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Auto Repair reviews in Queen Creek

  • A
    I remember the price was reasonable but I don't remember how much it was. They do good work and their responsiveness was very good. They were honest and efficient. We've used them a number of times.
    - Christopher F.
  • A
    I was very impressed with Ryan's honesty and knowledge. He knew exactly what was wrong with my vehicle's air conditioning. I had never heard of this part before this happened, but when I described the symptoms of the vehicle to him, he was able to narrow it down to a specific part. When I realized how labor intensive the work that needed to be done was and was unable to follow through with the servicing of my air conditioning at this time (but intend to in a few weeks), I wasn't charged for his time and efforts. He also checked my fluids as needed for free. I am relieved to know exactly what is wrong with my vehicle and am excited to find a mechanic that is not only knowledgeable, but honest. Finally, I was impressed with the promptness of the communication regarding my vehicle over the phone, as well as the thorough time that was taken in person to explain things to me. I would recommend this company to all.
    - Nicole T.
  • A
    While I was there they gave me a free rental car because the part they needed was not the one they expected they needed. On top of that they washed the interior and exterior of the car. They also had a half-priced deal on window tinting that I took advantage of. I think they give pretty good service and they did a great job.
    - Sharon E.
  • A
    My intent in taking my "lemon car" to the shop was to become more knowledgeable about the condition of my car, and then decide if I should sell it or keep it. I had just spent nearly $3000 on this vehicle and so I couldn't afford any repairs right now. I knew the car wouldn't last too long - but I needed to play oddsmaker. If I could keep the vehicle for 6-12 months or more, I would likely keep it. In reality, I really just needed a commuter car that would get me to work each day until I could afford to make a better purchase decision next time.
    The nice thing is that Jeff actually showed me each of the faulty components while my car was on the hoist. For example, even though the brake pads were worn down, he still estimated I had 5,000 - 10,000 miles before the brake pads would no longer work. But he also clearly told me the safety issues involved if I were to drive the car with these faulty parts or components that needed service. After his inspection, I could see there was a lot of problems with this car - including it being in a wreck - but at least I now knew what the issues are.
    The one hour it took to inspect the vehicle, which included a 20-25 minute test drive on the freeway, was well worth the time spent. Unfortunately, our test drive did not result in the "Check Engine" light coming (even though it repeatedly and consistenlty had come on within 5-10 minutes of driving on the highway). Jeff even confirmed what another mechanic had said. They were suprised that even though the light wasn't on, the codes should have been in the car's memory, but my vehicle didn't appear to have any information in memory when hooked up to their troubleshooting equipment. (I should say that Jeff's full inspection went well beyond the transmission, including checking the SPS light on the dashboard. But I focus on the transmission since that and engine repairs are the most costly repairs out there).
    Before taking it to Crawford's Automotive, I had talked over the phone with other mechanics and had read online about engine code P0740. That led me to believe that I would need to rebuild the transmission if I were to keep this vehicle. But how long did I have before my transmission failed? I didn't know and mechanics didn't have a crystal ball to tell me. (One mechanic estimated a transmission would cost $2300 to $2800 - which is nearly what I paid for the used car itself! But because Jeff was able to inspect and drive the vehicle, he was in a better position to tell me different factors that can cause the "Check Engine" light to come on. Jeff acknolwedged this could be a possibility, but the light could also be triggered by other factors as well, such as an electrical problem, sensors, etc. From that, I concluded that I might have time before the transmission went out completeley - or even if it would go out at all.
    I'm not a mechanic, and so I can't explain all those details - let alone fully understand them. However, because our test drive resulted in no problems shifting into gear, Jeff said it was possible the car wouldn't necessarily mean an overhaul of the transmission - at least not immediately. Moreover, Jeff couldn't tell me how many miles I could drive the car before I might experience problems shifting gears - a sign I would have to fix the transmission. However, I concluded that if the vehicle could possibly last a six months or more, it may be worth keeping, especially if I budgeted to do some of these prioritized
    repairs over that time. I knew from driving older Honda Civics and Accords, that driving well over 200,000 miles could be possible. My car currently had 161,000 miles.
