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Lawn Care reviews in Queen Creek

  • F
    WOW!!!! This has got to be the most unprofessional company I have ever dealt with. I had hired them to take care of my house in San tan valley I was not living there and I thought they could be trusted. I have cameras on my house guess they didn’t see them even thought they are white on a brown house. I had been using them for a couple of months and wanted them to make SURE all the plants and trees were getting water and had paid them in addition to my monthly bill. When I had asked the Forman if he had checked them all. His words to me were he took care of it himself. Well two months later a lot of plants had died as well as some trees. Guess what the water was turned off by them no one else was permitted to go on my property. I had a zero gallon usage on my water bill they had turn of the water to the pool and the drip system. I reached out to the owner but he never responded to my calls.
    - pamela r.
  • F
    Went real bad I hired this company because I thought they were good. I knew they were more than others but was willing to pay for good service. I hired them for my home in San tan valley. I wasn’t a full time resident at the time so I had to trust them. I had asked them to make sure the water system was in good shape check for leaks make sure all the trees and shrubs were getting the appropriate water needs. I paid them extra to do this. Well after about three months I noticed there was no water being used only a small amount. I had ask them if all was set correctly and they assured me it was. Well I went there and found that they had turned off the water suppl to the watering system. I lost 2 palm trees because the water was turned off. I have cameras on the property I reviewed them around the time they said they adjusted the water I noticed the Forman was the only one there and he just stood in the back yard killed some time and left. I fired them shortly after and never ounce got a call from the owner trying to resolve the situation. I am a business owner and for sure a would have reached out to the homeowner. I was also disappointed with the by weekly service they didn’t even more the garbage cans to do behind them. They should not call themselves experts
    - pamela r.
  • B
    It was initially difficult to get a response for an estimate. But after the estimate was received the price was fair and the quality of service was very good. I one wish they had removed one other half dead rose bush. I was pleased with the service I received and would highly recommend this company.
    - Emily H.
  • D
    It went well as far as the front and backyard were thoroughly sprayed with the product, and the weeds did die as described. However, trying to get this scheduled with provider was a painful process. We scheduled the first appointment through Angie's List email, then he called to say he was running a couple minutes late, and 2.5 hours later I had to call him back to find out where he was, but since at that point it was 10pm my husband did not want him coming that late so we had to reschedule. We rescheduled, and he didn't show up and he called after the time he was supposed to be there saying he was running a few minutes behind  and if we wanted to reschedule again which we didn't, so we had a 630pm-7pm appt both times, the second time he finally showed up but not until 9:30pm to perform the work. My husband was very upset with this and upset we had paid up front because he wanted to cancel with this provider. We wouldn't use him again as our provider because we cannot sit around at our house waiting for the service technicians to arrive in a 24 hour window, if an appt time is made, it should be upheld by service provider.
    - Chrystal W.
  • A
    I purchased a special deal on Angie's List for this company for $99 weed treatment.  Appointment was made for 13 March but he couldn't make it due to some equipment failure.  He was very apologetic but I understood and it was no problem.  We rescheduled for 20 March and he showed up on time and was very knowledgable.  Since I am new to Arizona he explained what should be done for the yard and helped me understand how it all works.  We will continue to use this company for continuing weed control.  He was so sorry for having to cancel the first appointment he offered my next treatment free of charge!  Now that's customer service.  I highly recommend this company to everyone.  Great service, knowledgeable and professional and all at a very reasonable price.
    - Sandra C.
  • C
    We originally started service with them when we moved into our home. The realtor had left their card with us. We had a lot of questions, as we came from Washington State and had no idea about the landscaping needs here including the two different forms of grass, types of flowers that thrive in this area, etc. The problems started when we were told what things needed to be done on a regular basis, and ended up having the services done twice (fertilizing). Even after we were told that they did and quot;weed and feedand quot;, the weeds continued to grow. Each time I called the office to inquire, I was told that they would send someone out. Nothing seemed to change after those visits (many of them), so we changed to another company. They did not seem to follow through either, so back we went to the Yard Experts for a second try and second chance. I called them to let them know that we needed to skip a service as we were going to be out of state for a couple of weeks and the back gate would be padlocked for safety reasons(pool) and that there would be no access. I received an email bill while I was gone for the full amount of the service! I called and she said that the crew had gone out and couldn't get into the back yard because the gate was locked and so they just did the front yard! She then charged me for just the front. I believe that the majority of this businesses' problems are within the office itself and definitely a communication issue with the crew. I did pay for the front yard service but have since moved on to another company.
    - Penelope B.
  • A
    Good customer service.  Good follow up.  They were responsive and timely.  I had an additional quote that was almost double the cost. I also had 2 other companies never call me back.  This service called me back promptly, did what was agreed to, and followed up with a phone call afterward. The work was done well and professionally.  I would recommend this service and will definitely use them in the future.
    - Paul W.
  • A
    Steve was very professional and prompt. I called him on 5/8/14 and left a message. He returned my call within the hour and informed me that I was out of his service area but he would still make the drive out to San Tan Valley to give me a free quote.
    He arrived on time and gave me a pretty reasonable estimate considering I had extremely overgrown brushes and shrubs. We set the appointment for today 5/12/14 and I must say.. the Job is complete and i am very happy! He is a one man operation but he took his time and did a wonderful job. My neighbor directly across from me took notice and called him over before he could even drive off. I think he may have another job lined up soon :-)
    Hopefully he becomes a regular here in San Tan Valley.
    K. MItchell

    - Kimberly M.
  • A
    Raul was extremely professional and showed up at the agreed upon time for both the estimate and the subsequent work. His two-man crew did an extremely thorough job. My house is on a large lot (hence the price), and they spent about 8 hours here. The yards were left spotless. Will definitely use them again.
    - Pascha F.
  • A
    They are responsive to all of our requests. No real complaints. They do a great job and are reasonably priced. We have had them coming to our home twice a month for a couple of years. No plans on changing that.
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Lawn Care Services in Queen Creek

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