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Scottsdale Window Treatment Articles

Puppy oversees blinds installation

"He didn't mind my little dog running around to check him out every once in a while."

Window treatments wow Phoenix homeowner

Customer says the company he hired to replace some wood blinds went beyond his expectations, and he looks forward to the energy savings during the summer.

Window blinds company accused of selling bad shades

Phoenix homeowner says blinds company sold him inferior shades and didn't follow through with refund promise.

Scottsdale window treatment contractor disputes complaint

Decorating company makes shades to order for Angie's List member, and both parties are dissatisfied with the outcome.

Angie's List In The Press

Scottsdale Window Treatment Experts Reviews

A
"It went excellent.
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, the owner, came out to measure and go over my options. He gave me good idea's as far as color go.

He was on time, drove out in a nice clean company car that was lettered up. He had on a nice company shirt with his name on it. He was very professional. The price was more than fair. I was told it would take approx. 3 weeks to special order these blinds. They called me at the end of a week and said they were in. They came right out and installed them. The installer was very nice, neat and professional. He works with the owner doing the installs. They followed up their work with a hand written thank you letter. Everything went perfect. I'm very happy with the quality of the product, the warranty of the shades and the installation went perfect. I could not ask for more. I definitely would use
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and
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again.
"
A
"The quote included a time frame of when they would be ready. They met the due date and were ahead of schedule. We were called for a day that was good for us and they did not give a long window of time, they were there when they said they would be there. The installers were polite, clean, and courteous of my floor and walls. They vacuumed my carpet when they were done. They left the house looking absolutely stunning. They were in and out without a hitch and really made our home look terrific.
I would have them come back and do more, but they did it all! So now all I can do is recommend them to others.

"
F
"This is the second time I've used this company. The first time the order was ultra slow as well with what I believe was about 8-10 weeks to wait (originally told it would be about 7 weeks), but words cannot express how frustrating this order has been. Next week will
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FIVE MONTHS of having to wait for two shutters. I have provided 50% down payment on these shutters, otherwise I would have cancelled the order months ago.

I ordered the shutters on May 15, 2013, today is October 08, 2013. Still waiting. I called in
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and was told a few more weeks. I called in August and they said they had "an unexpected move" of their facility. Who tells that kind of story? I don't doubt that it's truthful, but it causes panic in this particular customer thinking "OMG, this company is going belly-up and I'm never going to see my blinds or get my deposit back." I've worked in customer service and this was a crazy move to tell customers about an "unexpected move" at least without saying "Our facility flooded and we were forced to move to a different location due to circumstances beyond our control" or some such excuse, but "an unexpected move" causes my knee jerk reaction to think that the company might not be paying their bills and got evicted. Mere speculation and opinions of what could potentially be, but if it was my knee jerk reaction, certainly others might well feel the same way.

I received a voice mail (I still have it saved on my phone) saying the installers would be here the third week of August. That never happened. I got a call in September saying the shutters were being finished up and I could expect a call saying that they would be installed soon. Still nothing. I got a call arranging the installation for 10/02/2013 between the hours of 10:00 a.m. and 12:00 noon. I rearranged my schedule to make sure I was here during those hours, although I had many other things I needed to be doing. It was 11:40 a.m. (20 minutes before the end of the time frame given) that I get a call saying they will not be coming at all because one of the installers called in sick. Wouldn't they have known this by 10:00? I asked this and the scheduler said she just did learn right then that the man had called in sick. From my experience having other shutters installed, it only takes one installer and they had no one to get out to my home that day? What about the next day? Nope....not possible, according to the scheduler. SO, they are scheduled to be here today between 2:00-3:00 p.m. We shall see if they show up, but from a customer service perspective, if I were the owner himself, I would have made a special trip to get those shutters installed that very day before I would have put the customer off any longer. Horrible, horrible customer service! Five months is insane to wait for two shutters.

Oddly enough, I have several thousand dollars more in shutters I had planned to order for my kitchen and family room, but there is simply no way I can trust this company again. Even the scheduler herself was not eager to take a new order from me and said after we get these installed, I can "think about it" ----no thank you, I've done enough thinking about this company and wondering where this order is. Lesson learned, unless I see a huge discount on the final 50% I owe on these shutters for all of the aggravation I've been through, I'm done; however, if they do provide a nice discount, I will be quick to let the readers of this review know.

