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Auto Shop reviews in Safford

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  • I stopped by to see if my front tires needed to be replaced.  They inspected them immediately and showed me how to know if they were at the "worn" point.  It was determined that they did need replaced, but I needed to go to work on time.  They arranged for me to come in a little before they officially opened the next morning and got me in and out in plenty of time for me to be at work on schedule.  This vendor always offers personalized and professional service in a timely manner!
    - Sandy J.
  • Needed parts for an older model vehicle.  Vendor went out of their way to locate and bring in these parts for us.  They let us know as soon as they arrived.  Their professional sales team always ensures that we get the exact parts we need.
    - Sandy J.
  • Took it in on a Tuesday - received quote - gave the go-ahead.  Johnson got all of the parts in and completed the work within 24 hours.  The repairs were successful.  They were neat and clean, did not leave prints on the body or interior of the vehicle.  The service department was very professional and courteous.  They explained in detail what the problems were and what they did to solve them.  We would use them in the future.
    - Sandy J.
  • I've had this done at Walmart many times---{I do not get tires there:Limited choice]
    Very erratic---May forget to put cap back on engine and then WILL pay for engine clean-off, but what a bother---and you could have a and quot;melt-downand quot;!
    Courtesy variable.
    I MAY have noted better organization lately but even in 2013 I had to track down someone,in the heat, to get my car into the shop!
    - ron s.
  • Easy appointment telephone. Personable small staff. Try to hurry if need to.
    Small town coziness unlike Walmart.
    Waiting room.
    Will explain any details including any staffing problems.
    Convenient location on edge of historic downtown Safford.
    Service very fast but call ahead re rare parts needed [something important in any small town!].
    - ron s.
  • Going to Big O, no matter which location I choose is always pleasant! The men/women are friendly and they take great care to make sure things are done properly as well as get you the best deal!! The tires we received were great! My only suggestion that I could offer, is when you are training a newbie, even if it's a tire you weren't planning on replacing they should be trained to check EVERY tire. I purchased 2 tires and because he was new hadn't checked the 2 I was replacing. I just happened to notice before I took off the tread was coming apart on one of them, so I immediately went in and bought another tire. That isn't a complaint against Big O, just an observation to make sure the new ones check it all! We were all new at one time though! Would go back to them for any tire or car need!
    - Rhonda P.
  • Very pleasant. I was impressed with the speed in which they responded when I left a message, yet when we stopped by they weren't high pressure sales and I like that. Even though we didn't buy this time they will be at the top of my list when we do soon! Great customer service and interested in each person as an individual!
    - Rhonda P.
  • They were very pleasant and very prompt in greeting us when we walked in. All the employees seemed attentive as well. Even though we weren't able to do the service, I would most definitely go back and use them for many needs, just because of the great customer service!
    - Rhonda P.
  • I walked into Kempton Chevrolet on March 5th with a seemingly impossible list of needs and wants. David Farar patiently listened to my needs and said and quot;We can do thatand quot;. Less than 24 hours later I drove off in a great pre-owned Chevy Traverse. I couldn't be happier with the transaction. Excellent service all around. I will definitely recommend Kempton Chevrolet and David Farar to my friends and family!
    - John P.
  • unknown
    - Richard D.
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Auto Shops in Safford

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