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Sierra Vista Clean

Founded 2012 • Angie's List since January 2012

B Rated | 10 Reviews

Description

Sierra Vista Clean is an American owned and operated House cleaning service. Our customers have the peace of mind in knowing that they are receiving the highest quality cleaning service from a licensed and insured company focused on customer satisfaction. Our prices are affordable too!...

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Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

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Verified Reviews

A few reviews for this pro…

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RATED

01/07/2016

Did not clean thoroughly or keep appointments

DESCRIPTION OF WORK
Bi-Weekly Housekeeping

CATEGORY house cleaning

SERVICE PROVIDER RESPONSE

We are sorry to hear that you were not pleased with your house cleaning. We always try our best to meet the standards of satisfaction for all of our customers. We also apologize for the missed or rescheduled appointments. Management would be more than happy to speak with you about making this right for you. Please call or email us at your earliest convenience.
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RATED

09/15/2015

Owner broke repeated promises to pay for missing item.we have documented emails where the owner sent emails saying the checks in the mail and we never received it. The last email states they were only going to reimburse for half after stating they would pay the full cost of the replacement. Nor very professional at all. A business owner needs to stand by their word.

DESCRIPTION OF WORK
Item came up missing from household.

CATEGORY house cleaning

SERVICE PROVIDER RESPONSE

This is a very serious and complicated issue that involves a missing item that we do not believe was taken by anyone on our staff. At first hearing about this issue, management did tell the customer that we would cover the expense and the check really was in the mail. Then it was returned to sender due to a wrong address. After we had our own investigation, management reached out to customer to at...
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RATED

07/13/2015

Both the owners of the company and the woman who is helping me are very polite, punctual and fulfill their service as promised.  I can count on her to be flexible about needs that are immediate and also knowing that the other things will also get done in due time.  I have always felt comfortable being in the house with her (we enjoy each others company actually!).  My previous helper had met with ...

DESCRIPTION OF WORK
Helps us with cleaning our home and also some laundry while I am still healing from a broken leg. 

CATEGORY house cleaning,window cleaning

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RATED

11/06/2014

It went really good. They were very professional. They were good. They were very responsive. We set up an appointment and they were out here. I think their pricing was fair. The quality of their work was very good.

DESCRIPTION OF WORK
They did the floors, the countertops and vacuumed.

CATEGORY house cleaning,floor cleaning

A

RATED

09/29/2014

they came in with equipment.  Then we walked the house to see what needed to be done.   They got to work, and did everything well in just a few hours.  

DESCRIPTION OF WORK
cleaned my entire house.  

CATEGORY house cleaning

Services Offered

Weekly, biweekly, or monthly housekeeping services. move out house cleaning, carpet cleaning and more...

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover
Senior Discount
10%
Emergency Service
Yes
Warranties
Satisfaction