**UPDATE** The appointment set for 2:00-3:00 p.m. yesterday (10/08/2013) - COMPLETE NO SHOW. I had no phone call ahead of time confirming the appointment and I had to call them at 3:15 p.m. to find out what was going on.
Scottsdale Window Treatment Experts Provider Name Locked
told me the installers are running late and would be at my home at 4:00 p.m. I told
Scottsdale Window Treatment Experts Provider Name Locked
when she booked this appointment that I had to be out no later than 3:45 p.m. so that I could get where I needed to be by 4:00 (and I explained my personal circumstances). At this time
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says "Oh yeah, that's right, you did tell me that.....well, we're going to have to reschedule you for next Monday" (6 more days). I threw a fit! I told her I want a refund and I'm sick and tired of this wait. This is ridiculous. I also told her about this Angie's List review that I just posted. Finally, she put me on hold and came back agreeing to have someone in my home between 9:00 - 10:00 a.m. this morning (10/09/2013). If they don't show today, it's over.

**FINAL OUTCOME** 10:01 a.m. rolled around and there was no call and no show from the installers for the date of our appointment (10/09/2013 between 9:00 a.m. and 10:00 a.m.). I called
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, the scheduler and she said the installers are running late and will be here within the half hour. I told her I've never seen anything like this horrible customer service in my life and to be perfectly honest, unless I get a HUGE discount, their installers may not have permission to come in once they get here. I explained that if I owe more than $100 balance, then I'm done.
Scottsdale Window Treatment Experts Provider Name Locked
said she would have to call corporate to give me any more than a 20% discount. I told her "You give 20% discounts automatically to Angie's List members" --she said she was not aware of this and considered this to be a generous discount. The installers showed up and I kept
Scottsdale Window Treatment Experts Provider Name Locked
on speaker phone for them to listen. They had to wait until
Scottsdale Window Treatment Experts Provider Name Locked
could call me back. The one installer suggested I call the Vice President,
Scottsdale Window Treatment Experts Provider Name Locked
and I did.

Scottsdale Window Treatment Experts Provider Name Locked
explained that she could give me a discount that amounted to basically 35% and no more (I owed a total of approximately $1093 and ended up paying a total of $750). I had already paid $500 and told her if I have to pay a penny more than $100 that she may not have my business for the thousands of dollars in shutters I have left in my kitchen and family room. She insisted I pay $250 because she was not prepared to eat that $150 in loss of profit that she claims she would have to do. At some point she told me that her father owns the business.I suggest the daddy needs to teach his daughter how to negotiate a bit better because his daughter just walked away from quite a profit in an order that I was prepared to make right then and there. Total bad experience. I felt bad for the one installer,
Scottsdale Window Treatment Experts Provider Name Locked
. As he was listening to this on speaker phone, he kept shaking his head in disgust because he truly, truly wanted the business on the other rooms of my house.

As for the explanation
Scottsdale Window Treatment Experts Provider Name Locked
gave for my bad experience -she claims that they have moved to a beautiful facility and my order fell behind due to this unfortunate situation and sometimes these things happen. She claims that production has finally caught up to between 6-8 weeks (
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unknowingly just let it slip that this apparently has made my order last in the catch-up process).

