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Flooring reviews in Prescott

  • A
    Desert Hardwood Flooring
    The hardest part of writing this review is where to start���..My husband and I moved to Prescott a little over a year ago, bought a twenty year old 4400 square foot house that needed lots of love, and completely gutted it. We decided to do 4000 square feet in hardwood and found a beautiful European Oak, eight inch plank in cream, grays and muted blue, and it���s fabulous. The main reason it���s incredibly beautiful is because of Sylvan Incao, owner of Desert Hardwood Flooring. Sylvan is truly an artist with an eye for color and detail. Being a designer myself, I was blown away by how he placed each piece in such a way, alternating the character to accent each plank, that it resembles an elegant canvas of color and texture. Every day I walk around this home and marvel at his expertise and talent. It���s stunning. Then there are the stairs. We have Oriental carpets and planned to put a runner down to the lower level with carpet rods. When I saw the stairs and the pieces Sylvan had chosen for the bull nose, treads and risers, I knew the Oriental runner wasn���t going to happen. They���re just too pretty to cover up. When you walk up or down the stairs, your eyes are drawn to swirls and color and texture and design that very few people appreciate or are capable of designing, but that���s just Sylvan. Professionally, Sylvan and his crew, Jessie and Ricky, are beyond reproach. They arrive on time, totally clean everything up before they leave daily and their work ethic is amazing. Plus they play great music! All in all, Sylvan is the ticket. Do yourself a favor. If you���re in the market for hardwood and want the best, call Sylvan.
    - Jeanie J.
  • A
    Desert Hardwood Flooring
    Great experience! We had close to 850 sq. ft. of hardwood flooring installed. The job also required quite a bit of ceramic floor tiling to be removed first. Sylvan walked me through what to expect during the process (so much dust!) and how long it would take. He has a wonderful selection of hardwoods. The work was on schedule and the end result is amazing! I can tell they take pride in their work.
    - Yasmin W.
  • F
    KR Flooring Solutions LLC
    The end result was worse than before they started. I'm surprised that these folks are allowed on Angie's List at all. The estimate provided by KR Flooring Solutions included: "Replace one tile with crack down the middle with new tile provided by the customer." That was the only mention of our having to provide tile before the work started. Fortunately, we had one spare tile -- but only one. The first worker showed up with a child in tow (babysitting at the time?) and caulked some cracks. That's all he did. He said that he couldn't replace the single, cracked tile because it would just crack again. Well, yeah, if the heaving isn't corrected, the same thing will happen... When we complained, they sent out another worker who told us that all of the loose tile needed to be pulled up and re-laid to repair the tile heaving. That would almost certainly break some tile. But, he also told us that we should be able to replace a lot of the tile if we needed for the $600 we paid. The trick would be finding the tile. I gave the workman the only replacement tile we had so he could try to match it. A couple of weeks passed and we didn't hear anything back, so I called. The folks on the phone weren't nearly as helpful as the second workman. They told me that the problem was that we didn't provide replacement tile, so they couldn't perform the repairs. I pointed out that the estimate only indicated we needed to provide one tile -- which I had given the second workman to match. I was told that they couldn't match the tile. I said, "You're KR Flooring Solutions, right? Give me a solution." I was told that they would call me. That's the last I've heard from them. In the end, we paid $600 for some caulking that only made the patio look worse. And, we never even got our replacement tile back. Very, very disappointing.
    - John C.
  • A
    Desert Hardwood Flooring
    Great. I had called several flooring companies to get estimates for hardwood floors and found the cost to be over our budget. Sylvan was the only one who seemed interested in getting us what we needed and eventually we went with him for laminate flooring, which seemed to work better from a cost perspective. He showed us the InHaus brand of laminate flooring and it looks fantastic. We are satisfied and would use him again if the opportunity arises.
    - Byrd C.
  • A
    Desert Hardwood Flooring
    We were in need of replacing carpet and wanted wood/laminate flooring.
    Found Sylvan's ad in the "Prescott Courier". We must say he is so nice,
    calm, friendly and professional. His attention to detail is excellent!
    He gives you the time needed to make a decision and answered many
    questions over and over again...with patience and understanding. He did a
    stellar job!! As the say "bang for the buck" ... he delivered. We
    highly recommend giving Sylvan Incao.
    - Cathy F.
  • A
    Barrett Floors LLC
    Could not be happier with Christopher Barrett and his team of professionals. Customer service and follow up was excellent. Christopher employs highly skilled co-workers who are gifted at taking a tired, older house and transforming it to a modern luxury home. Beyond the quality of their work is their courteous attitude that made it a pleasure to have them in our home. I gave them a key to my house when I was not around and they took care of completing their work with amazing results. Neighbors and friends are astonished at the quality of their work and the attention to every detail. Pricing for the extensive work performed was very fair. My wife and I highly recommend Christopher Barrett and his entire team. I have used Angie's List for many years. I place a lot of trust in the opinions of other members when selecting vendors. I personally give Barrett Flooring an A+ rating and have already recommended them to those who are looking for quality work at a reasonable won't be disappointed!
    - Chris C.
  • A
    Desert Hardwood Flooring
    Came out to look over job and bid, got back to me in 2 days with price, took deposit, delivered the materials and began job a week later. ��Did the work in 3 days and was on time, polite and cleanup or job after work was excellent.
    - pat b.
  • A
    Desert Hardwood Flooring
    Sylvan, we can't thank you enough for the wonderful laminate flooring you installed in our home. We absolutely love it and would recommend you to our family and friends. Thank you for the professional service you provided. Please feel free to use us as a reference and we would love to tell your future clients they can be totally confident when using Desert Hardwood Flooring. Thanks again Mike and Sylvia Hedtke.
    - Michael H.
  • A
    Prescott Flooring Brokers

