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Recent Towing Reviews in Prescott

  • A
    I used them twice, once this year and once three years ago.  They are wonderful and do a terrific job.  I take my cars there for any insurance work I need done.  They are professional, friendly, and detail-oriented. I would go back there and I would tell my friends about them any time.
    - Carolyn F.
  • A
    I was referred to this company through my dealership. From the moment I called I felt I was in good hands. The girl was very pleasant on the phone. Driver showed up on time to tow my car and was very clean and in uniform. He introduced himself and was very careful while loading my almost new Cadillac. Price was fair. Company had an overall professionalism to them. I would recommend.
    - kimberly c.
  • F
    We got caught in a lightning storm about 11 miles from our home when our radiator hose busted. AAA left us there for an hour and a half. Rains were heavy and we were in a jeep without a top. My seat and dash (including my stereo) were soaked. Though we were in a town with many tow companies near by, AAA sent a truck from a distant town. The operator said it had to do with contracts. When I got a call from the operator to see if we were alright, I told her that there was lightning all around us and it was raining very hard. She said it would be an hour before the truck would be there. I could not understand why it was taking so long when I knew there were tow companies near by. If an in-town tow truck had been called, it could have been there within minutes. AAA could have paid the bill, and still have been big bucks ahead given the fact that I have paid for service for over 20 years and have only called for service three or four times over that 20 year period. Will most likely drop our AAA service, checking into other options. AAA Roadside Assistance LLC Phoenix Manager, William Gowitzka, located in Phoenix (at the Camelback address) emailed me asking me to complete an AAA customer survey. I provided him with the same poor review of service. Very disappointed. But I do want to add that the tow truck driver was very polite and the poor service was not his fault. It was a company policy that failed to provide the service we deserved as long time customers. There was a small gas station across the parking lot where I stood waiting for the truck. I kept pretty dry but my vehicle interior was drenched. (Seats, carpets, stereo, dash etc) I always thought AAA provided better service to their customers. Now I view them as a big company looking out for cooperate profit not concerned with their member's property or wellbeing. They certainly need to amend their policies and procedures.
    - Roxann S.
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Towing Services in Prescott

Companies below are listed in alphabetical order.

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