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Jewelry reviews in San Tan Valley

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  • About Donaldson Watch & Repair: We have had them replace my wife’s Seiko Braille watch battery twice prior with excellent service. On Thursday Sept 29 I had a bad experience. They stated the battery was fine, had it replaced July 15 thus just under 90 days. The Owners Wife was hemming & hawing about estimated time of any repair. As I was calling my wife on the phone she kept interrupting me. She was stating Amazon sells old watches left on the shelf. Explained we bought it new. She stated that style isn’t around anymore. On more than one occasion had to call wife back. The lady didn’t know it was a Braille watch, looked it up online to get one from Amazon, (When home noticed it was 2013 the year we bought it so she was wrong) then stated how backed up they were, so thus not wanting to repair. Asked of anywhere else to repair, she said no. I had been too Fast Fix It Jeweler’s (I believe) before. I then went to Fast Fix It Jeweler’s, who gave me an immediate estimate and price. They replaced the battery for free and it works! Still! I will go there again anytime. Called back Sept 30, got husband shared what happened even explained the battery change fixed it, but he was stuck on the fact I didn’t leave it for him to fix, he just didn’t get it that the watch battery was bad after all. Don’t go there expecting to be heard for a simple fix.
    - Kim T.
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Jewelry Stores in San Tan Valley

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