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Interior Painting reviews in Sedona

  • A
    Schwarder Construction LLC
    The guys, Mario and Adrian finished on time, were professional, courteous snd did a really great job. Aaron the boss guy was very thorough when explaining things, professional and patient. Great team! Would hire them again. Highly recommend them!!
    - Vida k.
  • F
    JDS Improvements
    I hate writing negative reviews, but in this case what I have to say really needs to be said. I'll never trust 5-star reviews ever again. I chose JDS Improvements based on all the many great reviews as well as my meeting with John Snyder (owner) where he displayed complete confidence that everything I needed to have done on my typed list was no big deal. However, I'd give JDS Improvements minus 5 stars for all the stress & anxiety they put me through. A promised 2 to 3 week job took 3 months with several items still not done or not done correctly. It held up the sale of my house by 2 months. After 3 tries to get things right & never did, I asked them to not return. No one ever called to ask for clarification or for any further details so I was under the impression that they were competent & understood all that was needed based on the walk-through with John & the 3 & 1/2 page typed list of instructions I gave to him. Initially I walked John through the property to go over numerous repairs & painting projects that I needed to have done on my house to get it ready for sale. John took notes & also got a copy of the 3.5 typed pages of repairs & painting work. He said no problem, they could handle every single problem in 2 or 3 weeks. I think much of the problem not only lies with John Snyder's seeming lack of communication with his workers, but also some of his workers almost total incompetence at what they did try to do. After the 1st, 2nd, & 3rd try at trying to do pretty simple repair jobs, John's many profuse apologies & expressions of shame & embarrassment were meaningless. After driving from Tucson to Sedona 3 times (3.5 hrs & 225 miles each way), & finding several items incomplete, done wrong or not done at all, I told John I was worn out, stressed out, extremely disappointed & couldn't bear to proceed any further. I asked that they not return (for the 4th time). This 3-month experience was dreadful. I asked for some sort of refund. $1,000 off on an $18,000 bill was cold comfort. However, John did not charge me for a garage utility sink replacement nor painting an indoor pond, where they did an excellent job, but these freebies were offset by the things they did not get done or did not do correctly. In a perfect world, John would have made copies of my list & given them to each worker. Then when done, John should have inspected each item to make sure they were all done before telling me all was done. But John actually did say he inspected the work himself & all items were done correctly. In all the years I've managed contractors & repair people & even done a lot of repair jobs myself I've never seen such an absolute shocking level of repeated incompetence in work and mgmt. It's like John simply grabbed anyone off the street who literally had no idea whatsoever how to follow directions or fix anything. Yes, it was that bad! Even after the 3 attempts at the simplest things, John always acknowledged the problem & shortcomings & always profusely apologized & in some cases said, "I'll fix this myself." If he did, then he is incompetent as well, but at the very least, a very poor business owner/manager. One good thing was that John always said they'd give it another shot & make it right whatever it took, which I really appreciated, but unfortunately, they just weren't up to the task for most of these pretty uncomplicated jobs. Before I drove up from Tucson, I asked & he said he checked everything himself & he assured me that everything was done correctly this time. NOT! After John called & assured me all items were done & looked great, I drove to inspect the work. I was horrified with what I saw. Instructions were not followed, many things weren't done correctly or done at all. The place was dirty & the so-called deep cleaning I asked for simply looked like a wipe-down. DONE AS REQUIRED, first attempt, good job Caulking, Reposition Microwave In Wall, Replace 2 Electrical Outlets, Clean Garage Door, Paint Pond, Garage Utility Sink Replacement, only some of the house painting. Instructions not followed, done wrong, and/or incomplete on the following: PAINTING ��� Edging work was perfect! ��� I told John to match the paint from existing paint that were in the garage for 5 colors. These instructions were also on the typed job sheets. They didn't! Luckily, John agreed to repaint all the exterior decking, house trim, deck railings, & hundreds of feet of fencing, which was a relief, but what a waste of time. They also had to repaint 9 doors - I asked that they be painted semi gloss to match with the old existing paint in the garage, but all were painted w/ flat paint, not even a good job at that. ��� John asked if