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Tire Buying And Repair reviews in Prescott

Real People ~ Real Reviews ~ Real Results

  • My car has some special requirements when it comes to tire rotation. It's a Tesla Model S with the batter pack under the car, so you have to raise it in a specific way so as to not damage the battery or the frame. Also, there is a specific procedure to turn the car off and disable the automatic suspension. Because of all this, they let me pull the car in and supervise the lifting and tire balancing and rotation. Most shops will not even let you into the service area, but I was working with them side-by-side. Very unusual but perfect for my situation. The lug nuts also have an unusual torque value, and I watched as they set the wrenches and went through a proper torquing procedure. Could not have been happier with this experience.
    One caveat with these guys - they almost always get the tire inflation pressures wrong. They seem to inflate to 32 psi every time regardless of the tire. I manage tire pressures myself now, so I just ask them to leave the pressure as is, but if you use them I suggest you check the tire pressures before you leave. I have had some that were significantly off.
    - Rob R.
  • No issues. Work was performed white we were shopping and we only had to wait a while before the truck was ready.
    Tires were ordered on the web in advance and shipped to the local store. Added benefit: I live in an unincorporated area so the taxes were lower this way as opposed to ordering in the store.
    - Rob R.
  • I asked them to track down a slow leak and do my usual oil change and to change the interior air filter.  They quote a price on each service item as well as an estimate on time.  They called soon after with the leak info (transmission) and quoted time and cost.  They saw my tires were wearing wrong and recommended an alignment.  They have never pushed that before, and I've done oil changes there for years.  And, I'd rearranged the car a bit when I hit a deer recently, so I believed them.  The car was done in time and as budgeted.  They have serviced an older Jeep of ours also, with a reasonable diagnostic and price.  This is a friendly and professional shop, in my opinion.
    - Susan D.
  • Perfect....my truck runs like a magic carpet!  Jed, Louie and the crew at Ponderosa Tire Pros are a classic, family-run operation that takes pride in their work!  They really take care of their customers.
    - Joel B.
  • I had taken my 2002 Ford Explorer Sport to the Ford Service Center 2 X for this air Conditioner Problem. They charged me well over 350.00, on each visit, and my air was terrible!! NOT cold, like it was when I bought the Ford, but cooler than outside. I thought that was the best it was ever going to get, because of the year (2002) of my Ford, (which has ONLY 40,000 miles on it)
    I WAS WRONG!!!! Dave fixed my air like my Car was new again!! :) I was even Cold after a few moments!! He also changed my oil, rotated my tires, and checked all my hoses and fluids............all for 110.00!!!!!!
    Since my Husband and I are new to Prescott, from California, we have now found our Car Guy!! DAVE'S AUTO REPAIR!!
    Thanks Dave for your HONEST Repair!!
    - Teri B.
  • Louie and the gang are QUITE professional and extremely knowledgeable. They listened to my needs and matched tires perfectly before my long trip. I would DEFINITELY return to them for all my tire needs.
    - Greg H.
  • They operate in several locations. They took my car in even though I did not have an appointment. I did not make any comparisons but I thought they were a bit high on the price. They were pleasant and did a good job.
    - Macrena S.
  • They take care of the tires when we purchase them. They will check the air pressure in them, and they even found a bolt stuck in one and repaired it for free because we bought the tires from them. The service men are good when we go in. I can leave my car there and come back when its ready.
    - Angie H.
  • Randy lent us a new tire and mounted it in the morning so we would have a spare in the car while he obtained the correct brand of replacement tire from his distributor. Later the same day he mounted the new tire on the car and returned our spare tire to the trunk . Randy was interested in helping us through the problem so our vacation would be minimally interrupted - he succeeded.
    - Tom G.
  • I think the quality is ok. I mean, the car is running. It took a very short time. It was good, easy to use.
    - Alyce H.
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Tire Shops in Prescott

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