverse leaving four screw holes exposed only later to be filled in with a chemical "Steel Stick" and poorly painted over. Front door knob and deadbolt installed much higher than we expected. Sales Rep indicated that the manufacturer supplied door knobs could be rekeyed by home owners which is not correct. Issues and installation started in April 2017 several dozen calls / emails to customer service has resulted in 6 additional visits, 7 total with another one pending and still no resolution. Additionally all the visits have been scheduled late in the day inconveniencing our family time and the response from the customer service rep was "that just the way it is, more convenient for our employees" Just wish we could get our money back
    - Daniel Tammy K.
  • A
    SGM Construction LLC
    We told Salvador that once his workers started we wanted them to get the job done. We had a prior experience where a contractor took five months to do what should have been a six week job, so timing was important to us. Salvador and/or his subcontractors were here every day and each one of them was professional in their work and accommodating in making the changes we asked for after work began. Salvador was wonderful!!! This was by far the least stressful remodeling job we have ever been through, and we have been through many over the years. We would not hesitate to hire Salvador and SGM in the future for any remodeling or other construction needs that arise. Not only was SGM Construction the best contractor by far to work with, but his price was considerably cheaper than other bids we got, yet SGM did more work than what was outlined in the other bids. We felt the price was more than fair for the work that was done. We honestly could not be happier with the completed job. We LOVE our new master bathroom.
    - Connie B.
  • A
    Patio Door came out the next day and replaced the rollers without incident. Now the door works wonderfully. I would not hesitate in having them do more work for me in the future as needed. (I do not recall the price of service, however, we found a coupon on Angie's List. We called two other companies and the price quoted was the same...only because or the coupon did we hire Patio Door, turned out to be a great find.
    - Dennis H.
  • C

    We had Window World install a new patio door and screen and one new window.  The window is fine.  The patio door is fine,.

    Everyone who came to the house for the install, and two service calls have been very polite.

    The sliding screen door, not so much.  It came off the tracks and we were told someone kicked it.  Since it wasn't my husband or myself, we think the landscapers might have done it.  However, there is an area where we can still see light at the bottom of the door.  There is a small piece of the track missing.  It is a brand new door and screen.  It was the second time we had to call about the screen door.  They had to come out because items were not installed.  The second time we called the tone used by the service manager was almost accusatory. "Weren't we just out there?" 

    We really feel that the entire track and screen door should be replaced at no charge.  We did not break the track.  The screen door doesn't operator any better than the one we replaced.  

    We also had a new sales rep at the time we made the purchase.  When he said they would replace the trim around the inside of the patio door, he failed to mention it would be unfinished.  If the trim at least matched, we would have tried to stain it.  Due to the different colors and textures in the wood, we will be painting it.  No way to stain it.

    Very disappointed. 

    - Jerry H.
  • A
    Parker Garage Doors LLC
    Unfortunately our garage door broke on a Sunday. It was impossible to open the door manually. Thomas, our serviceman arrived much earlier than expected which we appreciated very much. Thomas was friendly and very professional. He explained in great detail exactly what was needed to fix our door. He also pointed out whoever installed the door only used single springs (cheaper) and should have used doubles! When I called for service I spoke with Rusty and he too was very friendly and professional. He advised a repairman would be out by 4pm. He also gave me his name. Because we have small dogs I asked if Thomas could call before his arrival so I could secure the dogs. They are not biters they are runners. He called both when he was on his way, advising it would be approximately 45 minutes, and when he was 10 minutes from arrival. It worked out perfectly. We believe this company goes above and beyond helping the customer. We would very definitely use them again.
    - Linda W.
  • A
    I'd recommend this son and father operation for any problems with patio doors. I think they also do sun screens but we already have those. The son is prompt, well-spoken and very efficient. I wish more service providers were like him. Can't recommend him highly enough and very pleased with the two services visits.  The patio door service was $135.00 and the new screen slider was $204.12 with sales tax. Older folks have hard times with ordinary equipment that doesn't work well and they need to have this kind of expert, kind and capable service.
    - Helen K.
  • A
    Handyman Connection - Phoenix
    I can't say enough good things about Dave, the handyman who did our work, pleasant, hardworking, knowledgeable.
    Of course, not everything went as planned.  When Dave removed the old sink and faucet, he discovered the leaking valve.  No problem, he had one in his truck. However, since the other valve was just as old, we asked him to replace it too. He drove to Home Depot and got one and replaced them both. We were charged only for the part.
    After Dave carried the old sink out to his truck, he installed the new faucet on the new sink and tried to drop it in.  The hole was not standard.  Dave went over our choices: have someone recut the granite and he would come back and finish the job or put the old sink back with the new faucet.  Since there is nothing wrong with the sink, except that I hate it, he installed the new faucet on it and put it back in the countertop.
    Next he did a beautiful job caulking the master bath shower.
    When he was ready to leave, I asked him to look at the front door and tell me if it could fixed by just adjusting the plate or should it be replaced. He said it could be fixed and "would I like him to do it?"  I said "Sure"  And he did, with no extra charge.
    We were completely pleased and satisfied with each of the nice people we dealt with at Handyman Connection.
    - Cheryl T.
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Door Installers in Surprise

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