I wanted a nicely weathered exterior spiral staircase to be painted! I said NO. They painted it anyway, then had to sand all the paint off, ruining the look. ��� They forgot to paint the entire front of house & half of one side. ��� I asked & was told that the trim would be caulked & all the nail holes filled before painting. It wasn't done. ��� I asked that a large picture window be caulked. They caulked the smaller stained glass window next to it. ��� Paint drips on flagstone floor & interior custom rockwork. ��� Old paint spray cans, rags & sandpaper pieces were lying around the property. WOOD STEPS REPLACEMENT ��� I asked that all the steps & landing boards be replaced going to a garage apartment & that they be secured with carriage bolts instead of screws. On 2 of the step treads, because those 2 steps were wedge shaped, I asked that 2" x 12" boards be used instead of 2" x 6". Upon inspection, the ONLY thing that was done was 2 wedge shaped steps were replaced with 2" x 6" instead of 2" x 12" boards that I'd asked for. After typing another list with detailed instructions of all the thing that did not get done or were done incorrectly, once again, the instructions were not followed. All the steps were replaced with the correct boards, but they were secured with screws instead of carriage bolts that I'd asked for. Instead of replacing the landing boards, only one board was replaced. How can anyone get this wrong twice! Especially when it was gone over in person twice & there were 2 sets of typed detailed instructions? This was the case with most of the tasks that needed to be done around the house. STRIP KITCHEN FLAGSTONE FLOOR & RESEAL ��� I asked Marco, John's foreman why it was not stripped as requested & paid for & he said, "the guy who did it said it would be too messy & difficult so he just resealed it instead." Huh? Are you kidding me? But I paid for stripping & resealing. Why did no one call me? STRIP & RESEAL CUSTOM ETCHED KITCHEN FLAGSTONE COUNTERTOP ��� Though it looked good it was not done with the same original sealant, which did affect the custom rock-etched design elements. What was used was clear exterior acrylic that off-gassed extremely toxic fumes throughout the house for 3 months rendering the house uninhabitable & unsellable. Being in the house for a couple hours I got a splitting headache each time. STRIP & RESEAL FLAGSTONE BATHROOM FLOOR ��� Same problem as above - exterior acrylic used that off-gassed toxic fumes that smelled like gasoline for 3 months. The correct sealant was NOT used & the flagstone floor no longer matched all the rest of the flagstone floors in the house. Ugh! MALIBU LIGHTS ��� There were several lights where the tops were loose & needed to be secured with glue. Each time John assured me these were fixed. I specifically asked because each time that they weren't getting fixed. Each visit back to the house I saw they were not fixed. However, on my 3rd trip back, one or 2 had sort of been fixed. The other 5 or 6 were untouched & still falling apart. GARAGE CABINET DOORS ��� I had removed doors to all the large cabinets & neatly stacked them against the garage wall inside. When they cleaned the garage floor, they left some stacked against the wall, others were stacked on shelves, & the rest were laying against the bushes outside in the weather. Very careless as they could have been ruined being outside! This happened twice after I'd restacked them. Someone does not know how to pay attention! FRENCH DOORS - BOTTOM WEATHERSTRIPS ��� I asked that a pair of door bottom weather-strips/sweeps be replaced that I had special ordered & paid $59 for - Ruined! They cut one 2" too short & installed it anyway - spiders, cockroaches, lizards, snakes & scorpions could just walk right in. I ordered another pair & they did those correctly. COUNTERTOP END PIECE ��� I gave them a countertop end piece kit to install (including kit instructions). Pieces from the kit were not used & it was done incorrectly 3 times. How could they get this wrong 3 times! HOUSE SIDING PIECES ��� 2 small siding pieces were supposed to be replaced (as per instruction list). Not done! Had to ask again! DEEP CLEANING, WINDOW WASHING ��� The absolute worst cleaning job ever! I asked for a professional deep cleaning & window washing after all work was done. All I got was what looked like a basic wipe-down with obvious dust & dirt still in many places. The sinks were filthy & looked as though they had just been rinsed out only. Some windows had been cleaned but many others weren't even touched & were filthy. They had to go back 3 times & it still wasn't clean. HAND SCRIBBLED NOTES ��� On the first inspection trip back to the house I saw my typed lists on the kitchen counter with notations on only some items marked as "done." But several of these "done" items were not done at all. On other inspection trip(s) back all I saw were abbreviated hand scribbled notes that really didn't cover what needed to get done. I can only guess they may have been notes that might have been taken while being dictated over the phone or something.
