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Sears Appliance Repair

Founded 1956 • Angie's List since July 2016

B Rated | 9 Reviews

Description

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply” ...

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Verified Reviews

A few reviews for this pro…

A

RATED

10/26/2018

Had part in truck so no waiting for repair.

DESCRIPTION OF WORK
Washer repair

CATEGORY appliance repair,small appliance repair

F

RATED

07/04/2018

Waited 10 hours and no show or call. I called and was told technician had an "accident". Truth is he did not want to work late. Could not talk with anyone in the US - only Phillipines. Very poor English and bad attitude! Refused to schedule first appointment next day. Said wait another week. Refused to waive $99 dollar diagnostic charge for my inconvenience.

DESCRIPTION OF WORK
Repair clothing washer

CATEGORY appliance repair

F

RATED

07/10/2017

I reported the broken washing machine on May 28 and Sears couldn't make it out til June 27th. The day of the repair, no one showed! I called Sears customer service and the first CSR told me the repairman has said no one was home. NOT!!! He then passed me to a supervisor who told me that the repairman claimed he couldn't find the house! He did call me on my cell ONCE, but left no message and with a...

DESCRIPTION OF WORK
Sears was contacted by my warranty company to repair a washing machine in at my home in Overgaard, AZ.

CATEGORY appliance repair

A

RATED

02/18/2017

Perfect, had thenough right parts equipment and knowledge.

DESCRIPTION OF WORK
Michelle answered my call at 9 30 pm, Friday night. Wow !! Shawn the technician showed up early, was super professional and completed the repair in excellent time. His knowledge of the repair made me very comfortable and will use them again without question.

CATEGORY garage doors

A

RATED

01/24/2017

The service was performed by Sears Home Services; however, I was unable to find that name in Angie"s List. The website link provides for Sears Appliance Repair goes to the website for Sears Home Services. My complaint with the appliance is that it occasionally leaks water on the floor and sometimes fails the spin cycle. The service techician performed a diagnostic, which is built into the applianc...

DESCRIPTION OF WORK
Service to Kenmore Elite front loader washing machine

CATEGORY appliance repair

Services Offered

Appliance repair - cooktops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.

Services Not Offered

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General Information
Free Estimates
No
Payment Options
American Express, Check, Discover, MasterCard, Visa
Emergency Service
No
Warranties
Yes