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Window Replacement reviews in Sun Lakes

Real People ~ Real Reviews ~ Real Results

  • kitchen is left undone and they are not willing to return to finish the job. They took money in advance and left me to find others to come and finish the work they started. Electrical wires are left exposed, texturing has never happened and other promises they made have not been kept. Jared says they are getting out of the business but I believe they will continue to take on new customers from this site as well as others. They took advantage of me when they needed work and offered me a lower price because I was doing things in bits and pieces and that would leave them open to going to other jobs. Once other jobs came along, they found no time to get back to working on my kitchen. I have emails that promised many times they would not leave me and the work would be done 100% guaranteed. IT IS NOT DONE AND THEY REFUSE TO HONOR THEIR WORD.
    - Linda D.
  • From the sales visit through the final installation we were very satisfied. The installation team of Roger and Rob showed up as scheduled today and were completely professional. They covered all carpeted area's before starting the job and cleaned and removed all debris after completion. I observed much of the installation and they explained each step they were doing and answered all my questions clearly and completely. I was very impressed with their professionalism and quality of workmanship. They took the time to do things right, there experience level was obvious. I was aware of the quality of Anderson windows from a previous home I had built and lived in for over 20 years. The windows looked and operated as good after 20 years of use as they did when new. This was my first experience dealing with installing replacement windows in an existing home. I was especially interested in seeing how the installation would proceed without doing damage to existing window enclosure and the exterior stucco finish. I was totally satisfied with the removal process of the old windows and installation and finishing touches on the new windows. We absolutely love the look of the new windows and the nearly invisible exterior screens. (we chose the TruScene Insect Screen and they are an amazing improvement over regular screens). I would not hesitate to use Renewal by Anderson again. They will probably not be the cheapest supplier but I think they would be very hard to beat for overall quality and satisfaction. I am very glad we chose them.
    - Larry H.
  • I was extremely pleased with this company. Tim and Josh were remarkably patient and helpful in helping me find the right windows for my home and budget. The installation went very smoothly .Aaron and his crew were prompt and seemed to work very well together. The windows look great. I would definitely recommend R&K .
    - ROBERTA C.
  • After talking to John, and then Lowes, and Home depot windows department and getting quotes, we decided to go with Energy One because they had the best balance of quality and price.  John was the most professional and thorough as well.  We felt that we knew exactly what we were buying.  We had all the windows on the south side of our house replaced with options to replace the north side windows later.  Our home is over 40 years old brick house with rattly single-pane, aluminium framed windows.  The openings were measured and windows ordered several weeks ago, and they were installed last week.  The installation crew worked fast and cleanly.  They left the work area cleaner than they found it.  To our delight, all 5 windows were replaced in one morning.  

    The triple-pane windows' insulative quality is amazing.  Our living room with 2 huge windows always had the insulated curtains drawn all summer and still we avoided it as it was always 5-10F hotter than the rest of the house.  With the record breaking heat this past weekend, we are able to comfortably sit in our living room with the curtains open!  We have huge overhang  and huge trees on the south side of the house so the windows never got direct sunlight, so we didn't think much of the slight tint the new windows came with.  A surprise bonus was that it's a lot harder to see inside the house from the outside now.   

    We were very impressed with the warranty that came with the windows.  Much better than other windows we looked at.  We weren't able to find information on long-term reliability of the windows we got (few studies are done, and they only covered the few nationwide big-name brands) so it gave us a peace of mind to have the incredible warranty.  

    We are now going to save up to have the north windows replaced!  

    - Madonna N.
  • I called back wanting to do part of the estimate and I left a message for the sales person and they never called me back. The gentleman that came out was pleasant but he was a real hard sell fast talker.
    - Susan B.
  • This husband and wife team are super cleaners!  First they went around my odd schedule without any angst and remained cheerful. When they came they were neat and tidy and looked extremely professional. They first did all the screen removals. I have security shutters built in and I opened all of those as they are so old and then they did the inside and outside as a team. It was fast, efficitent and they did an amazing job. They also only use natural product on the windows which I particularly love as I had TB.  They were so good that they are  going to be my window cleaners on an every other month or so contract.  I love these people.  I would not want to have to use anyone else.  Best window cleaners ever!!
    - Sandra L S.
  • The 2 installers showed up on time.  They were friendly, skilled, and carefully cleaned up around each window, with a vacuum, after the installation was finished.
    I love the windows!  One window was binding a bit after install.  They weren't able to adjust it enough; so, they told me that they
    would order/install a new one for me.  In a few weeks, they returned with the new window.  It fit perfectly.
    No complaints...good company to deal with.
    - Barb B.
  • Window Works did a great job.  We have a two-story house with sun screens.  They took off the screens and put them back on when they were done.  We didn't have to do that which, at our age, was great.  Since their deal included only 20 windows, they asked us what windows we wanted done. Then they got right to work.  Whatever they used on the window to clean them was a great product as the windows were the cleanest they've ever been. 
    We were willing to pay more to have them do the sun screens, but they said they don't do them.  Sure wish there was a window cleaning service that did.
    They were a little late in arrival time.  But we had the feeling that they were a distance away and getting to and in our development can be tricky.
    - Julie S.
  • I feel upset that they did not replace the whole skylight. The problem is not obviously resolved & it needs to be with my one year warranty. I don't think the tape around it is satisfactory. I have been told my skylight in the hallway needs replaced, but I'm scared to have them do anything about it with my experience with them so far.
    - Virginia C.
  • It was fine.  They did a good job and I have no complains.  They showed up on time.  I did have a problem afterwards.  It’s not with the glass but the windshield wipers.  Somehow they overlapped the window after it was done, I don’t know why.  I had to fix later by somebody else. They didn't use factory parts, they used substitute.
    - Rich W.
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Window Replacement Installers in Sun Lakes

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