    - Stephen P.
  • A
    Good Solid Homes
    The entire project went incredibly well. David Good is a perfectionist when it comes to construction and painting, both interior and exterior. He uses the best paint and materials, is meticulous about edge lines and other details, and works quickly and efficiently. He cleans up during and after the job so you don't even know he was there. I have used him before and will use him again in the future. Many Sedona AZ neighbors have commented on how terrific the new paint looks on the house!
    - Mike W.
  • A
    Good Solid Homes
    We are very pleased with all the work that Dave Good completed for us. His carpentry, drywall and painting skills are excellent and Dave went above and beyond to make sure we were happy with his work. As a realtor, Dave served as a buyer's agent for us and, again, did a great job! Not often do you find someone who is as talented and skilled in so many areas of remodeling as Dave is. We are glad to be in our new house and have already booked him for several more projects.
    - maria l.
  • A
    JDS Improvements
    John is hands down the best contractor I have ever worked with. They are very fairly priced - do quality work and show up on time every time. John answers the phone at all times and when he can't he calls back promptly. His crew is great and very good at what they do. We had drywall, painting, flooring and general work done. If he can't do it he knows someone that can! When they left for the day they always cleaned up the work area - even if they would be back the first thing the following day. We had absolutely no issues at all - and we had a fairly large project.
    - Debra R.
  • F
    Gresham Painting & Remodeling
    A nightmare.  I paid him a full half of the job before any work started and he asked twice before the job was done for more money.  I told him both times I wanted to wait until the job was done to pay him the rest.  His worker onsite was constantly complaining about him to me and my family.  Trash was left in a big pile outside for over a week resulting in a citation by my HOA.  Constantly called to 'see how I was' because he knew 'construction could be stressful' but the only thing that was stressful was him.  Kept saying how he knew I had money and referring to me as "money bags".  Did not take care of getting door and window in time to start the job and acted as though it was no big deal and then couldn't find what I was looking for and kept trying to get me to accept parts that I did not want.  Ended up with a vinyl door when I wanted wood because he couldn't find anything else.  Kept reminding me that he went to pick it up at no additional cost to me... but he should have ordered the parts and given an estimate to start the job that was realistic.  Constantly pointed out how great and "honest" he is but he was anything but.  Also discussed his religion constantly.  Started telling me towards the end of the job how he wasn't making any money on it (and $11K is not cheap for what I had done).  His worker kept telling me how he wasn't going to pay him what he owed and asked me to pay him directly.  He kept telling me how he had to pay his workers all the money he was making on the job.  Like a said - a nightmare.  During the job the water heater hoses started leaking and the guy onsite offered to fix it.  My Mom told him to go ahead so he ran down the street to the hardware store, got two hoses, and attached them.  Gary charged me $250 for that work, which the worker said took him 30 minutes.  Finally because of the door I told him I was going to order a wood one and so he left the door undone with a plan to finish it when I got the new door.  But he didn't finish the rest of the alcove either - left exposed frame and openings to interior walls - rather than finish it all up and then do just the door later.  He also didn't paint, which he could have done and still replaced the sliding door when it came.  Towards the end of the job he asked me for money again; I told him again I wanted to wait until the job was done; he said he had to pay people and I simply reiterated that I wanted the work done before I paid for it.  He told me he would have guys at the house that day to patch the hole in the roof where the chimney had been and paint the window in the bathroom and I told him I'd meet him there after work to pay him.  He met me; his workers were still there, but he said they were finished - just cleaning up.  I paid him and he left and then his workers left.  Stupidly, I did not check to make sure the work was done before paying him, thinking that we were all right there - of course they would finish.  But then his workers showed up again the next morning (surprise!) to finish painting the bathroom window.  The whole family was ready to leave and we all sat there waiting for these guys to finish up as they used spray paint (!!!) to paint the window instead of the same paint that had been used on all the other windows in the house.  Gary kept assuring me that spray paint would be just as good as the other.  