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Tree Service reviews in San Tan Valley

Real People ~ Real Reviews ~ Real Results

  • It went great. The crews were on time both times for the removal and the stump grinding. They were courteous. They cleaned up the mess. One of the stumps required extra time but Wil and Joey did what they needed to do! I got three estimates from three different companies. Integrity wasn't the cheapest (they were in the middle) but they did seem to be the most knowledgeable and most professional. One of the other companies seemed like they were just trying to up-sell me on more services. Integrity didn't do that. They told me what would be done, told me what I needed to do to kill the stumps(and save me some money) and were here when they said they would be. I highly recommend them!
    - Rodger M.
  • Adam Gilletti, the owner of the company is absolutely fantastic. He responded to our request for work in a timely fashion (though he is so busy that it is not easy to get in touch with him----a good thing for him) with costs that are very reasonable. This is the second time we have used his company. (The first time we used Adam was for tree removal. When his crew was done, our yard was actually cleaner than it had been before they arrived to remove the trees) The landscaping is a delight to look at, as is the free form fences that Adam put in our yard. He and his workers were punctual, polite and very professional and his ideas for what we should plant in our yard was on point. It is clear that Adam loves what he does. I would highly recommend his company to anyone who wants to landscape their yard.
    - Peter F.
  • I called and scheduled an estimate of the trees I was wanting trimmed. Ben called me the day before and showed up bright and early in the morning. Was right on time. I walked the property with him and showed him what I was wanting done. He took notes and said he would email me an estimate and told him that would be fine. I received the estimate the following day however there were some items on the estimate that were incorrect so I sent Ben an email requesting a revised estimate. On his estimate Ben said to either call or email if I had any questions. A week went by and I did not hear back from Ben so I sent him the same email again. A week later still no reply. I finally gave him a call and he told me he never checks his emails because the office is too far away. I thought this was a pretty popular form of communication these days! So he said he would update estimate and send me a revised estimate. A week later I still have not received revised estimate. Three weeks later I have not received an accurate estimate. I called into office to request they send someone else out to do estimate. Was just curious if they would follow thru this time. A day was scheduled but no one ever showed up or called. Moral of this story is that Tree Pros must have more work than they can keep up with and is not interested in taking care of past clients. I have hired them before and they did a good job but I will have to look for someone else for my future tree trimming needs. You might want to do the same thing and avoid all the wasted time and effort.
    - David G.
  • it's difficult to write this review, as my wife and I understand the negative impact of posting such a review. Yet, with the previous reviews showing this to be more of a "repeat" behavior than a "one off" incident, we felt inclined to follow through with the review. We found Lani's add initially here on Angie's List. We were seeking an experienced arborist to provide care and maintenance for our one-acre yard. Lani seemed to have the qualifications we were seeking. Overall, here reviews were very positive. Yet, there were a couple very negative reviews due to a lack of professionalism with regard to following through, or negativity. We thought perhaps these were isolated incidents and since we weren't finding many qualified arborists out there, thought we would give Lani a try. I contacted Lani initially via phone and left a voicemail. Lani returned my call within 30 minutes and was quite pleasant over the conversation. She was booked for the next couple days, so we scheduled a time for a Thursday for her to stop by, look at our yard and provide a quote for services. When Thursday came, Lani called to let us know she was swamped with a client in Scottsdale and thus, couldn't make it to our place in Gilbert that day. Lani was pleasant and professional and apologized for not being able to make the appointment. Lani offered to rebook the appointment for the following day (Friday). We agreed. Friday came and Lani didn't make the scheduled appointment Friday morning. Lani did call early Friday afternoon to let us know she had received a new corporate client, which was why she wasn't able to make the appointment. Lani was still professional and apologetic in her conversation and asked to reschedule to appointment for sometime on Sunday. We agreed and Lani said she would call before coming on Sunday morning to let us know when she was on her way. Sunday came and went, however... with no call from Lani. We received another call from Lani the following Monday, again apologizing for the third missed appointment on Sunday. Lani said it was just crazy busy for her right now, but if we would leave the gate to the backyard unlocked on Tuesday, she would make it by to check out the yard and call me with a quote for the services we were requesting. I agreed, knowing I would be home all day Tuesday anyway to meet with her when she arrived. Come Tuesday, I unlocked the gate and spent most of my day working in the yard and garage, while awaiting for Lani to arrive. Unfortunately, Lani was again, a no show. We never heard from Lani again. No call to apologize for the fourth missed appointment. No call to say she was simply too busy to take on any new clients. Nothing. It's unfortunate, as I do hate to post such a negative review and we were truly hoping to find a professional, personable arborist for our yard and trees. We use Angie's list so we don't have to vet our own service professionals. I guess we should have paid attention when we found the other negative reviews regarding Lani's ability to make her appointments. Bad judgement on our part.
