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Interior Design reviews in Sun City

  • F


     It took 3 months for them to start the installation. I was told 6 weeks. Their excuse was their supplier was in China. 

    The installer showed up at 7 a.m. unannounced to unload the shutters. My scheduled appointment was at 11 a.m. that day.

    The installer damaged my personal property (car, driveway & a fan) and got nasty when I pointed it out.

    It took over 30 emails to the owners to get reimbursed for the damages.

    The installer turn the thermostat down to 65 several times without asking me during 100+ temperatures. 

    2 of the 23 shutters didn't fit. 

    The sunburst shutter took them 4 attempts to get it to fit.

    The family room shutter was measured and made wrong twice and they just left it that way with a big gap in the middle.

    None of the paint flaws & cracked slats have been repaired. They have done nothing to repair the bad caulking job. They just don't care.

    I paid them to remove the old blinds and they didn't even patch the nail holes from the old brackets. That is just common sense to me, along with cleaning up the mess they made drilling the holes to mount the shutters. The installer left plaster dust on the floors and inside every window sill. 

    It's now been more than 10 months since I ordered and signed a contract for the shutters and they still haven't finished the job!

    The owners are unprofessional, insulting & rude. They won't answer my calls or emails anymore.

    I have sent over 200 emails about the poor installation job. 10 different employees from Today's Interiors have been to my home in the last 10 months and all they do is look at the manufacturing defects but not one of them is qualified to get the job finished. 

    I'm shocked that a project costing $10,000.00+ can be such a nightmare and deliver unacceptable product. 

    The shutters have several paint flaws, cracks in the slats and a very poor calking attempt.

    I've been begging them for 10 months to finish the job but they won't respond.


    My advice...DO NOT use Today's Interiors.

    - sharon s.
  • A
    Changes Interior Design
    Michelle is a very personable and talented woman who is very easy and pleasant to work with.  She came to our house and after I explained my conundrum over backsplash and floor tile selection she quickly showed me what combinations would work well with the style I was attempting to create.  Once she showed me the options and rationale behind the options, it was very easy for me to see how nicely it would all go together.  She also helped me to with window treatment ideas and gave me a reference for somoeone she works with on window treatments.  She was full of good ideas and references for tradespeople.  I will probably be calling her again as we progress through each stage of home renovation.
    - Susan P.
  • A
    The Color Coach Phoenix
    I am partially color blind, and have immense difficulties making any decisions that deal with colors.  This caused a lot of angst between my husband and I, so we decided to have someone who was trained in color usage to give us consult.  Joann was punctual and worked around our schedule.  Her appointment times are around lunch time, because that is when the lighting is best to evaluate colors.  She came in and went right to work looking at carpet samples to best match and complement our ceramic tile. Then for the paint, she had large paint samples that we went over, picked the base color we wanted and then she helped find complementing colors to use for accents.  She was very open to appeasing both my husband's and my tastes and concerns, which was not the case with others companies that I had spoken with.  She kept her visit brief and to the point, which I appreciate since she charges an hourly rate, and only charges for the time she is at your home.  We live in Surprise, and she drove from the east valley and did not charge any extra traveling fee (much appreciated).  She did give us a card for a recommended painter who gives discounts to her custormers.  We had him come out and give us a quote, but even with the "discount", he was slightly more expensive than the painter who had taken care of us before, so we did not use her painter.  Overall, i was extremely satisfied with Joann's services and would use them again in a heartbeat.  My husband is very picky about spending unneeded money, and after Joann left, he said that it was the best money we could have spent.  The house has been painted and carpeted for a few months now, and we are both immensely happy with the results.
    - Christopher W.
  • A
    Design Emporium
    I was EXTREMELY pleased with the services Sarah provided!  I would highly recommend her!  She is an experienced, to-the-point, and saavy provider.  We moved a year ago, and while I had been chipping away at getting the house to become a home, it just wasn't coming together the way I hoped it would.  Couldn't put my finger on what the issues were, or why I just couldn't "bond" with this place.  I did recognize that a paint color scheme was a major issue that I just could not figure out for myself. That's about the only thing I knew I wanted resolved when Sarah arrived.
    I was afraid this person would come in with a predetermined agenda, with a goal of turning things upside down, with a strong money making motive.  That was NOT SARAH!  She allowed ME to lead, asking for what I wanted to address!  She worked first hardest and longest to resolve my paint issue - which does not result in a profit for her at all.  She ended up supplementing my existing colors with color suggestions that would help "transition" from one space to the next, pulling it all together.  She then ordered 10" "chips of my existing and newly recommended colors delivered directly to my home, so I could "try them on" my walls to get a better idea of what it would look like.    
    As we moved from room to room, I was so impressed with the fact that she was very honest about what she thought worked just fine, and what needed more attention.  The "worked just fines" far outnumbered the "needs attentions".  As she made her recommendations, she was looking for ways to respect MY tastes, not looking to create an environment wherein I would not feel at home.  She offered no cost, low cost alternatives whenever possible.  When we got to my bedroom, I was the first to admit it was not at all "there"!  This is where she offered more complex, costly solutions that would really make this room a showcase.  She then advised me on what services she could offer to get us there - IF AND WHEN THE TIME WAS RIGHT FOR US.  
    The other really amazing things she did for us that seemed small, but have made ALL THE DIFFERENCE IN THE WORLD were things like, "Take this item, put it there", "Get a vase of this kind of dried arrangement and height, and put it here",  "Paint this wall the same color as that wall", "Use a picture of this size on this wall", "Lower this picture to this height", you get the idea.  
    She worked quickly, offered suggestions quickly, making maximum use of the time we had.  Even finished up before our 2 hour block of time was up.  She then offered to let me call her within the next day or two should I think of additional questions I'd like to ask!   
    Bottom line - I was pleased weeks ago right after her visit.  I am EVEN MORE PLEASED now, several weeks out!  I have spent this time painting, moving and putting into place most of the things she suggested.  All I knew before she came, was that I wasn't feeling very happy, and definitely did not feel "at home" in my house.  Since implementing Sarah's suggestions, all of this has turned around.  I often smile as I walk room to room, noticing all the little things she recommended that have made this "house" the "home" I wanted.  I am so proud now when company comes!  
    If you read this, Sarah, thank you so much!