    Before leaving the shop, I asked Jeff to email me a list of the recommended repairs, and the cost to fix each one. Because I had
    just spent all my money on buying this used car, I didn't ask Crawford's Automotive to do any of the repairs on this visit. 
    However, I did come away knowing that I had finally found a trustworthy shop who would treat me fairly. 
    I vowed I won't go any more to any auto repair shop which doesn't have good consumer reviews. That's the value of Angei's List to me.  Thanks Crawford's Automotive and Angie's List!
    - Doug B.
  • A
    We have all the vehicles in our fleet serviced at Autovaun - trucks, cars, SUV's.
    Our last visit was typical of the caliber of service offered.
    No waiting to get the vehicle signed in.
    Alyssa is an excellent service writer - she knows us, and the vehicles in our fleet.
    Drop off is quick and easy with no attempts at up-sells.
    Estimates for required services are fair and communicated in a non-condescending fashion.
    You can tell that there is lots going on, but the customer service rendered is unhurried and personal.
    The vehicle was ready when they said it would be.
    Easy access right off McKellips.
    - George W.
  • D
    The guy was rude and very short with me saying he couldnt do estimates over the phone
    Then i went into his shop and he told me to get check ingine light checked woul be like 75$
    When most people fo it free. Then i couldnt even do that anyways because they ssid they werd too busy.
    - andrea r.
  • A
    My Car died one day on the way home from school and I pulled into the place where I get my oil changed. They advised me it was the Alternator and that it would cost over $600 even with a refurbished unit. My wife called Arizona AutoMasters and they quoted $281.00!
    The other location had also advised it would be around $500 to get my power steering pump replaced. AZ AutoMasters did it for half that. I had my car towed into AZ AutoMasters, they fixed the alternator the same day, while I was waiting.
    I made the appointment for the following Monday for the power steering pump that had been out for 8 months due to the expense from the other location! They were extremely professional, their prices were EXACTLY what they quoted me, and I found out afterwards that they offer a military discount! But even without that discount, their prices can't be beat! 
    The cost is amazing, the service is excellent, and they have free wi-fi in the lobby so I could work on school work while they fixed my car.
    - Crystal M.
  • F
    The gentleman seemed annoyed and was very short with his answer. "I don't know you will have to come in I cannot give you an estimate without knowing the problem." Clear understood answer but like I said he was really rude about it.  I then drove down there walked inside around 12pm and they said sorry we are too busy you can make an apt and come back tomorrow.  He could have said that over the phone so I didn't have to drive 30 to go there.
    - andrea r.
  • A
    I came to this garage by a recommendation from a coworker. I initially called for a quote and 2nd opinion regarding another garage's insistence that I needed new shocks along with the tires I originally wanted. The owner told me that it is a common up-sell for mechanics to do this and he wanted to see the car to know. I dropped the car off before work and got a call within an hour to tell me that the shocks were just fine, saving me several hundred dollars. He gave me the options on various tires and went straight to work, finishing maybe 30 minutes later.
    I was unable to get there by the time they close. The owner told me this wouldn't be a problem and he'd just stay until we got there. I paid for my tires and went on my way.
    One week later I drove over a small screwdriver that caused a slow leak. I brought the car back to the shop and he replaced the tire without a thought, showed me what had gotten lodged in there, and sent me on way at no cost.
    I find a quality, trustworthy, reliable mechanic to be a rare luxury and I think I've found one with GT Transport.
    - MIchael K.
  • A
    Excellent service, fast reliable, Brad always checks out every detail and lets you know what problems may be coming up if any. Have used Brad many times and he is a genius mechanic. Doesn't' try to sell you things you don't need!
    - Margaret H.
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Auto Repair Shops in Queen Creek

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