    - michael k.
  • Communication was great. I asked for a call before they arrived so I had time to take the dogs out and unlock gates. They called as agreed. Before they started we went over details and everything was completed as requested. They worked almost non stop for 7 hours to complete the job. They brought all the correct tools and equipment. They even gave me suggestions that will help me make upkeep easier in the future. I will definitely use them again in the future.
    - Joy Z.
  • The rental must've been okay since we received no notices from the HOA to the contrary.  There's only a small patch of grass in the backyard, the rest is desert with no plants.  The front has 2-3 trees and 1 bush to trim.  Thought cost of $45 every 2 weeks was excessive, but went with them because they received good ratings.
     The personal residence was another story.  They gave us an estimate of $60 and hour for 4 - 6 hours to clean up the property.  It took far longer than that and we received a bill for $710!  Even with that, they failed to trim 2 of the trees, one of which has now broken in the wind (abt a 30-40' ironwood).  They seemed to do a good job on the cleanup.  The first maintenance was actually over 5 weeks later.  They were asked to trim down some of the bushes, to trim the sage in he backyard as individual plants (not a hedge) and to level the trimming on the sage around the pool (it went from small to high in 2 bushes, trimmed as a hedge).  Our requests were not only not done, they did NO weed control, refused to trim 2 of the trees in the backyard.  When I mentioned it to Barry, he offered to send someone out to take care of the weeds; they won't trim any trees higher than 6'.  I told him to forget it, I'd do it myself!  We later discovered they had only trimmed 1 of the 3 palm trees in the backyard, although all 3 needed trimming.
    Last week we saw someone strolling around our backyard.  When asked what they were doing, we were told they were there to do the monthly maintenance.  It had been 3 weeks since the last maintenance!  No notice, no knock on the door, they just walked in!  We have a 109 lb dog and a 55 lb dog; both are very protective of their yard and property.  I'm sure if one of Barry's workers has been bitten we would've heard about it!  We also have about 100K worth of show horses on the property; we don't allow folks just to stroll around the property.  When I complained to Barry, he gave me a smart reply and claimed this was our "regular day" (news to me....I was never told a day the maintenance would be done on a regular basis)so I cancelled the maintenance on both the rental and our personal property.  Guess $210 a month comes easy!
    In my opinion, I would not do business with this individual/company.  From what we could tell, he has an estimator (who, based on our experience, doesn't know how to estimate....big difference between $360 and $710!), and then a couple of crews of guys (who, in our opinion don't seem to know much about landscape maintenance).  He never looks at your property or what his guys have done.  You never know when he's coming, but expects payment within 10 days of doing the maintenance.  Even when we gave his guys a check for the 1st maintenance at our residence, I was still billed several days later as though I hadn't paid.
    - Karen A.
  • Once again All-American Landscaping did a top notch job for a fraction of the price that other landscapers wanted to do it for. They even took a pile of branches I had on the side yard, no questions asked.
    - Brady H.
  • All work was done professionally and quickly. Even though we weren't home at the time of this job being performed, Craig kept me apprised of the work being done. Even sent pictures of the completed job. The crew removed all the removed and did an excellent job of cleaning up after removing the stumps. Can't say enough about Craig and his crew at Tree Logic as I would definitely use them in the future. Highly recommended company.
    - Lance D.
  • We called to get an estimate.  Adam Gilletti answered and schedule an appointment a few days later.  He arrived on time and walked the yard with my wife, and then provided a detailed estimate of $1,550 (after discount) to trim 15 large trees which had not been properly trimmed in almost five years.  We agreed on the price and he had an opening the following week to do the work.  He and his crew arrived on time and began work immediately.  They knew what they were doing and did an excellent job of cutting back the trees properly, hauling off the trimmings.  They worked quickly and completed their work the same day.  After all large branches and limbs had been removed, they went back over the yard cleaning up small leaves, twigs and other debris.  They blow off the driveway, and all sidewalks to ensure they left no clean up for us. 
    They did an outstanding job!  Better than we had hoped for.  We definitely would recommend their work, and will use them again when the need arises. 
    Thanks Adam for a job well done!  We are very Satisfied!
    - GARY A.
  • I am a tree that fell against my neighbors home. I was worried about any potential damage caused by the tree falling over after a wind storm. I called the Yard Experts and they promptly said that they could come out an give me an estimate. They said they could make an appointment with me that day. I stated that I would not be able to make it the same day, but the next day would be okay. The owner Raul came out and gave me some options and I told him that I would need to talk to my wife. Afterwards, we made the decision to trim the tree.

    The appointment was made for the following day after our decision. The crew came out and did way more than I thought that they would do. Not only was my tree trimmed, it was evaluated, sculpted, staked. The process took nearly 3 hours to complete, but I was advised on all the work to be done. In my opinion, the $225 was more than reasonable, if anything, I thought that it would cost much more for all that they did! With that said, I would recommend the Yard Experts to anyone.

    - Robert J.
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Tree Services in San Tan Valley

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