Bottom line: I'm done with this company. Their communication and customer service is a complete train wreck.
"
A
"
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had some good suggestions on paint colors and window coverings. She arranged for two paint sample cards to be sent to me and offered to come back and measure for window treatments. She was very pleasant and it was easy to talk to her.
"
B
"In year 2011, after had a detailed $99 energy audit, I decided to take the report’s advice and install new sunscreens to save more my energy bills and keep my house more comfort. I found Cactus Sunscreen through Craiglist. I compared with four different vendors from BBB webpage, user reviews, pricing, to materials etc. Cactus Sunscreen provided me the best deal.
Recently, I just purchased my first rental property and decided to choose Cactus Sunscreen again for whole house installation. I tried to contact my previous installer
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again. Unfortunately, he was in other job and he referred his colleague
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contacted me instead.
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arrived my new house on time, got some basic measurement, and draft out the pricing. He also gave me some discounts as a return customer who had worked with
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in the past. After I agreed the installation,
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came to my house next day for more precise measurement and checked my windows frame structure. Two days later, I met with
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again and completed installation. I am very happy to see
Scottsdale Window Treatment Experts Provider Name Locked
again. The new sunscreens are very clean looking, fit the windows well, and I am very pleased. I hope to be calling again in about 6 to 8 months with a new job for my brother new house.
"
A
"
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's Blind Repair has been to my home many times which shows how much I have always been satisfied ewith the service received. They do a great service at a great price. They know their business!!"
A
"I gave a mixed review but overall an A to be fair to them as the shutters/blinds are gorgeous, and the guy who installed them, very nice and professional and did a great job. However, I was told it would take 2-2 1/2 weeks for them to be ready, but it was over 2 months, and when I tried to contact them they did not respond right away(with an email and a call, owner said never got phone message)but then did and said another week, but was a few more weeks. Also, if they had called me and explained why taking longer or contacted me in any way, instead of me having to chase them down, wouldn't mind as much. But they are good quality!"
A
"We have an 8' Silhouette roll-up blind that the loop cord broke. We also had 2" wood blinds that are 6 feet wide and only one side rolled up.
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was able to come the next day. He called 15 minutes before arrival, and showed up right on time. He knew exactly what was wrong and had the parts on his truck. He fixed it in less time than he estimated on the phone. He charged under $75, whereas another company on Angie's list that is highly rated quoted us $135.
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has been doing these repairs for 30 years and is great. They deserve the A ratings all the way down.
"
A
"Fantistic difference in my home! Why did I wait so long? The roll shutters make a amazing difference in your home. Now I can enjoy my home in the Arizona summer. The people are great to work with and on time. I would recommend that you have the shutters installed. You will be amazed!"
A
"
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is the most awesome person. He is professional, polite, knowledgeable, curtious, prompt, understanding and willing to go the extra mile with customer service. He measured our windows in the master bedroom to include a sliding glass door and made suggestions regarding the type of product(s) we would be most happy using. The product he recommended for the sliding glass door is so cool. It meets our needs and is particularly good at keeping the bright morning summer sun out of the bedroom. We needed some adjustments to the window treatments once installed and
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was right there to accomodate our likes/dislikes and handled everything with poise and professionalism. I would not hesitate to recommend
Scottsdale Window Treatment Experts Provider Name Locked
and
Scottsdale Window Treatment Experts Provider Name Locked
to any of my friends, family or neighbors. It was the most positive experience we have had in many years of working with contractors and service oriented people. Thanks so much
Scottsdale Window Treatment Experts Provider Name Locked
.............

Scottsdale Window Treatment Experts Provider Name Locked
R.
Scottsdale, AZ
"

All Window Treatment Experts in Scottsdale, AZ

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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View locations from page 3 of ScottsdaleWindow Treatment Experts

AZ DRAPERIES & PILLOWS

802 E AMBERWOOD DR.
Phoenix, AZ

B & B BLINDS & BUILDER SERVICES

1255 N Mondel Dr
Gilbert, AZ

BAILEY'S BEAUTIFUL BLINDS ETC

9917 E FILAREE LN
Scottsdale, AZ

Binswanger Glass

965 Ridge Lake Blvd
Memphis, TN

BIXLER & CO

15905 N GREENWAY HAYDEN
Scottsdale, AZ

Blind Devotion

1986 N Alma School Rd
Chandler, AZ

BLIND DOCTOR

9913 E FLOWER AVE
Mesa, AZ

BLIND GUYS & DESIGNING WOMEN

821 SW Oldham Pkwy
Lees Summit, MO

Blind Man

237 E. McNair Dr.
Tempe, AZ

BLIND SHOP

2425 E LA COSTA PL
Chandler, AZ

BLINDS & BEYOND BY WIKLER INC

24795 N 119TH PL
Scottsdale, AZ

Blinds Galore

5744 Pacific Center Blvd Ste 306
San Diego, CA

BLINDS MART

7728 W EUGIE AVE
Peoria, AZ

Blinds-N-Shutters Superstore

7143 E. Southern Ave.
Mesa, AZ

BRANDT'S INC

4848 E CACTUS RD
Scottsdale, AZ

Brooks Interiors & Associates

10234 N. 54 Drive
Glendale, Az

BUDGET BLINDS

17419 N 27TH ST
Phoenix, AZ

BUDGET BLINDS

15642 E CAVERN DR
Fountain Hills, AZ

Budget Blinds Of East Valley

8872 S Heather Dr
Tempe, AZ