    We wanted to have a wood or wood laminate floor installed in our den and living room area.  We also needed to have the den floor leveled; we are on a concrete slab, but the floor slopes downward.  We stopped in at Prescott Flooring Brokers to look at their flooring options.

    We picked out a couple of floor samples and were allowed to take them home overnight to see how they looked in our home.  We made an appointment for Annette to come over and measure everything to give us an estimate.  She came out the next day and measured, then called with an estimate a couple of days later.

    Due to our budget, we decided on a wood laminate that is really beautiful. It is textured like real wood.  We signed the paperwork to schedule the flooring to be installed and the den floor to be leveled.

    A couple of weeks later, two wonderful men came over (exactly on schedule and on time).  They worked very hard and the work was done perfectly.  They started the work on Monday morning, and by Wednesday afternoon, we had a gorgeous, level floor.

    We are very happy with the quality of the flooring and the work that was done (and the price was good too!).  Everyone we dealt with (Annette, the two men who installed the flooring, and the woman at the store) was wonderful - friendly and professional.  We highly recommend Prescott Flooring Brokers and will call them again when we decide on new flooring for the rest of our home.

    - Gail L.
  • A
    Again, REVA'S FLOOR DECOR INC. does carpet repair
    Reva, the owner, was an absolute delight to work with.  She was a partner, not simply a vendor.  It was clear to me that she gets great satisfaction from helping those who seek out her assistance.  She is very efficient, if not by nature, then by necessity as the times that I have met with her she was in high demand and was not lacking in customers.  Although she had much higher dollar customer than I, she made me feel that I was just as important to her as anyone else.
    The actual work was performed professionally and in a timely manner.  The installer was very personable, clearly experienced, and took a great deal of pride in the quality of his work.  He was clean, well-groomed and very appropriate in all of our interactions.
    I am very satisfied with the final product and if I ever need any additional carpet or other flooring work done I will absolutely have it done by Reva's Floor Decor Inc.
    - Thomas C.
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Flooring Installers in Prescott

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