So we all waited, breathing fumes, and the guys finally left.  Coming home that day I noticed the roof and you could still see the hole where the chimney was under the asphalt shingle - it was an awful patch job.  And I checked the freshly painted window and they painted it a completely different color than all the others.  I emailed or called (can't remember) and told Gary that I was stopping payment on his check.  Turns out he had already cashed it.  Gary called and said he would make it right but about this time I was told by one of his workers that he had not carried workman's comp insurance at any time during this job.  So any injury onsite and I would have been responsible for medical bills and could have been sued.  I confronted him with it and he lied, saying he did have worker's comp insurance and that he would fix it.  I told him I didn't trust him at all at this point and didn't want him anywhere near my house or my family and that I would be reporting him to the state board and I hung up.  He called back a little while later, sounding scared, and told me that indeed he had not carried insurance but that he would get it and asked if he could fix the roof and window.  I told him no.  Later I found another contractor and had to pay to have the closet finished where Gary left it undone and it turned out he did not install a proper beam over the door.  It was actually two short beams that met in the middle of the door, so basically they provided no support to the roof at all.  So I had to have that all redone as well.  This guy completely screwed me. Lots of lessons learned on my part.  This man is a cheat and liar.  Don't hire him.
    - michael m.
  • B
    No Name Painters
    The painting went very well and was on schedule. The re-model of the bathroom drug out and since they were very busy their responsiveness was fair to poor. The quality of the work was good. I think their responsiveness would have been better during a less busy time of year.
    - Bradley H.
  • A
    Anytime House Painting

    John and crew were the best I have had. Very friendly, polite and punctual. Throughout the whole process they kept me updated and even went out of their way to fix little things I was unaware of - without charging anything extra. When any portion of work had been completed they would show me what they had done and made sure the work was satisfactory to me before they would move on to the next portion of the job.

    Honesty and integrity are rare commodities these days - or so it seems, but, Anytime House Painting has all of the above in spades. Excellent job and frankly...excellent people. I will absolutely hire them again when I need any work done.

    - kathleen s.
  • A
    Manning's Painting Company LLC
    Work was done in a vacation rental condominium.  We live out of state and visit once per year to do maintenance.  Work was completed in our absence in May 2013.  We are getting our first actual look at the results now.  We are delighted with the work Matt and his crew have done.  We had received estimates from 4 different painters, and chose Manning's based on our experience with Matt Manning during his estimate session with us.  He was thorough, professional, and had a large enough crew that we felt confident our unit's rental downtime would be minimal.  His proposal included a complete checklist of all the work to be done, as well as the brand, finish and color of paints to be used.  We paid 50% up front, and the balance after our property manager reviewed the work.
    We had considered attempting this job ourselves, but the prospect of removing the ancient wallpaper, re-texturing the walls, and dealing with the master bath's 16' high ceilings and 19 separate wall surfaces was too much for us.
    - The work took place over about 2 weeks in May 2013.
    - Matt and crew worked with our property manager to gain access to the unit.
    - Matt provided email updates to us, including pictures, every 2-3 days.
    - The periodic updates gave us confidence that the work was proceeding on schedule.
    - One of our concerns was that the texturing might suffer after wallpaper removal, but the texturing is beautiful, and matches perfectly the rest of the unit.
    - The coatings are even.  No blotches or bare spots anywhere.
    - The edging and corner work is precise.  No spillovers or jagged lines.
    - There is definite pride in workmanship here.
    We feel fortunate to have found a painting contractor of Manning's quality for our rental unit, and we would not hesitate to work with them again for future jobs.
    - Stanley G.
  • A
    Gresham Painting & Remodeling
    The project execution was excellent.  Gary was totally in contact with us throughout the project even though we are 2500 miles away.  He took photos, we discussed conditions and solutions, he estimated the work and performed it professionally.
    - Robert M.
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Interior Painters in Sedona

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