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Obgyn Care reviews in Sun City West

Real People ~ Real Reviews ~ Real Results

  • When I first arrived everything went very well. I filled out my paperwork and was taken to the back on time. I go to the Chandler location, which is the only office that does their labs in-house (very convenient). I left a urine sample, had my ultrasound (I was 6 weeks) and also had blood drawn for my preliminary blood work. When I went to have my blood drawn from their lab station the technician asked if I had left a urine sample. I told her yes, about 30 minutes ago. She then said that sometimes they just accidentally get thrown away and I may need to leave another. Luckily she found it because I was out of samples to leave. However I found that statement very unprofessional. I work in a medical environment and can tell you that samples are NEVER thrown away without 100% confidence that they are no longer needed. When I got my lab work back they did inform me that I has a UTI that I was unaware of. I completed my round of antibiotics and returned two weeks later to drop off another urine sample to make sure the UTI had been killed. I waited a week before calling for that result (although I know the urine took no more than 24hours to test), and was told the lab had never received my sample and they had lost my urine. This was very frustrating especially after the comment from the lab tech. on my first appt. I am not surprised my sample was lost. I also have trouble receiving call backs from the office and have to leave multiple messages. The only reason I went back was because of Patricia Janicek, WHNP. She is the nurse I see for my prenatal appointments and she is absolutely fantastic! She is always very friendly and informative. She always answers all of my questions and makes me feel welcome. I have also seen Dr. Balk on occasion and she is also very good. I agree that her bed side manner is a bit more stern but I prefer it that way. She is very knowledgable and I will continue to go to her for my yearly paps. As far as my pregnancy, my husband and I decided on a natural birth and will be using a birthing center instead. The only real negative for pregnant women is that you do not get to pick the Dr. that delivers your baby. It just happens to be whoever is working that day, this was not a good option for us since we wanted a more personal experience. Beware of the irresponsibility of their lab department but feel confident in the ability of the Doctor's.
    - Lynne L.
  • I feel that the medical assistance does not communicate well with the doctor on what I really wanted to relay to the doctor. The waiting was okay and I didn't have to wait long to be seen. The clinic seemed like it was clean. It was just that the communication was not very good. It's easy to get an appointment. I'm considering getting a different provider.
    - Grace M.
  • I saw Dr Michael Bryan primarily. He was always caring, professional, and patient with me in my slightly paranoid/crazy hormonal state. He took the time to explain each test and procedure and the reason that it was necessary. His assistant and the staff were always prompt, professional and caring. During labor and delivery Dr Bryan was great! He was comforting, reassuring and helped me make the important decisions along the way. I will definately use him again when we decide to have another little one. I can't say enough good things about Dr Bryan and the entire staff at Banner NW OBGYN
    - Rebecca F.
  • I will never go to another OB/GYN office again. I had plenty of time to get to know every Dr. in this office while I was pregnant and on bedrest for 4 weeks in the hospital. Several of the Dr's even would stop by on their days off to come and see how I was doing. All the Dr's are very caring and they all seem to work well together with great communication.
    - Erin S.
  • unknown
    - KAREN S.
  • She is a great doctor. I have always had a good experience with her.
    - Donna E B.
  • What could be a serious condition was dismissed. Further referrals are needed.
    - Cindee S.
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Obstetricians in Sun City West

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