    - Kathy F.
  • A
    Very Good.  They made appointment with me to come pickup the chair.  Delivery men were very nice and polite.  They recovered the chair perfectly with the fabric I choose and made minor repairs to the chair.  I just love it!!!
    - Diane W.
  • A
    Vaughn E Young & Associates
    We have lived in our home for about 15 years and have done extensive remodeling ourselves. (Moving walls, etc.) The decorating of our home has been hit and miss. I know what I like, I just can't make it happen. Enter Vaughn. She is first of all a very delightful woman, full of energy and ideas. We showed her our bedroom, on which we just did a minor remodeling. Told her what we think we'd like to do, what we thought we'd do for new flooring, paint, etc. She disagreed with our flooring choice, but offered an alternative which she said will make us happier. We then walked through the rest of the house. She gave interesting ideas throughout. We leave the valley for the summer so we'll start the redecorating in the fall. She will keep in touch with me this summer with items she finds which might work for us. We are really excited about working with her. She has a confidence about her that is intoxicating. We are really excited about having a home that is totally "pulled together."
    - Sheri B.
  • A
    Changes Interior Design
    Michelle did an amazing job! She redesigned most of our first floor.  My house now feels like a home because of Michelle. We can even have guests now and not be embarrassed.  She is very personable, professional, and talented. She was also very flexible with our work schedule.  I can't say we knew what we wanted to do; we just knew what we didn't want. Michelle took our input and ran with it.  She also presented us with options to maximize our budge, like painting ourselves and using many of our existing pieces. Michelle is our choice to complete the rest of our house when we get to that stage.
    - Heather P.
  • C
    Siegler Design Services + Interiors
    She gave us a couple of ideas, and left some catalogs-------mostly of stuff that was well outside of our price range.  We were not on the same page.  Not her fault----not ours.  Just different goals.
    - Dennis W.
  • A
    Dwelling Cabinetry & Flooring

    We were introduced to Misty through the construction company with whom she works......Luster Custom Homes. Misty first came out to our home and spent a great deal of time listening to our wants and taking measurements . We then met her twice at the design center to go over plans and select products. Unfortunately, our plans for remodeling changed and so we did not continue with Misty or Luster Custom Homes; a big disappointment as they both were incredible. Misty is very talented ,competent, and professional. She was a pleasure to work with. We will certainly seek out her services in the future , and will highly recommend her to all.
    Most amazing, neither Misty or Luster Custom Homes charged us for all the hours they put in to our remodel planning even though we did not actually have them do the work.
    - Mary A F.
  • A
    J Gorski Custom Painting
    They came recommended by a neighbor. They were on time, they cleaned everything up, he made sure it looked great and that was very important to us. Thanks again Jason!
    - Al S.
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Interior Designers in Sun City

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