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Ent Doctor reviews in Sun City

Real People ~ Real Reviews ~ Real Results

  • My husband and I have recently moved to Arizona, and I am in the process of finding new doctors. Unfortunately, before I could actually find a new ENT for him, he went swimming and got water in his ears. My husband has had tubes all of his life and had tubes put in again two years ago at the age of 43. So when he says he needs to see an ENT, I believe him.

    I decided to call Valley ENT since they had high reviews on Angie's list. I waited until their lunch hour was over and called at 1:15 PM. The phone rang and rang and rang. When the receptionist answered, all she said was, and quot;Hello.and quot; I didn't even know if I had the right place. She seemed aggravated from the moment she answered the phone.

    I explained that we are new here and what had happened to my husband. She rudely said, and quot;We are not a walk-in clinic.and quot; I said, and quot;Not a problem. When can he get in?and quot; She proceeded to ask me what type of insurance, and I told her. She asked, and quot;PPO or HMO?and quot; I replied, and quot;OAP, which means Open Access Plan.and quot; She replied, and quot;Yes. We call that PPO.and quot; I was so taken aback by her tone, that when she proceeded to ask me questions to schedule an appointment, I didn't even hear what she said. I finally stopped her and said, and quot;You are so rude, and I will find another place for my husband to go.and quot; She said, and quot;I'm sorry ma'am, but we just aren't that type of doctor's office.and quot; I told her that I was disappointed and that I would let Angie's list know - especially since I am new to Angie's List and relying on it to help us find well-qualified doctors.

    I am an intelligent woman, married to the same man since college. I did not expect to get an appointment today. I have not been treated or talked to this way ever when contacting doctors. I am in shock right now. That is why I am writing this review.
    - KAREN S.
  • He is very thorough. He will digest the problem until he figures it out. He is punctual and I didn't have to wait long for my appointment. He is also personable and his office staff is great. They are all easy to work with.
    - Susan M.
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Ent Doctors in Sun City

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